I purchased a Groupon for two services here, a choice of microdermabrasion or chemical peel. I am…read morea bit leery of anything to do with the word "chemical" so I chose microdermabrasion. When I called to make my first appointment, the gentleman who answered the phone was extremely polite and courteous while speaking to me. He answered my questions and scheduled me in for my preferred time and day. So far, so good. On the day of my appointment, I left the house with no makeup on, since they would just be taking it off anyway. Over the past couple of years, I've developed some redness on my left cheek and forehead, which seems to get worse on certain days. I'm not quite sure what causes it, which is why I'm seeking out various skin care remedies to treat it. I used to have completely clear, beautiful skin so this has been extremely depressing for me and I feel incredibly self-conscious about it. When I walked into the clinic, the woman behind the desk (Silvia) looked up and I told her I was there for my appointment. She looked at me and said in kind of a loud voice, "What's wrong with your face?" I was mortified and instantly felt extremely embarrassed that I had left the house without makeup on. I glanced around and saw a few people (likely staff) turn to look at me while I stammered a reply, something to the effect of, "That's what my face looks like without makeup and that's why I'm here." I couldn't believe her lack of professionalism - I was actually shocked at how rude it was to blurt that out. Anyway, after completing the intake form, I was taken into a room for my treatment where a lovely young woman asked a series of questions and we spoke about the treatment. After completing the microdermabrasion, I went to the front counter to schedule my next appointment and pay the tax on my Groupon. Silvia apologized to me, saying that someone on her staff had pointed out that she had been rude to me. She seemed genuinely surprised that it was perceived that way, and went on to make a few excuses for the comment she had made. I thanked her for the apology, scheduled my next appointment and left. I don't know why, but her comment stung quite a bit. Probably because I felt vulnerable without makeup and wasn't expecting a "professional" to react that way, but also because her apology seemed pretty insincere. My next appointment was a couple of months later and upon going into the clinic, I had that uncomfortable feeling return. The service was fine and the technician was great (I don't remember her name, unfortunately) but in all, it was really not a relaxing experience. I hesitated between two and three stars, but ultimately I thought the actual service was fine so I stuck with three stars. I understand it's a clinic and not a spa, but they would do well to maybe oil the door hinges so they don't squeak so loudly - not to mention every time they open/close a door, it sounded like they were slamming them. It's just the layout of the rooms - the walls don't go up to the ceiling, so you can hear every noise, including all the loud voices in the hall. Also, several times people walked into my treatment room by mistake. It was just very disconcerting. I think there's an expectation of privacy and perhaps a somewhat quiet environment when getting these treatments done that is not present at this clinic. I could certainly overlook this if everything else was great, but it just felt like one more thing that added to the list of reasons not to return. I made a joke about getting some WD40 for the squeaking door hinges to Silvia, but she just stared at me and said she didn't understand what that was. I tried to explain but it didn't seem to matter. Oh well. I had come prepared this visit with my tinted moisturizer to apply before leaving, which I did in the washroom. When I was done, there was no "thanks for coming" or any conversation about any follow up treatments - in fact, when I saw Silvia in the hall and asked if there was anything else, she just said no, so I left feeling like they didn't even want my business. This, combined with my initial feeling on my first visit, I guess I shouldn't feel bad about not going back. Whenever I try a new place (Groupon or not) the question I ask myself is would I return (and pay full price)? In fact, I'm more likely to return in future when I feel like I got a great deal on my first visit. In this case, my response would be no to both. Even with a discount, I'm not interested in going back. I've tried a few other places in the past couple of months and I'm happy to say I've found a place that I feel really good about and have chosen to go there instead for my future skin care needs. Customer service is so important in this industry so I truly hope that Silvia can try to be more tactful towards her clients in the future.

