My family and I are so grateful at the speedy transaction and gentle handling of the process. This…read moreentire process was so emotionally difficult but they made it feel controlled and it wasn't dragged out. The time frame was shorter than expected for which I'm very grateful and Lisette is wonderful. Thank you!

Very professional and helpful. They did everything they said they would in a timely manner. Great…read morefolks. I highly recommend them if cremation is for you.

Used them for my husband in 2021. They were very kind and…read morevery helpful. I will talk to them again to pre plan for myself ,

We planned with Neptune years ago for cremation. They sent our beautiful urns soon after so no last…read moreminute choices or rush to obtain. I simply told the hospital where my husband died that Neptune was the handler- did not even have to have the card or account number at my fingertips. A Neptune Representative, Christie, called immediately, and took care of eveything. She explained the procedure and gave me an ETA on the Death Cetertificate, which of course, you can hardly do anything legal without. They took such beautiful care, so very efficiently and gracefully. Kindness and caring were the keynotes throughout.I recommend them to all, and pre-planning with Neptune was among the best choices ever.

I'm leaving this review for the Houston location, fully aware that my father's remains may or may…read morenot be handled with the respect and care they deserve. Though, as of now, I would say that point is moot anyway. But people should know before entrusting this company that their core beliefs (as I was verbally told by their representative, Sean) is that they are doing families a FAVOR by offering "cheap services and therefore they cannot provide 24/7 updates on the status of a cremation." I guess, to them, giving people updates on the status of pickup and milestones in the process means 24/7. For context, my dad passed away 2 weeks ago. When I was sold the services, I was told the average time for cremation could be up to 2 weeks given various factors, sometimes less and other more. This checked out with standard cremation info found online. I was also told they would inform me when my dad was picked up, the death certificate was signed/permits sent, and when my dad was in line for cremation. That seemed reasonable to me. I mean, who wants their loved one's remains out there in the world with no info or end in sight? But I have not been called once. Instead, I've had to call them every few days, which seems to really irritate them to the point I was told today by Sean that he could no longer talk to me. Then he said he was transferring me to Gerald, the owner, so I could leave a message, "though Gerald was only going to tell me the same thing." As of this moment, I've been holding for over 30 minutes while I write this review. As of August 29th (a week ago today), they have had the permits pulled and my dad has been "in line" at the crematorium, which is listed on their website as "on site," but in reality (according to Sean in a raised voice) that just means the property it sits on is owned by them, and is not physically on, next to, or even adjacent to the funeral home that I've been speaking to. To be clear, in the timeline I was given at the onset, I was told that once my dad was placed in line it typically took 3 days to complete the cremation. But as of now, my dad's remains are somewhere unknown to me sitting in limbo in a line that apparently hasn't moved in a week. Two days ago, when I called for an update, I was told by Alex that the crematorium was out of service for 2 days and she could not tell me anything more about my dad's projected cremation date. When I asked if this was a breakdown of something or planned maintenance, she said the latter, so I asked was this their only means to cremate people and why wouldn't they give families an update on a delay? Her response was that "it was only 2 days." I then asked for a call back. None came. Are we within the "average" time of receiving my dad's remains? As of today (2 weeks), yes. But there is no end in sight that they could provide. And at this point, given their demeanor, indifference, and even rude tone, I've lost all hope that I will receive my dad's ashes any time soon. I can only pray that his remains are handled with more dignity than has been shown thus far. They keep saying they have no way of knowing until the crematorium (place unknown) notifies them it has been done and a ship date back to the funeral home is provided so we can schedule a pickup at that location. I'm a firm believer that it is not our blunders which define us, but rather how we rise from those blunders. So, here is to hoping someone reaches out with an update and better service. As of now, my advice is this: If you are considering this place for your loved one, understand that they work in numbers and your person is only just that to them: a number. As Sean noted, they "process over 150 people a month and can't be expected to keep communication with all the families." I wish I was told this from the beginning, before choosing them. Spend the extra couple hundred, save yourself the heartache and the dishonoring of the person you are leaving in their care.

Just Cremation has lost my husband twice while in their custody. Now my husband has now been…read moredisplaced by the USPS, I was told the package maybe lost or destroyed. The funeral home says it is not there problem. Just Cremation in Texas is irresponsible, and unprofessional, not to mention the Funeral says it is not there problem.

Went to Shannon Funeral Home to make arrangements for my grandmothers funeral. We were instantly…read moremet by Omega and were treated like family from the beginning. Nicole was our funeral director and made the entire process a GREAT experience so cider into the circumstances. Compassionate, caring and beyond friendly. Thanks to these two ladies and Shannon Funeral Home for making this experience a little easier on our family.

I highly recommend. Both my mom and dad's funerals were at Shannon and they both were beautiful…read more Megan is an amazing funeral director, and the rest of the staff were amazing! I definitely recommend and trust them with the send off of your loved ones.

