Decided to drop in and check this place out. It was a very generous portion. The food was very good but not amazing. Ambiance: Real chill setting. I could see that taking it to go might be the ticket. Service was good. Take your order and call you when it's ready. Worth a visit if you're in the area. read more

OH NO! After trying this place and coming here for the past 2 months or so, it didn't take too long to find a short curly black hair IN MY FOOD. SO upsetting from this restaurant, especially since they were promising. We spent just about $40 on food and drinks, just to throw out my whole meal after only a few bites! I felt so bad for wasting it, but went from really hungry to literally not being hungry in the slightest. It wasn't in my partner's food, and yet it still grossed them out enough to stop eating, as well. We would have went back and gotten a refund if we weren't already sat at home with the to-go food. You can tell the cleanliness is not being kept up with over time and that their standards for being hygienic are not a priority. I would skip next time if I were you!! read more

Luau Grill - HAIR IN THE FOOD - Barbeque Near Me - Thousand Oaks, California

Thank you Lucy & Simon for your excellent service! We all loved our breakfasts! We will be back again! read more

Luau Grill - Thank you Lucy & Simon for your excellent service! We all loved our breakfasts! We will be back again! - Barbeque Near Me - Thousand Oaks, California

I called two weeks ago and placed a $300 catering order with the OWNER of this restaurant. I needed delivery and the owner let me know that he will deliver the order himself. I called yesterday to confirm the order. They called me today (the day before my event) and told me that they will no longer be able to deliver the order. No exceptions. I asked for a discount to hired a delivery company to deliver the order (to offset my cost) and owner told me that they'd rather cancel my order and lose my business than deliver it or give me a discount. Order cancelled. Thank you Luau Grill for showing me and this review your top notch customer service and values :) read more

I usually call to place my order to avoid a long wait when I get to the restaurant. The employees are always professional and friendly when placing my order and in store. I usually get the Hawaiian BBQ mix and since I don't like macaroni salad, I sub it with vegetables. They have a self service section with teriyaki sauce and katsu sauce. I have tried only a few of their plates and it's so far all been tasty. I will have to try something different the next time I visit. read more

Luau Grill was good and hit the spot. Another Hawaiian bbq chain I was hoping for something that makes this place a standout from the rest but overall it is pretty standard. Not a bad thing and at least you know what you are going to get. I will say the restaurant interior and cleanliness is 5 stars. Very well maintained and clean inside. Clean bathrooms are always an added plus. Great music playing inside and I super appreciate that they have all of the sauces available in the lobby to grab. This was a big plus for me (no awkward asking for extra sauces or worrying that sauces won't get packed). Another strong plus was the service. The gentleman that helped us behind the counter today was very friendly and helpful in answering our questions. A nice guy. The food overall was good, standard tasty chain Hawaiian bbq. I ended up going with the duo of chicken plate. Hawaiian chicken (like a grilled teriyaki) and their chicken Katsu. Solid all around but I definitely prefer the Katsu. Their Hawaiian chicken was a little stringy and not super juicy. Still good. Their Mac salad is a 10/10. Love the hints of tuna and how creamy it is. Delicious. Paired my meal with a Hawaiian juice and you can't go wrong. Meals are about $20 a person. Pretty good sized proteins. Happy I came for dinner and would keep this spot in mind again in the future. read more

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I like chicken teriyaki here. It is delicious. When I think of a good teriyaki, I have to say this place is great by far. This is like the third time I came here. It is like a fast food place, but the food is fresh and steaming hot. The service is nice. The restaurant is nice and clean, plenty of table to dine in or sit outside. Not fancy, but like I mentioned earlier, they have a good chicken teriyaki and really nice portion. read more

Luau Grill - Barbeque Near Me - Thousand Oaks, California

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Authentic Island Flavors at Luau Grill My wife, our three sons, and I recently stopped by Luau Grill in Thousand Oaks, and it was one of those spots that instantly makes you feel at home. With its true mom and pop shop feel, this place delivers not just on flavor, but on that welcoming, no-frills atmosphere that makes you want to come back again and again. Entrées: We ordered the chicken katsu and kalbi short ribs, and both were outstanding. The chicken katsu was perfectly crispy on the outside while staying juicy and tender on the inside, paired with a flavorful sauce that brought everything together. The kalbi short ribs were just as impressive, marinated well with that sweet and savory balance you expect from great Hawaiian BBQ, and cooked to perfection with a nice char. Sides: Each plate came with white rice and macaroni salad, and both hit the mark. The rice was fluffy and a perfect base for the meats, while the macaroni salad was creamy, simple, and exactly what you want alongside a hearty Hawaiian meal. Appetizers: We also grabbed a classic spam musubi, and it did not disappoint. The spam was nicely seared with a slightly sweet glaze, sitting on perfectly seasoned rice and wrapped in seaweed. Simple, but done right. Ambience: The vibe here is as authentic as it gets. It truly feels like a small family-run spot where the focus is on good food and good service rather than anything flashy. That mom and pop atmosphere adds a lot of charm to the overall experience. Overall: Luau Grill is a must-visit if you're in Thousand Oaks and craving authentic Hawaiian food. Dining here with our three sons was easy and enjoyable, and from the quality of the dishes to the welcoming feel of the place, everything comes together for a great experience. Easily one of the best Hawaiian spots around, and definitely somewhere we'll be returning to. read more