I love the team here!! Sylvia and Mark are great, but they have also hired wonderful caring people,…read morethat are very knowledgeable and all are passionate about the world of beauty. Gerald and Sarah are great! All are constantly learning new techniques and technology. This is a very happy clean environment. They do not try and push sales on you, and offer you the most honest consults, selling only the proper procedures that work for you! I've had my share of bs pushy sales experiences I can assure you. I'm 50, and a sunlover, so lots of wrinkles and sun damage. So far, I've had 3 microneedling treatments and am seeing good results. It's not an overnight fix, but I believe it will continue with more treatments, and patience

IPL treatment: I'd…read morebeen to 2 places, earlier, that do IPL. Both offered adequate treatment: The 1st: greatly inflated prices. The 2nd: a sour owner who seemed miffed that my using her Groupon offer meant I was ripping her off. -- I mean, she is the one who agreed to the package price, and I'd called her directly rather so she wouldn't lose money to Groupon! Most unpleasant. I found Medica Laser Spa through Groupon, also, called them directly (which they appreciated), and they agreed to the same package price. Also, the area I need treating is not the face but the decolletage area, and they agreed to treat that area, instead. Their IPL treatments, though, are incredible by comparison! They do the regular treatment stuff (IPL, face serum, SPF cream) but then do much more: They do a couple of other serums and an oxygen bath. They spend twice the amount of time on me as the other places had. Medica Laser Spa's staff go above and beyond the minimum -- the best deal in the city for IPL that I've found. Plus, again, they're NICE. And I really like to support nice businesses and not feed the negative ones. The location is right beside the Eglinton subway station so the convenience is great. Considering location, it's all the more remarkable that this place is such a great deal. :D

Wow! This is one of my favourite self-care treats. If you are someone that loves relaxing facials…read morethis may not be for you. I'm someone that wants my facials to show results so this is perfect. I visit every 8-12 weeks for an Ultra-Cryo Facial with Ruth. She starts with microdermabrasion, followed by a device that emits incredibly cold air (twice) and lastly a mixture of different colour lasers. None of the treatmeatment is painful but I never quite get to a place of deep relaxation or sleep. The cold air is kind of jolt to your system. Thankfully while going over my face she never leaves the concentration of cold in one spot too long so it doesn't hurt (at most it's slightly uncomfortable). Basically feels like a super cold winter flurry on your face. To protect your eyes with the lasers she provides light blockers (like you'd wear at a tanning salon). The laser portion doesn't feel like anything but can be a little noisy (another reason it's never quite relaxing). Ruth always gives me the full rundown of where my skin is at and what I may need in between visits. However, I never feel upsold on products I don't need. All in all though my skin looks great within just a few days of a treatment. I highly recommend visiting The Freeze Clinic.

Helen was wonderful, an outstanding healthcare provider, knowledgeable and experienced. My…read moreexperience was truly excellent. In addition, the location was perfect, in an area very close to multiple street car stops, and within easy walking/biking from many neighborhoods. The building was very pleasant and peaceful. It was one of the few times in Toronto where I didn't feel rushed or in a herd of people. Looking forward to returning soon!

Great laser experience! Machine they used was really fast and minimal pain compared to other places…read moreI've been. Reduction after one session

I've been coming here for a while now and have had several treatments done. I've had laser hair…read moreremoval, fat dissolving injections and microneedling. All treatments have been great so far. The staff is lovely, knowledgeable and the space is beautiful and very well kept.

Had the esthetician picked out the right treatment for me and left with glowing skin. The location…read moreis also very convenient. Overall great service, friendly and professional staff and would definitely go again.

I visited for a facial and overall it was good. The space itself was lovely -- the room and table…read morewere comfortable. The blankets were soft, warm and I felt relaxed right away. That said, when comparing my experience to my companion's, I realized there were some differences. My esthetician stepped out of the room for a while while my mask was on instead of giving me a scalp massage (as I expected). Usually that's what happens during a treatment while waiting for a treatment to work. There also wasn't as much explanation about the products being applied or the steps of the treatment, which would have enhanced the experience. The facial itself was fine-I can't really complain but the overall experience could have been more attentive and aligned with what I expected. Also note this spa isn't one where you go and wait in a nice room. You change right in the room you are having your treatment in. I was offered some tea but in a small paper cup but no time to really drink it because off I went into the room. Mind you, I did show up exactly at my facial appointment time.

