First, the dentists are competent…read more Second, the Office Manager and Schedulers appear unprofessional, rude and inefficient. The staff has been aware for 6+ months regarding my knee replacement. I get a phone day 1 day prior to my dental cleaning stating that I need medical clearance prior to my appointment and no one from Duke has responded after several attempts. I informed the Office Manager how did they contact my surgeon's office when no one asked me for the surgeon's name. Instead of owing up to their dysfunction, the Office Manager made up every excuse instead of acknowledging that they handled the situation inappropriately. The Office Manager and staff keep reiterating that we tried to leave a voice message, but your box was full! That is not the truth because I clear my messages every day. The Spectrum tech person just confirmed that my voicemail box was empty. Last, is it professional to raise her voice at patient? I told Bailey that she was raising her voice while talking to me. I will be picking up my records tomorrow and find a professional dental office. I prefer going to a practice that has an office staff who exhibits customer friendly behaviors even in the face of mistakes.

Have had some fillings done here. Have had to go back because my bite was and still is off…read more (Fillings too proud). Hate to leave a negative review as I do think they try. Do yourself a favor and go anywhere else.

I started coming here 10 or so years ago because my wife is a patient. I was a bit nervous because…read moreDr. Jason Troutman was new into private practice. I was truly impressed that he read upon my medical conditions prior to seeing me and I had just written them down only 15 minutes prior. He and the staff go above and beyond at each visit making sure all questions are answered and I am comfortable. That means a lot. He is also active in the community. Just a nice well rounded guy. I'd give more stars but 5 is the max. If you are shopping for a new dentist, give the folks at Troutman a try. You won't be sorry.

Amazing customer service from the start! The Dr. and his extremely knowledgeable assistant took…read moretime to explain procedures, X-ray results, and answer all my questions. I have dental anxiety and I immediately felt at ease in this office. The esthetics are calming and clean, the staff is very friendly and the Dr. and his assistant addressed my anxiety with compassion and complete understanding. As a healthcare professional I would highly recommend Dr Troutman and his staff.

Excellent staff - super knowledgeable and thorough. My teeth have never felt so cleanread more

We love this office! Everyone is so friendly and I feel my family receives top notch care.read more

I am extremely disappointed with my experience at this dental office…read more From the very beginning, there were issues with verifying my insurance. I provided my insurance card and all the necessary information, yet I had to repeatedly go back and forth with the staff member responsible for insurance verification because my coverage was not being entered correctly. It appeared that outdated information was being pulled instead of using the member ID and information I had provided, creating a frustrating and unnecessary delay in the process. After finally getting the insurance information sorted out, I completed a comprehensive evaluation and imaging. Based on the information provided by the office, I was presented with a treatment plan and an estimated out-of-pocket cost. Relying on that information, I proceeded with the first phase of treatment. When I returned for the second phase of treatment, I was informed that I would owe significantly more than what I had originally been told. Naturally, I questioned the discrepancy. The response I received was, "That was just an estimate." While I understand that insurance estimates are not guarantees, that explanation felt dismissive. Every document the office provided--including the updated payment document I was handed that day--clearly stated "estimate." If patients are expected to rely on these estimates to make treatment decisions and budget accordingly, then the estimates should be as accurate as possible, especially after insurance information has supposedly been verified. My frustration is not simply about paying more. It's about the lack of accountability and transparency. When there are insurance verification issues from the start and then patients are later faced with unexpected costs, it undermines confidence in the billing process. Patients deserve clear communication, accurate insurance verification, and realistic expectations regarding their financial responsibility before treatment begins. Unfortunately, that was not my experience. I hope the office takes steps to improve its insurance and billing practices so that future patients are not left feeling blindsided by unexpected charges. Update Thank you for replying via yelp. My review was intended to reflect my personal experience and provide public awareness for other patients. I addressed my concerns directly with the office in person today and clearly communicated my disappointment regarding the situation. As a result, I do not have any additional feedback to provide. The concerns meant for the clinic were already discussed during my visit.

I've been coming here for a four years or so. I had a bad experience at another distance who gave…read moreme insufficient pain meds for a filling and drilled into my tooth so I switched to here and never looked back. They are always caring, compassionate, thorough, and professional. And they've been in network for all my insurance. When I moved to SC I still kept coming back here. Moved to MS and still come here when I'm in town. I always have a smooth experience.

Dr Patel and his staff are kind and excellent to work with. I have had 2 extractions with bone…read moregrafts there. He is really good at giving the numbing shots, I have only felt the first shot he gives me on the visits. He is very thorough in explaining what work needs to be done and why. His staff is very kind and friendly. They check often with you to make sure you aren't feeling any pain. I used to hate going to the dentist, now I have no problem. I know I am in good hands at the Patel Dental and implant office.

Always professional, caring and prompt. Good community feel in office - they really care and…read morelisten.

The best dentist I've seen in many years! Very kind, gentle, and does a great job. You won't be…read moredisappointed with DrCrayle or his staff.

Great dental care from a dentist and her staff. Best I've…read morefound after searching for a dentist. She managed to save my front tooth from extraction and she's very talented!

My husband had a tooth that had been hurting for awhile and like most of us, doesn't really like…read moregoing to the dentist. He'd been putting off going to our regular dentist in Gibsonville - some history on her first - because a couple of years ago that dentist began telling me she wanted to drill out my old fillings and redo them because she 'didn't like the way they looked". She did this on one of my old fillings at that time and that same tooth cracked shortly afterwards while I was eating granola and I had to get a crown. In my opinion I believe she was just trying to find a way to spend our money. The last time I went to her (after the aforementioned crown) she wanted to do another old filling and I said No, the tooth is not bothering me so leave it alone. Neither myself nor my husband have been back to her since. With that being said - fast forward to about a week ago and my husband's tooth was really bothering him. We have dental insurance so I went online to see who accepted it locally. Found Anne Elizabeth Dentistry and so glad we did!! We were driving by and went in to make an appointment and they were able to work him in that day, which was nice because he had to go out of town the day after. Everyone at the office was extremely pleasant, courteous and professional! When he came out, my husband said the dentist (Cohbram I believe was her name) was really nice. They discovered he needed a root canal and recommended Dr, Jepko (who I have seen before and is hands down the best Dr for this procedure!!) do that procedure and then he;d come back to them for a crown. The dentist also prescribed an antibiotic for some inflammation he had around the root. Husband had the root canal about 5 days ago and now we'll be scheduling the crown with Anne Elizabeth Dentistry. I will also be switching to them as well because I was very impressed with everyone in the office. Not sure why they had so many bad reviews, but I notice those were years ago and maybe they are so awesome now because there are new employees. If you are looking for a new dentist, I highly recommend them! :)

Dr. Sachdev and his entire staff has been so helpful. The staff makes you feel welcome like family…read moreand is always efficient with service. Everyone is so busy these days it's nice to have a Dental Practice that is diligent, accommodating and efficient. We highly recommend this practice! Keep brushing & flossing

I have pretty much went to Dr Daniel's in Mcleansville my whole life, when the new guy came, I…read moredecided to find a new place. I went to Dr Sachdev's office. I went for a cleaning and was hooked. He is absolutely the best. His entire staff is great. Actually one lady came from Dr Daniels office To work. They go out of their way to make you feel at home. Wish I would have went to him sooner. If you want the best, give them a call. If you have a problem, they will get you in faster than the other office. Real people that care about your teeth.