The detail and care they provided to my mom and our family as a whole was wonderful. They…read moreunderstood how we wanted to celebrate our mom's life and they made sure it happened the way she wanted it to be carried out. They were also amazing in assisting us in the transport of the body for burial out of town. They made this process so easy on us. Peyton also did an amazing job at making my mom look beautiful.

In June 2024, my family experienced one of the most heartbreaking losses of our lives; the passing…read moreof our beloved mother. In the midst of that pain, we were guided with grace, compassion, and extraordinary care by Martin Thompson & Son Funeral Home & Crematory in Fort Worth. What they did for our family went far beyond a service; they gave us comfort, dignity, and peace during an unimaginably hard time. Payton, in particular, was a godsend. From the moment she stepped in to help, she treated us with warmth and empathy that felt like an embrace. She didn't just fulfill her duties; she went above and beyond, staying in contact with us after hours, making sure every step of the process was handled gently, respectfully, and with deep understanding. When we learned that our mother would need to be transported from Houston; a four-hour drive away. Martin Thompson & Son didn't hesitate. They made the trip themselves, a gesture that spoke volumes about their dedication. Not only did they care for her transport, they worked seamlessly with the private cemetery where our family plot is located, ensuring every detail was handled with precision and grace. Perhaps the most touching act was Payton's careful, loving work in preparing our mother for a private family viewing. Because of the condition she was in, we didn't know if it would be possible to see her again in a way that felt peaceful. But Payton made it possible. She restored her in such a gentle, dignified way that we were able to say goodbye in peace, seeing our mother as we remembered her: serene, whole, and beautiful. I truly cannot say enough about the extraordinary care we received. Martin Thompson & Son didn't just provide a funeral service; they gave us compassion, attention to every detail, and a space where we felt supported and seen. They treat families with a level of personal connection and respect that is rare and deeply needed in times of loss. If you are facing the unimaginable and need a team that will walk with you not just professionally but humanely; this is the place. From the bottom of our hearts: thank you, Payton, and everyone at Martin Thompson & Son. You helped us carry the weight of our grief, and we will be forever grateful!!

My family and I are so grateful at the speedy transaction and gentle handling of the process. This…read moreentire process was so emotionally difficult but they made it feel controlled and it wasn't dragged out. The time frame was shorter than expected for which I'm very grateful and Lisette is wonderful. Thank you!

Very professional and helpful. They did everything they said they would in a timely manner. Great…read morefolks. I highly recommend them if cremation is for you.

fire funeral home shout out to erika good prices after they tried to scam us at lauren funeral home…read morebooooooooo they did funeral for me worked out great thank you

From the owner: At Carrillo Funeral Home, we value our reputation for providing the highest quality funeral and…read morecremation services, with professional care and compassion to help your family through this difficult time. Our staff is committed to providing dignified, respectful, and compassionate assistance to every family while guiding your family in creating a meaningful service that honors the life and memory of your loved one.

During a difficult time there is no other service I would choose other than AFS…read more Not only do they care about you on a personal level during a tough time, but they make sure you are informed with a plethora of options. They were extremely helpful & very professional. But most of all some of the nicest folks on the planet. The pricing was honest & fair. After calling around I knew for sure this is where I wanted to do business. Thank you for all that you have done AFS, my family and I really appreciate it.

They are amazing and very considerate during a tough time. They took great care with my loved one…read moreand were very reasonably priced

From the owner: Ashes to Ashes Cremation provides families with low-cost simple on-line cremation services for the…read moreentire Fort Worth / Dallas, Texas metroplex. Our complete care packages start from just $795.00. Our knowledgeable, professional and compassionate staff will guide you through the entire process with our stress-free on-line preparations. It starts with a phone call from the comfort of your own home or office.

This funeral home handled the services for our dear friend, Billie Brownlee. They did a great job…read morein every respect. To begin with, Billie looked like she was asleep in her final resting place....especially important considering how sick she had been. The casket was beautiful, the visitation was nice and respectful and the graveside service was perfect overall...again, especially considering it was done at 1:00 pm on a hot day. Everything was handled professionally. I know the family and all her friends appreciated this wonderful send-off to such a sweet lady. Condolences to all her family and friends!

