they made the horrible experience easier which is the highest praise. The pricing made the…read morefinancial burden less of a hardship

My family and I are so grateful at the speedy transaction and gentle handling of the process. This…read moreentire process was so emotionally difficult but they made it feel controlled and it wasn't dragged out. The time frame was shorter than expected for which I'm very grateful and Lisette is wonderful. Thank you!

Linda was great and communicated the entire time. The price and availibility is good and she is…read moreworking with me on where to pick up the ashes that is convenient.

From the owner: Making Cremation Arrangements can be overwhelming, stressful, and cause unnecessary burdens on you…read moreand your family. We understand your pain and grief, and we care. We ease your burdens from start to finish. • Cremation costs with our simple and easy direct online cremation services are inexpensive, and our high level of caring for your needs is very important to us as cremation providers. Many people ask, “Is there affordable cremation near me?” and the answer is, yes. We provide affordable cremation with our direct cremation services for the entire Dallas, TX and Fort Worth, TX metroplex. • Our Promise of helping families with end-of-life needs while making the process easy has been kept in our two decades of experience. Our family-owned cremations service and Crematory is trusted by thousands of families, because caring matters. With one phone call, we will ease your burden by taking care of your needs from start to finish. That is our promise to you. Look at our reviews, we want to make sure the process is as easy as can be. We are always a phone call away with no answering service. 24/7

I can say that this place helped us a lot of unexpected passing of my grandma and Jose helped us…read moreand I'm very thankful for him. I do recommend this place and very pleased with everything. I will say I'll never forget it and I'm very happy how everything turned out on short notice.

From the owner: We provide dignified, yet affordable end-to-end cremation services to families to provide peace of…read moremind.

Sometimes it needs to be said... "Carry each other's…read moreburdens, and in this way you will fulfill the law of Christ." -- Galatians 6:2 When our granddaughter, recently passed, I reached out to a funeral home close to our church -- one I had referred several families to over the years. One I've done several funerals in. I reached out to the owner himself, someone I thought knew me and actually cared. His response? He passed me to a sales rep, who simply emailed me a pricing sheet. Wow. But when I contacted Lucas Funeral Home, the response could not have been more different. The receptionist, recognizing the pain I was in, reached out to the owner, Jim Lucas Sr. Still recovering from surgery, he came in person to meet with me and my son. He hugged us, he wept with us, and he -- along with Doug Jones and Melissa Robinson -- cared for my son, daughter-in-law, and precious granddaughter with dignity and compassion. That's the difference: being treated like a number versus being treated like a soul. So thank you, Jim Lucas Sr., Karen Smith, Bobby Lucas, Doug Jones, and Melissa Robinson -- for showing the love of Christ in the hardest moment of my life. I won't forget you. Pastor Jay Bruner Center Point Church North Richland Hills Texas

During such a painful time in our lives our Director Lofty helped to bring comfort to my parents…read moreand family in planning and during my brothers service. Words can not explain how grateful my family is. Lofty showed me and my family great compassion and professionalism. He made sure every detail was taken care of in such a short time. Our family will forever be grateful of our experience with your funeral home and Lofty's great service.

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

3 years ago when I retired, I called this company & received a very informative help. And it was a…read moreservice I could afford.

It was a diffucult task making arrangenenr for my oldest son. I was referred by a friend. Great…read moreprice and customer service. Thank you for your assistance. S Gant

BE CAREFUL!! Do NOT do business here! Our experience with…read moreNueva Vida Funeral Home, specifically with Juan Carlos Carreño and Director Brenda, was extremely disappointing and distressing. Without our consent, they disposed of my brother's clothing, even though his case is under active investigation. When I reached out by email requesting clarification-specifically, who authorized this decision and where in their funeral policies it states that clothing can be discarded without family approval-Director Juan Carlos Carreño called me directly instead of replying in writing. He told me he would not provide anything in writing and claimed that "all funeral homes are allowed to do that. " He later stated that because the clothes were "soiled and had bodily fluids," it was "protocol." He was rude, yelled and hung up the call. Regardless of their explanation, no family should have their loved one's belongings discarded without their knowledge or consent, especially in a case involving an ongoing investigation. We have already filed a formal complaint with the Texas Funeral Service Commission regarding this matter. Families deserve transparency, respect, and professionalism during their most vulnerable moments-qualities we did not experience here! My honest, very careful written reviews keep getting deleted from google reviews..I'm sure mines are not the only ones getting deleted.

After the unexpected loss of my sister, our family had specific requests for her. The owner was…read morepresent and listened to us. We would recommend this place. Thank you for taking care of my sissy.

Dawn and staff have been incredible throughout the process of saying goodbye to my brother. They…read moreare still available to help guide through any changes I may have to make. Quality, Kindness, Detail, Value.

I cannot say enough about this business and the service they provide. Matt and Miranda were both…read moreamazing. Matt made himself available at any time of day to help us work through some complicated issues. He"s friendly, knowledgeable and very kind. Miranda was a big help with setting up some online photos well after business hours. The facility on Main Street in Grapevine is beautiful. 5 stars.