I came to Skinatomy to treat my acne scarring. After consulting with this clinic, and a few others…read morein Mississauga (Q-Esthetics, Skin Vitality) I decided to go with Skinatomy. They were the most professional and genuine of all the clinics I consulted with, offered competitive pricing, offered a tailored, multi-pronged approach that none of the other clinics were able to, and they were willing to work around my busy work schedule. I have since had 1 Fraxel and 1 Microneedling + PRP treatment (aka "Vampire Facial") and I will update this review once my treatment schedule is complete with the results. The staff at Skinatomy is very flexible, knowledgeable and friendly. The interior of the clinic is tastefully decorated and always clean. Paid street parking is available at $1/hour.

Skinatomy is my definite go to place for all things beauty. They have qualified well trained…read morenurses always on site during your treatments. It truly is beyond just the treatment but a work of art They specialize in anti-aging, hair removal, cellulite removal, treating complex acne and scarring, fillers and Botox Skinatomy it's opulently decorated and very inviting the staff are accommodating and feel like family. They truly go out of their way to make sure they can go above and beyond to meet your ambitions whatever your journey is. I received a combination therapy for hyperpigmentation scarring and was recommended with the treatment of IPL with the Madonna co2 after my first treatment I noticed 70% improvement in my scars and hyperpigmentation and also tightened my skin around my neck and face so it was like having a facelift but less invasive. My second treatment has just been completed and already I can see my skin is looking great but I definitely will update us when I'm fully healed!! Skinatomy Beauty products I really effective and I love them, altogether they are the complete package for all things beauty etc

I bought bought 3 IPL facial treatments on groupon. My first time ever trying this. I wanted to get…read morerid of the sun mark I had on my cheek for the past year. Kat is very knowledgeable and she made me feel very comfortable. She also gave many skincare recommendations for me to take care of my skin at home. After 3 treatments you can barely see the mark and it was very faded. Usually takes up to 4-6 treatments, but I decided to do one more because I wanted it completely gone and she was very reasonable with the price. I was very happy with the result. My skin feels good and plumped!

I recently bought a groupon at this spa for microdermabrasion. The treatment was pretty average and…read morethe lady who did my facial was really kind and sweet. She kept asking me if the pressure was ok and it was. About the Service: Microdermabrasion feels like they are scraping your face. The technician told me it takes off a layer of skin to make you look younger after the treatment. I was surprised to learn that she would not be doing any extractions. Last time I had a facial the technician showed me all of the stuff That came out of my face but they didn't do that here. I'm not sure I would redo the treatment at this location but I was nice to have some TLC. I also thought I'd get a facial massage but they didn't do that either. Would I Return? Probably not but possibly if the price was right.

I was referred here by a friend for skin care treatment and I have been very happy!! The clinic is…read moreso clean and so beautiful!! I have only been going for about 2 months but so far the results I am getting have been amazing and I just love all the compliments I have been getting on my skin. The prices seem very reasonable to me and the staff seem wonderful! They are professional and I felt very comfortable with them. Im so surprised to see the last review but I guess everyone has a different experience and i'm sure theres always 2 sides to the story. My experience so far has been amazing I have already referred many of my family and friends :)

I have been going to The Laser Generation for the past 5 years now and I just love it. I started…read moreoff with laser hair removal and had great success so I took advantage of their reasonable prices and have done multiple procedures on my face. I had many large dark spots, blood vessels & dull dry skin from years of tanning which made me look a heck of alot older than I really am. Once again I am ecstatic with my results. People actually say that I look younger, radiant and different lol Hey I'll take that Ha! I have always been treated with respect , always welcomed by friendly faces, have always gotten great advice and the most amazing results thanks to the owner Suzie. She has made me feel wonderful and soo happy once again. I'm an individual living with daily chronic pain and most of the time i am down and out and feeling crappy. So the doctors say that they cannot fix me inside but Suzie is determined to make me feel better by helping me on the outside :-) It actually has raised my spirits, and has helped me feel better about myself and i am forever grateful to this woman for actually caring. She is smart, practical, knowledgeable, reasonable, so down to earth & soo very nice. She gets just as excited as I do, if not more after every successful procedure I get, AND that to me makes all the difference in the world. I would definitely recommend everyone to go check them out. You will not be disappointed! Debbie