I left a google review about my recent experience with this company and they commented to my post…read morebut I was unable to respond to it so I'll do that here. I was dissatisfied with my one and only service from this company. When I called and emailed them the same day about my experience, I was ignored. Saying that my google review is a week too late and outside a 48 hour satisfaction window is ridiculous cause I tried multiple times and never heard back. The google review wasn't a way to contact you guys again, it was just to share my honest experience. Also, the cleaning did not take 16 hours as you say, it was only 8 hours and 15 minutes. Also, the home has 3400 sq of living/cleaning space, trust the homeowner more than a Zillow listing. The garage is the extra 300 which isn't part of a cleaning. Anyway, the two ladies arrived at 11:30 and left at 3:45pm. I have the timestamp from the phone arrival and text from finishing since I wasn't home during the service. Maybe I was supposed to stay the whole time and watch but I trusted this company. The comment about it being $918 vs $1000 cleaning is irrelevant since the difference is negligible and I applied the discount myself with a code I found, y'all didn't try to help me out or had special customer service when booking so please don't boast about that discount price. If you guys truly made this exception out of the goodness of your hearts, I wish you would have had better communication, especially since this was an expensive cleaning. Nevertheless, I don't blame the cleaners, I blame the customer service. They ignored my follow ups, which included asking about reoccurring cleanings incase my location could work and they would clean better the next time. I was happy to work with them on a future solution if it was possible but never heard back. Just needed you to say you did a job and cannot provide cleanings in the future due to location or anything. Not ghost. You replied so fast on google, it should have been easy to contact me back. In the future, please just say sorry to hear about your experience and thank you for the feedback, that's all. Thanks

5 years of a client relationship ruined!…read more The ladies usually do a good job, however the last time was a DISASTER. First, they rushed through cleaning (2 ladies normally take 2.5 hours to do our home, they magically did it in 1 hour this time??) Then, as soon as I walked into the kitchen I saw our counters....THEY WERE RUINED! We have polished marble and it looks like one of the ladies used some kind of cleaner they weren't supposed to and etched the heck out of them on the day of a holiday party. I informed them immediately and sent them photos and instead of apologizing and offering a solution they gaslit me and claimed none of their employees could have done this. Specifically: "They said they been at your house couple times and they always use the same product for the kitchen, don't know what could do that" I asked if they had insurance so we could just file a claim and get it fixed because obviously someone DID something, but again they insisted they weren't at fault and they only use eco friendly products.....(eco friendly products CAN still etch marble) "We do have insurance but we don't going to use it until we make sure we did it, the team said they cleaning the same way like always" They are the only ones who clean our counters, so who else could've done it in the 30 seconds between leaving my home and me walking into the kitchen? I was going to let them come back to assess the damage, but honestly after feeling gaslit about the situation and getting a $1500 quote from the marble refinisher, I just got a bad taste and don't want to deal with them anymore as I have a feeling they're just going to continue to deny it. I pay them $500 a month total in cleanings for over 5 years, that's over $30,000, so I expect to at least not have any damage in my home!

I needed my apartment professionally cleaned because I hadn't had one in awhile. De-Luxe was simple…read moreto book, responsive, offered flexibility on timing. The cleaners showed up on time, were really sweet, and did a fantastic job. It's been two days and I haven't noticed a single thing wrong, uncleaned, etc. The rates were very reasonable. Highly recommend and will use this company for regular cleanings moving forward.

Efficient. Great results. Good price. Friendly and professional customer service. Easy to scheduleread more

I hired this company to clean my daughter's house and initially we were very happy with their…read moreservice. The last three cleanings were not up to par, with the last clean being very poor. I went ahead and payed for the service and requested that they respond with a solution. Their response was ridiculous and unacceptable. I would not recommend this service!

Cleaning was done in a professional and exceptional way. I would recommend the service because I…read moreget the job done.

Taylor was thorough and super friendly! She also was flexible with moving around the apartment due…read moreto my work from home set up. Thanks so much!

Excellent work and staff! We've loved every crew that has shown up and highly recommend.read more

Tremendous job very satisfied.will continue to use. Thanks for the good work. See you every 2 weeks…read moreon Thursday.

Great service and communication! Will definitely book them again . Same day booking and very…read moreprofessional.

I'm ready to sue these people!!! Not local billing as it's in las Vesgas. Continue to bill my…read morecard for cancelled service

Used their services for our 1 bedroom apartment at move out…read more Booking was easy, all done via text. Price was comparable to other companies. 2 cleaning ladies came over, cleaned the apartment quickly and did a good job. Was a bit late, because their GPS took them back to the first appointment, but still arrived within the window they gave me.

All Clean and Organized was such an amazing company to work with! Rita was super responsive and…read moreable to book a deep clean of the home we just purchased very quickly for me. She sent Maria to our home, who did such a wonderful job. Maria paid attention to all of the details we wanted specifically! Will definitely be booking them again!!

Prompt with replies & scheduling, great pricing & service! Highly recommend & will be using again…read morefor routine services.

Highly recommend The Cozy Clean! We reached out to them to set up a deep clean before we welcomed…read morethe newest little addition to our family. The house has never felt fresher and we feel great knowing we have a nice clean home for baby to come home to. Also - they worked magic on the shower and it looks like it did when we first moved in. (You know how tile grout in showers can be.) Highly professional experience! Will definitely work with them again soon!