Over the past decades, Alpine has been superior in helping me during time of need. If I told you…read moreone story, it would be a true nightmare, and Alpine solved it all into a peaceful end of life situation. I've had more than one friend report back to me with the same high ratings and viewpoints about Alpine. They've been trustworthy, quiet and efficient when you are at one of the deepest sad moments in your life.

We have always received the best care ever from Alpine Funeral Home. I highly recommend this…read morefuneral home. Charlotte is the most compassionate and caring person. She really cares for the families. The quality of care we received was exceptional. I will always chose this funeral home to care for my loved ones. Thank you Alpine. Thank you Charlotte at this time of need. I can't tell you how much we appreciate you. RIP my precious baby girl.

Jacqueline and the entire staff up to the owner of the facility were the best and truly amazing!…read moreThey truly want to make sure you do not worry about a thing. They helped with any request I had with no hesitation. I never felt rushed. They took care of us in this time of sorrow and heaviness. I'm so extremely thankful for everyone here and that I chose this funeral home! Everything was beautiful and ran smoothly! I can not thank you all of them enough.

Sometimes it needs to be said... "Carry each other's…read moreburdens, and in this way you will fulfill the law of Christ." -- Galatians 6:2 When our granddaughter recently passed, I reached out to a funeral home close to our church -- one I had referred several families to over the years (Forest Ridge). One I had done several funerals in (both their old and new location). I reached out to the owner himself (David, whom i've worked with on many occasions), someone I thought knew me and cared. His response? He passed me to a sales rep, who simply emailed me a pricing sheet. Wow. But when I contacted Lucas Funeral Home, the response could not have been more different. The receptionist, recognizing the pain I was in, reached out to the owner, Jim Lucas Sr. Still recovering from surgery, he came in person to meet with me and my son. He hugged us, he wept with us, and he -- along with Doug Jones and Melissa Robinson -- cared for my son, daughter-in-law, and precious granddaughter with dignity and compassion. That's the difference: being treated like a number versus being treated like a soul. So thank you, Jim Lucas Sr., Karen Smith, Bobby Lucas, Doug Jones, and Melissa Robinson -- for showing the love of Christ in the hardest moment of my life. I won't forget you. Pastor Jay Bruner Senior Pastor Center Point Church North Richland Hills Texas

Sometimes it needs to be said... "Carry each other's…read moreburdens, and in this way you will fulfill the law of Christ." -- Galatians 6:2 When our granddaughter, recently passed, I reached out to a funeral home close to our church -- one I had referred several families to over the years. One I've done several funerals in. I reached out to the owner himself, someone I thought knew me and actually cared. His response? He passed me to a sales rep, who simply emailed me a pricing sheet. Wow. But when I contacted Lucas Funeral Home, the response could not have been more different. The receptionist, recognizing the pain I was in, reached out to the owner, Jim Lucas Sr. Still recovering from surgery, he came in person to meet with me and my son. He hugged us, he wept with us, and he -- along with Doug Jones and Melissa Robinson -- cared for my son, daughter-in-law, and precious granddaughter with dignity and compassion. That's the difference: being treated like a number versus being treated like a soul. So thank you, Jim Lucas Sr., Karen Smith, Bobby Lucas, Doug Jones, and Melissa Robinson -- for showing the love of Christ in the hardest moment of my life. I won't forget you. Pastor Jay Bruner Center Point Church North Richland Hills Texas

During such a painful time in our lives our Director Lofty helped to bring comfort to my parents…read moreand family in planning and during my brothers service. Words can not explain how grateful my family is. Lofty showed me and my family great compassion and professionalism. He made sure every detail was taken care of in such a short time. Our family will forever be grateful of our experience with your funeral home and Lofty's great service.

We highly recommend Kramer. The staff (especially Jennifer and Nidia) were so very helpful and…read moresupportive. They helped us handle a difficult situation with the utmost politeness and respect. We cannot thank them enough.

I was charged twice by this company. After 45 days still trying to get my money back. How dare…read morethem top put me thru this while in mourning. I need my money to pay bills.

They are amazing and very considerate during a tough time. They took great care with my loved one…read moreand were very reasonably priced

From the owner: Ashes to Ashes Cremation provides families with low-cost simple on-line cremation services for the…read moreentire Fort Worth / Dallas, Texas metroplex. Our complete care packages start from just $795.00. Our knowledgeable, professional and compassionate staff will guide you through the entire process with our stress-free on-line preparations. It starts with a phone call from the comfort of your own home or office.

Nice sunny Saturday to visit my dad. Grounds are kept well and clean. Staff here cares about their…read moregrounds and the visitors.

Every time I visit this location, I feel safe and secure. Of course, my visits are during the…read moredaytime and normal business hours. (Think the gates close at sunset anyway.) My grand-aunt's parents and brother are interred in the Davy Crockett section. The area was well maintained and free of trash and other debris. Ray O. also answered a few questions I had about plot ownership. He even taught me a couple of things about funeral law in Texas. What a very professional and personable funeral counselor. I can tell he is an asset to Mount Olivet! I can rest assured my deceased kinfolk are well taken care of at this cemetery.