I would have not chosen this as the funeral home to handle my father's cremation and service had I…read morebeen able to have a say in it. Due to extraneous circumstances around my father's passing, the family member that was in state, was out of the country when he passed and there were delays in the family being notified that were out of state. The hospice he was at called this particular place to pick up my father. I wish I would have been able to intervene sooner. The level of professionalism just wasn't at any level I would call professional. The representative that we dealt with belonged on a used car lot, and not a reputable one. I really don't want to hear about stripper funerals when I am picking out urns and planning a service. He kept telling us the wrong amount for what was due after the initial costs of the cremation, etc. A check was written the day of the service for a remaining balance and then almost a month later, we were informed that we owed them the amount we were repeatedly told was already taken care of. I had asked my in town relative when I was in TX what the deal was, so I could handle it out of my father's accounts if needed, they didn't have the answers, so I relied on a proper accounting from the funeral home. Basically, it had to come out of pocket when a month ago it could have been taken care of in a different way that we no longer had access to. It was all paid, it was just basic misinformation, miscommunication, lameness on their part throughout the whole process. They found a reverend even though I had request that they did not, who just happened to be the reverend of the used car sales man funeral guy. My father's pastor was out of the country and I figured, better to have none then someone who did not know or care about him. The Stand in reverend they found used the wrong name of my father's mother even after I had asked him to read what I had written about my father seeing as he didn't even know him. That is always great during a memorial service, especially when you are paying this person, oh I mean "tipping" them and they basically refuse to read what you prepared then say the wrong name. After receiving the Death Certificate, I realize why he used the wrong name of my father's mother, because it was also wrong on the death certificate. It is not the name listed on my father's birth certificate. Another fail. He also told us the obituary had already been run, we did not even get a copy or link to it. But, it now ends up, they never ran the obit even after charging us for it. So, they are going to run it this Friday, a month after the funeral. Another epic fail on their part. I called the funeral director, Lee, to talk to him about this, to express my overall dissatisfaction. He came out of the gate funky; like he was put out that I would even try to have a conversation with him about anything I was unhappy with. I was cut off, over talked, disrespected and hung up on. I have a feeling that a lot of more mature "gentlemen" in Texas are old school and do not know how to discuss business with a woman respectfully. I was told that it was his "right" to continue to interrupt me. Great. I was told that what I was telling him was 100% wrong and when I asked if his accounting was 100% right, he said "absolutely". I really hadn't even been able to say a full two sentences at this point. Then, he started lighting in to me about the length of time that they had to hold my father and issues he evidently had about my sister being out of the country and not having access to reliable communication methods. He actually told me she could have sent a TELEGRAM. OK. Right. Because that is such a preferred method of communication. I am sure they charged us for the time my father was there, generously, and also it was almost impossible for me to get a timely call back when I did get in the mix and start dealing with them. The location is also in a industrial-ish, not so nice area with nothing around it but hospitals. Not nice at all. The overall appearance of the funeral home is tacky. Plastic columns and plants. I would not recommend them, at all. It was a clown show at best.

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

We just had my mother-in-law's memorial there. It was a total cluster. She didn't even look like…read moreherself. The makeup job done on her was not done well at all. The acoustics in the Independence chapel were horrible. No one could understand what the speaker was saying. At the end we were told to go to the back to greet everyone but there were two doors. The family should've stayed seated at the front of the chapel and the guests should've been ushered by to greet the family in a row instead of us pushed to the foyer and just a cluster of people standing around. The pamphlet handout that they give out to the guests at the memorial was so tiny. We thought it was going to be a half a sheet of paper not 1/4. It's just unfortunate because this is not something you can redo. There's just little things that should've been done so much better especially her makeup.

In December 2024, I went back to Greenwood -- not to beg for a job, but to speak to HR and explain…read moremy side of how things ended. I asked for the HR rep (either Lawanda or Rowanda), and the second she saw me, she looked like she had a problem with me even showing up. Before I could even speak, she cut me off and said, "The higher-ups don't want to talk to you." That was it. No professionalism. No interest in hearing the truth. No decency. Just a cold dismissal and a look that said, "Why are you even here?" I kept it respectful. I came to speak like an adult. But clearly, once you're no longer useful to Greenwood, you're nothing to them. They don't want to hear what actually happened -- they want silence, obedience, and people who won't speak up. The way HR handled that moment says everything: they were never interested in fairness -- just in covering their tracks. So if you're considering working here, understand this: once they're done with you, you won't get a voice, a chance, or even basic human respect. And they'll make sure of it.