The Service is good. The price is good and stress free for first time to deal with sadness…read moresituation. Highly recommend Tulip Cremation!

Obviously this is emotional, my mom died. I was referred to…read moreTulip and at first they were super. I had a specific outreach person to go to, they were kind and explained to me what would happen. They said I could get the death certificates myself, or they could do it but it would take six weeks. When she died on 12/14 they were contacted and i was told she would be cremated within a couple weeks. around 12/18 i got an email that she had been intaken and the cremation would happen within a couple weeks. the next monday I got a notification from USPS that she was being delivered that week, in the middle of the holidays, well before i was emotionally prepared for it. I called Tulip and got a lot of apologies, they assume the Crematorium wanted to get it done before the holiday; i did not appreciate it. then, although i did all the paperwork correctly, the county sent back my request for death certificates. not Tulip's fault, but when i said i'd just wait six more weeks at this point and could they please do it, is when they let me know there was a $100 charge. I asked if they wouldn't wave it, since they sent my mom's ashes early, during the holidays, and they said no they couldn't. considering i'd already given them so much money and they'd made my holiday's worse, it would have been really kind and i would not be here writing this negative review. find someone who cares to take care of your loved one, this company only cares about money. oh they also told me they had resources for the bereved, but it's just a page of articles. google is better.

SF Columbarium and Funeral Home is a very beautiful place, and it is much larger than what the…read morepictures present. The moment you walk into the area where the service would be held---it was a magical and peaceful setting. My greatest gratitude to Gretchen for assisting and walking me and my family through the blueprint of my mom's funeral and cremation services. She handled everything with care, kindness, and professionalism. She made everything very easy to understand about how the process works, and I felt at ease. I will be forever grateful to Gretchen and SF Columbarium and Funeral Home for their assistance. Thank you again!

I acquired a niche yesterday for my father who passed away last week. I ended up getting one for…read moreme and my husband also. Being in native of San Francisco, I find my eventual final resting place located in the city of San Francisco, at the only cemetery open to the public, should be extremely rewarding. Being born, raised, and still in the city, I have no plans on leaving. In life or in death.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

This place is so amazing. They are responsive and helpful with everything you need. The service,…read morecremation and scattering was beautifully arranged and VERY reasonably priced. They made this time of my life so much easier. I appreciate them so much.

the most important aspect of this is the way the team has managed the process and how they have…read morehandled the process in terms of their performance

Benjamin was absolutely AMAZING! I called from the…read moreSacramento area on Saturday needing some assistance and Benjamin went above and beyond! He was so kind, and thoughtful in answering all my questions. If only all businesses had such amazing customer service. Sullivan's is so blessed to have such an outstanding team member. Thank you!

I wanted Christina O the most sincere gratitude for going over and above to help us make…read morearrangements for my Mother. i also want to praise the rest of the office of how quick they worked to get everything done so quickly. I know this is a difficult time in one's life to have to deal with but this team is amazing and really takes care of their client. Thank so much for your time and support and respecting our choice.

From the very first conversation, Olga made an incredibly difficult time feel manageable. She was…read morethorough, attentive, and genuinely cared about taking care of our loved one and us. What truly set her apart was when we needed to relocate our loved one's remains to another city. This is not a simple process, and Olga became our true advocate every step of the way. She navigated the logistics, coordinated across multiple parties, and made sure nothing fell through the cracks. Whenever there was a hurdle, she handled it. We never felt like a transaction. Olga treated our family with dignity and compassion throughout, and her dedication made an already painful experience far more bearable. McAvoy O'Hara is incredibly fortunate to have her, and our family is grateful we found them!

Service was great, Tim was very helpful. I highly recommend…read morethis place for any kind of funeral

From our family we want to thank the staff that assisted us in the times of need. Everyone was very…read morehelpful with our mother services. I was impress how detail and compassionate the staff was. We had other services with other relatives in this same location. I highly recommend the Duggan's Serra Mortuary.

This review is for Tony at the reception. My SIL has a service today and Tony has been really…read morehelpful. He always has a friendly smile and he told us that he is here and helping. He never said no and we appreciate his help tonight.

Bought the plan over 10 years ago. I'm glad we did because prices are up now. Very helpful staffing…read moreduring this difficult time. They were there for all my questions and have answered for all. I felt very comfortable visiting the facility and their employees made you feel warm. They were amazing. Thank you so much Neptune Society. Special thanks to Noel Hanna for her great service and comfort.

The Neptune Society in Belmont provided exceptional care during a very difficult time. Everyone was…read morekind, empathetic, and highly professional throughout the process. Tolofi, in particular, was wonderful--compassionate, attentive, and incredibly supportive. The entire experience was handled with care and efficiency, which brought us great comfort. We are truly grateful and would highly recommend their services.

We've had yet another death in our family and City Cremation has made it affordable and an easy…read moreprocess for us. We initiated the service online and one of their lovely staff reached out to us immediately. We needed the cremains mailed to us and City Cremation was able to accommodate our needs.

As of right now(08/01) I still haven't received my uncle's ashes. Their funeral arranger, Ms…read more Hawkins did call me on the 14th and scheduled a day for me to come in to pick up the ashes and death certificate but unfortunately I had prior arrangements on that specific day. So I asked her if can set up an another appointment date so I come in she said she would call me back when their truck comes around again (?). She never called back. In fact, as of this writing, I had to call to inquire about the ashes to which she asked to be reminded the day of my uncle's passing in order for her to pull up the file...But I guess in her defense; she deals with families everyday so it's easy to forget one.

PIS came through for us during our very difficult time when Dad passed away. Everything was right…read moreon schedule and taken care of appropriately. This is a no nonsense kind of buisness. Their rates are very affordable for the service that they provide. The employees we encountered were courteous and professional. They are able to get you the death certificates here. PIS did a great job picking up Dad from the hospital on time and preparing him on the day of his viewing. He looked very peaceful as if he was just resting. Cremation took place couple weeks thereafter and the ashes were delivered to us at our residence. This was a nice experience for my mother and me. Thanks again PIS. Andy

Potential tax fraud! Extremely terrible service. Don't go here if you love your passed away…read morefamily. We came here for my grandma who passed from covid19 Dec 2021 since we were recommended as this was a sudden death cost and this place was said to be CHEAP. Apparently, you get what you paid for. Initially, everything was promised and a pretty picture was painted to getting the tombstone done etc. Fast forward, months later (nearly half a year) POST-burial..we check, and no photo or inscriptions written on the tombstone. We are already going through so much torment during this period. Yet we had to constantly call them asking many times to follow up, and they had the audacity to yell at us, & ignore our calls. Half-done job (months later), and then tell us they don't want to do it anymore and give us some money back. Really? We told them that we need receipts to claim for covid19 burial services, yet its almost been half a year, and they are still ignoring us and so I cant proceed with the claims. Still waiting now, and still getting hung up on the calls by Cynthia Yang (director). Very shady & unprofessional service. Don't come here. They might have some tax fraud going on, so they won't give us proper receipts. Now we are worried about retaliation, yet I believe this is something righteous to do and everyone should be able to see the truth to make a well informed decisions for their loved ones. If I could turn back time, I rather pay double the cost and not come to this place. If I could give this place negative stars, it is what represent their business. (1st time I feel this way about a business which really says a lot)....