Huge portions! We got the Hawaiian BBQ Mix and BBQ and Katsu mix. The beef and kalbi were a bit dry, but for the price, I really can't complain. On the other hand, the chicken texture was very tender, and the chicken katsu perfectly crispy. I ended up not being able to finish and had to take home the leftovers, and they were still delicious even after a day. read more

Excellent experience! The restaurant is very clean and the employees are friendly and helpful. You order at the counter, and the food is made for you. There is a poke bar also available. Generous portions, my chicken was very tasty, and I loved the rice, macaroni salad, and cabbage. I would go back there just for the sides. read more

Needed a Hawaiian fix so I decided to try Luau Grill. Pleasantly surprised that it's affiliated with one of my favorite Hawaiian restaurants in Ventura county Q and Q Grill. Same menu and food. Clean Hawaiian theme decor and friendly staff. Come check it out the next time you crave a taste of the islands. read more

Luau Grill - Barbeque Near Me - Thousand Oaks, California

We decided to give this place a shot and ordered an entree to go. Their setup with the utensils, napkins and sauce packets to go made it convenient to access everything you needed. The mixed bbq plate with the side of rice and macaroni was hot and fresh. Everything came out good and it's a nice spot to get lunch nearby. The chicken teriyaki, veggie, and rice bowl looked good to get on another day. read more

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I felt compelled to leave this review because this place truly deserves more recognition. Luau Grill is a newer spot in Westlake Village, and while I often see it quieter than it should be, the food and overall experience are honestly impeccable. The food is extremely consistent -- which is exactly what you want from a restaurant like this -- and every time I've come in, everything tastes just as good as the last visit. The restaurant itself is immaculately clean, the portions are generous, and the prices are very reasonable for the quality and quantity you're getting. On top of that, the service is excellent. There's a staff member I often see working there who is always attentive, friendly, and makes the experience even better. I also really love seeing Hawaiian culture and beach vibes making their way into Westlake Village -- between this spot and the new Hawaiian coffee shop coming in, it's such a great addition to the area. Highly recommend supporting this place. Easily a 5-star experience, and I hope more people discover it soon. read more

Visiting for a field hockey tournament and so glad we stopped for the best chicken katsu in California. The Kaula pork, Mac salad and bbq plate were also really good. The service was extremely friendly accommodating. read more

Came in and had the lunch special here. Food was descent. Staff works to get the food out quickly. I'll be back to sample some of the other menu items. Thank you! read more

The food was very good and reasonably priced. The staff were super friendly. I recommend the bbq chicken here. Really good.

I'll keep it simple, best Chicken Katsu, ever. The place is also always spotless with friendly staff. Enjoy! read more

Wanted to try their poke bowl. I thought the fish was fresh, with generous portions. The restaurant is clean and staff is friendly. I would recommend! read more

Normally I do not like ordering fried fish to go because to no fault at all of the restaurant the breading becomes mushy and not pleasant. Not this place. The island white fish was moist inside, fish was very flavorful and some of the crispiest breaded fish I've ever had. I Highly recommend if you are craving some good fish filets. The price of the plate was more than fair for the amount of food you get. Mac salad was great , rice was the perfect temperature and cook like it should be on a Hawaiian plate. Spam Musubi was how it should be with the teriyaki sauce and katsu sauce for dipping. Would love to come back and try the Chicken Katsu, Loco Moco and Spare Ribs. read more

Luau Grill - 2 Pc Spam Musubi - Barbeque Near Me - Thousand Oaks, California

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Perfunctory service, overpriced. Food was passable. Had been here before, remembered not liking it, forgot why, now I remember. Would opt for Panda Express instead. Quicker, cheaper, not great either. read more

Luau Grill is a solid spot for anyone craving authentic Hawaiian food, especially if you're far from the islands like I am. The flavors instantly bring me back home--comforting, familiar, and truly ono. It's hard to find places that get it right, but Luau Grill delivers. The convenience of having my favorite local dishes nearby is unbeatable. My only gripe is the poke bowl--I just wish it came with a bit more poke. Still, it's hands-down my go-to place when I'm missing the taste of home. Friendly service, great food, and a little taste of Hawaii right here on the mainland. read more

Luau Grill - Poke bowl - Barbeque Near Me - Thousand Oaks, California

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Really delicious every time, super good Mac salad keeps me coming back. Great portions for the small plates too.

