Location: It's kind of an abrupt entrance at the top of a…read morehill on Gateway, so drive slow when you see [on your GPS/map] that you're close! Office is located right at the left side upon entering the garage. The waiting room is in the office, it is a/c and comfortable with chairs. The team here has amazing customer service. They treated my car with care and quickly finished up the work that was desired. Great communication. Special thanks to Christopher Valles! They offered me a donut since I arrived in the morning! They also offered the option to be transported home while waiting for your car to be finished. They complimented my car and some modifications done to it. Even offered to add more onto my car! I will return if something else happens to my car *God forbid* :) Highly recommend this body shop. Paint matched my car's factory paint perfectly. Plus! My car was washed and came back cleaner than I left it for them :)

I took my car here after a wreck. Although it took a little longer than expected (waiting on…read moreparts), I was very pleased with the work they did. They paid attention to detail and even cleaned my car before giving it back to me. My car drives perfectly and the dents are unnoticeable. I would use them again in the future.

Took in my Chevy 2500HD for maintenance. They discussed with me the importance of scheduled…read moremaintenance, and then after, they discussed with me what to look for in case of any issues, like leaks. It sounded almost like post-operative care. Truck runs great! Professional and priced reasonably! Talk to Junior, and Victor worked on my truck.

My Top 3: 1. No diagnostic fee!!!…read more2. Extremely thorough! 3. Fast service! My window gears were broken and I could not roll my windows up. I called three different auto shops & they couldn't see me the next day. I am so happy that I found this hidden gem. The staff was really friendly & looked through everything in my car. They checked my air filter & made sure to clean any parts that may be clogged with bugs like my radiator. I love the way they show me what's wrong with my car and they patiently explain what wrong & right looks like. I 100% recommend going here! Plus no diagnostic fee!!!! Also, they have wifi so I was able to do work while waiting for my car to be finished. The location is quite breezy so it's not uncomfortable to wait there.

Not only were Nature and Carlos honest, friendly and knew what they were doing, they were my…read morefamilies life savers. We were visiting family from out of town, and I over filled my ac system, and it stopped working in 105 degree weather. It was 4th of July weekend and mechanics were stacked up. I called and spoke with Nature and shared what issue I was having, and he assured me he could fix it right away and did. AC is cold and everything working great!!! I will definitely come back as I come through El Paso often. Go see Nature and Carlos and ask for the "Bread Man"!!! Thank you

I was on a long road trip with my wife and dog. we needed a timing belt done(an extensive job) in…read morean emergency and after shopping around we landed on super 5 auto center. spoke with a mechanic or manager not sure. but his name was Wes! our vehicle is a Volkswagen Jetta and from what mechanics tell me are harder to work on being German engineering. But Wesley walked me through what was needed and got the job done right! we have since made it back home to the east coast. our vehicle is still running smoothly and can't thank them enough for their service and again mainly the person there named Wes was awesome super helpful and knowledgeable!!!

The ac on my ram 1500 went out. I took it to Suoer 5 based on positive reviews from other…read morecustomers. They did a complete replacement in one day. Ac working fine. I can't speak to cost because I have no frame of reference and did not try other shops. I know they used all new parts which is better than rebuild parts. I'm pleased with the cleanliness and organization of the shop. I recommend them. Talk to Wesley

Excellent service and trustworthy. The took care of my Cadillac CTS Coupe. They did all the…read moreresearch and work. They even drop me off my house. Charlie was awesome. Meet Genesis, she'll make sure your vehicle is secured.

Mike Reidland is a very dishonest mechanic. No integrity at all. I asked him if he could put…read moretogether my 1963 Chevy C10 pick up truck June of 2017. I gave him 11 things to do. 1 make a wire harness. 2 take fuel cell from behind seat to relocate in back of bed, 3 fix a small hole the size of a quarter on the driver side floor. 4 put the windows on the driver side doors and handles. 5 put the wooden bed on. 6 put seat belts in. 7 mount the bench seat. 8 mount the rearview mirror. 9 put side mirrors on the door. 10 install front and rear bumper. 11 put new steering wheel on. If Mike would have just done one thing a month he would have been finished. Instead he did half of one. Half done wireharness that now I have to pay someone to check it and finish it. I provided all the parts for Mike Reidland. I gave him 4000.00 dollars in October 2017 to get my truck going. From June 2017 until October 2017 he did nothing to my truck. He started my wireharness in November 2017. He finished a half done wireharness in May of 2018. Mike started off telling me he would have my truck done in November 2017. Then he said December 2017. Then January 2018 came. After January he started to say he need two more weeks. I final went to see the truck in May of 2018, and I saw my truck full of dirt with scratches on the paint job. I picked up my truck 343 days later. I've asked Mike for a invoice, and it's been two weeks. Still no invoice. This is not a restoration guarge. Mike gave me every excuse. Do yourself a favor find a different mechanic that knows what he's doing. I'm writing this review, so he doesn't take advantage of anyone else. Mike is incompetent as a owner, and as a mechanic. SHAME ON YOU MIKE REIDLAND.

I used this place three times since 2018--every year I needed my Texas Safety Inspection done for…read morerenewing my Texas registration. Service is courteous, prompt and efficient (but don't expect any friendly conversations). As is often the case with safety inspection, you just have to make sure your vehicle is in good condition if you want your vehicle to pass for the first time, and present all your necessary paperwork when you come to this place for inspection. Otherwise, you'll be told to come back with everything you need. This year unlike other previous years, I knew my tires were getting bald and had to replace them before coming here. I thought COVID-19 may have altered the procedure altogether, but it was just the same as before. You park your vehicle in a designated inspection lane under the roofed area in the back, and wait for your turn. Once your vehicle comes in to the bay area, it'll only take another 20 minutes or so before your inspection is complete. Today I was there at 7:50 and the first in line. The process only took 10 minutes!! Thanks for a great service. Auto Craft Shop is really designed to offer DIY auto shop. Once you complete their safety class, you can rent space to work on your car. For those who are in military especially those who live in barracks, it makes perfect sense to be able to work on your car on post. Though many newer cars make it very difficult to work on them, it still is a good place for your hobby of working on your cars and perhaps save some money.

Alex and his team did an outstanding job. They replaced two rattling components on my SUV that were…read morecausing issues with the trunk. I highly recommend their services for anyone looking for great pricing and excellent customer service.

Mark at AV installed my camber bolts backward. And installed…read morewheel bearings so loose, the Rt front wheel almost came off. Stay away.

Worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

Stay away from this company. They are predatory and will soon be reported to the state of Texas AG…read moreoffice for predatory behavior, including holding a car for over two months with little to no work done, engaging in unauthorized repairs and not releasing the car.