I bought my rechargeable Lucid hearing aids at the Samsclub in Lewisville for over $2000. They are now both completely dead. Before they died, I went in to get their software updated. When trying to reprogram them, one of them failed to update. The audiologist there told me I would have to pay $200 to send them back to the factory, even though it was his fault. These hearing aids had never done me much good, especially in crowded restaurants. I have fallen back to using some simple $30 rechargeable hearing amplifiers with no filtering or customization for my particular hearing issues. At least they are reliable. Don't waste your money on Lucid. read more