I always check all of my fluids in my car before I take it in for service for anything. In Feb 2015, we discovered that the oil was low in my car and it was due for an oil change anyways. So my wife and I checked the levels and with all of the other fluids and everything was full. We went to the Lube Stop closer to us because we didn't want to drive the car further than that because of the low oil but I wish we would have because we pulled in and told them Repeatedly that we only wanted our oil changed we had just gotten the car back from the mechanic 22 days earlier and they wanted us to get the services done with them again. After being in there way too long, our daughter who was turning 2 in about a week started getting restless and carrying on. At the point the salesman came to us and said that the guy below said we had antifreeze leak. Now mind you I checked the level of this before I even went there, at this point my daughter was starting to scream, so my wife very loudly said to our daughter we will go get you food as soon as they people do what we ask and stop wasting our time. That was when we finally got checked out and were able to leave. Later on in the day we discovered that the coolant reservoir was completely empty. I filled it with antifreeze myself and took my car to my regular mechanic a few days later who told me they could not find an antifreeze leak. I will never go there again, the tamper with your car and then try to get you to purchase the fluid exchange to fix the issue. These people are lucky that I'm not pressing charges. After the service I received, I'm more than happy to take my business elsewhere and pay more. read more