Went last night it was good. Expensive but good. Got the kalbi short rib plate with a drink. $24.00. Could have gone to Bj's and got $13.00 meal. Wish they had a kalua pork meal by itself not in a combo Other thing they should get a refund from their menu printer company. The company misspelled Newbury park, Bakersfield and the Bakersfield address has the Newbury park city and zip code. read more

Luau Grill - Barbeque Near Me - Thousand Oaks, California

WOW! I had this for the first time today and was blown away. I ordered dinner for the family and we had a great experience with a broad selection from the menu. Everything was super fresh and perfectly cooked. You can't go wrong here. I'll definitely go back. read more

I think Luau Grill is really excellent!! The quality of the chicken is truly great. I think the portions are good, veggies fresh and crisp, rice perfectly cooked and the people are very friendly. Highly recommend!!! read more

Big Portions, Great Taste, and Super Affordable! I was honestly blown away by how much food you get for the price here. The portions are huge, and the food is delicious -- definitely a great value. I ordered the short rib plate and another combo with BBQ chicken and short ribs, plus a side of Spam musubi. Everything was cooked perfectly and packed with flavor. The short ribs were tender and juicy, with that perfect grilled flavor. The BBQ chicken was well-marinated and full of taste. The mac salad and rice were fresh and balanced out the meal nicely. The Spam musubi was classic and done just right -- simple and satisfying. For the amount of food you get, the price is really cheap. You definitely won't leave hungry! Highly recommend if you want hearty, local-style food without breaking the bank. read more

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Got the family Pack. It was a good quantity. I was not a fan of the teriyaki beef. The fish was good and chicken Katsu was OK. The Katsu sauce could be better. The beef sauce could be better too. I had a coupon for $5 off but they didn't apply it. I didn't realize it until I got home. read more

3 words: AMAZING, AMAZING, AMAZING! Food Quality-5 stars. Quality/tender/delicious meats. My teenage son loves this place. Teriyaki sauce is perfect. Not overwhelming; Portion size-5 stars. They are very generous. I usually order the beef & chicken combo and can make 2-3 meals out of it. Love the macaroni salad! Customer Service-5 stars. They greet you with a friendly smile, are very polite and helpful with the menu. They serve you if you dine-in. If you get it to go, they still "serve you" and walk your food to you. Your not just a number. Other restaurants can learn from them. Thank you for opening in Westlake Village! read more

I'm not sure how this got high reviews. It's wanna-be Hawaiian food, almost all fried, super salty and the Mac salad tastes days old. Bleh. No way. read more

We got there just after opening. The meat was perfectly seasoned and well cooked. I got the Hawaiian Mix bbq plate and my wife got the chicken katsu plate. The Mac salad was delicious. I think the star of the show was the chicken katsu, made with chicken thigh and the katsu sauce that went with it. You could eat it off a shoe. The seating area was well spaced out and the tables were nice and clean. The staff were also very nice. read more

Luau Grill - Hawaiian BBQ mix - Barbeque Near Me - Thousand Oaks, California

Absolutely love the food here. Portions are amazing and delicious. Nice ambiance and atmosphere. Friendly customer service as well. The meat was so tender and juicy, i was able to take the bone almost clean off. The chicken was also very good and well made. Even the rice was delicious. Definitely will be coming back here soon and I look forward to it!! read more

Great portion size. Food is consistently delicious. One of the few places left in town to get a large hearty meal without the large hearty price!! read more

Quality Hawaiian BBQ and great pasta salad. Will order again. Fast preparation too.

Loco Moco was excellent. The burgers were not over cooked and the fried eggs were made correctly with the yolks runny the way I like. The service was great and staff friendly. The whole experience was positive. Two thumbs up for this new favorite! read more

Great portions, friendly staff, and made fresh as soon as I ordered at the restaurant! read more

Luau Grill - Kalua Combo (Pork with Chicken Katsu) & Spam Musubi - Barbeque Near Me - Thousand Oaks, California

Ordered a large catering order for my New Years celebration and it was great! Had chicken katsu, spam musubi, and Mac salad, all delicious!

Great size portion and the food was great. I really enjoyed this Hawaiian bbq place and the service was great too. Overall I love it and will definitely be coming back! read more

The Chicken Katsu is delicious and service has been great each time I've gone. Definitely recommend it! read more

Luau Grill - Chicken Katsu - Barbeque Near Me - Thousand Oaks, California

We eat at Luna probably once a week. The food is fresh, healthy and delicious. The service has always been good. Staff is very attentive to the needs and desires. The Prices are reasonable and servings are generous. The restaurant is always nice and clean. The rewards are good too. read more

This place is really quality food got the mix bbq 17$ and the chicken salad 11$ both were great and great pricing.