These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

have used Oaks heating and air several times they've always been very accommodating and very…read moreprofessional and reasonable with their service. Definitely recommend.

Worst company to deal with ever! Won't answer a call. If you do get a call answer there will not…read morebe a follow up. I literally left 21 messages for a call back and follow up and I still haven't received a return call. I do not recommend them at all. Do not waste your time

Technicians came early, on time and finished,I think, in a timely manner. Replaced my whole system…read morefr gas heat to heat pump heat and air.

Of course the HVAC goes out at 6pm on Friday. I called the office at 10:47pm and a live body…read moreanswered the phone! A repairman came out Saturday morning. A new system was needed. The salesperson came out Saturday as well. We went with a variable system, had it installed first thing Monday morning and our house was cool again. Everyone we worked with was wonderful!

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

Unresolved water damage from a Woodfin installed mini split. They installed it a few years ago,…read moreI've paid for the maintenance plan every year. Right after service it started spewing water. Months later the water damage is still unresolved. I have holes in my ceilings and walls, probably mold. A company that used to value good customer outcomes now clearly just values $ under private equity ownership.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

Woke up to my HVAC system not funtioning properly on the coldest night of the year. Contacted Mr…read moreMayer about the issue and he was currently working on a big installation in another county and said he would try to get by that evening or next morning to see what's going on. Understanding that it was my main heat source for my family, he showed up that evening, figure out the issue after a few test and had the HVAC back up and running in about an hour.

From the owner: We are a Company driven to give our customers quality work and fair pricing. We specialize in HVAC…read moreservice repair, installations, clean air solutions, humidification, dehumidification, duct work repair and design.

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Fusion is a well run company. The phone receptionist was professional and interested in my…read moresituation. I have an old clothes dryer that needed work. She confirmed the up front costs is online, that was included as partial payment for the service. This review is late, but I needed to let EVERYONE know they are honest and Good. Oleg was the repairman that came out. He knows his Work. My dryer runs like new. Thank you Oleg and Fusion !!!!

We need to repair or replace our furnace and the service technician they sent to us, Matt, was…read moregreat to work with. He was very thorough in finding the problems with our furnace and patiently took the time to explain all of the options to me. I found him to be completely competent, professional, and trustworthy and I look forward to working with this company in the future.

Blazer has been a very reputable company. We bought our Trane unit from them and have been…read moresatisfied with their product and servicing. Their technician,Matt Covel, is the absolute BEST. Every time he comes, he works hard, explains [in detail]his procedures and always is kind and courteous. We truly are grateful.

Technician was new, rookie. He was able to get the company support he needed. He attempted to…read moreovercharge. I contacted the office. They adjusted the cost, still pricey but acceptable.

I have used this service at least once a year for the past 6+ years. Their service is pricey but…read morethe agents are usually knowledgeable and respectful. So why the low rating? Well there have been two visits that were unsatisfactory in a major way. Both were for servicing my furnaces ( I have two). The first one they said I needed a part, they were ordering it and would come back to fix the furnace. They NEVER came back and every call over the course of 2 years never got anything other than "we will leave a message" for someone whose title sounded more official. They never fixed it to this day. Why did I continue with them? They are easier to get appointments with that don't put you several weeks out and the services for my generator have gone great even when a part was needed. Fast forward to yesterday. I had a tech come just for my tune up ( I usually do winter and summer to make sure I'm ready for the season changes). They look at the furnaces to see if everything is good and they vacuum things out. It is a good price for that service. Yesterday, my adult daughter was home for the tech visit ( I was home but in a class). The tech let my daughter know that he accidentally dislodged the wire to inducer motor and shorted out the control board. He stated that the furnace was still heating but the blower would be on continuously. He said he would be back the next day to fix it once he ordered the part. The house was still warm and seemingly putting out heat at that time. During the night, ai noticed it got colder. At 5:50am, I went to check the thermostat at it read 55 degrees! I immediately went to turn it up and saw that it was set for our usual 72 degrees. THE FURNACE IS NOW BROKEN! I call Micheal and Sons at 6:00am and talked to an agent who has started the "I will send a message" speech. I am not ok! My furnace was working fine and now we are not a priority to fix what they broke. I will begin calling every hour to try and speak with one of those "gonna make it right" supervisors that I have never spoken to. If they keep their word and come fix what they broke today, I will post to relay that. For now, I am freezingly disgruntled!... UPDATE After 4 calls and 3 transfers, I finally was allowed to speak with a supervisor! He finally understood that I was not complaining that the tech accidentally broke a part but that I needed him to know that the furnace would only blow cold air ( tech thought it would keep warming the house). I needed him to know it was now urgent and they finally got it! The same tech ( who was always polite) returned with the part and was able to set things back in order! The thermostat read 61 inside the house at 3:00 in the afternoon when we entered. So I increased their stars by one. Not a reflection on the tech but on the persons who take the calls. The tech gets 5 stars for his honesty and follow through.