This place is fantastic and saved me after numerous hours of trying to replace an old kitchen sink sprayer hose. I had gone to Home Depot, Lowes and two other plumbing supply stores to find a solution for how to fit a different size Dorn Bracht hose to the water line. Everyone was clueless. The best advice I received was to go to an auto parts store as it appeared as is the hose was metric. I then contacted my plumber who suggested I go to visit Hung at LP Decorative Plumbing. Hung knew exactly what I needed and had it in stock. Within minutes of arriving at the cluttered LP shop I had the part in hand. He knows his stuff! I even had leak when I installed the new part, and Hung helped me troubleshoot the problem. Try to get that level of service from Home Depot. read more

Now I know why this place got most of the five-star rating, I went to the store try to buy a kitchen faucet because my original kitchen faucet have a very low pressure, so I call a famous plumber in Daly City, and they said the faucet have an internal clog which cannot be fix, so they suggest me to buy a new one which can easily cause more than six or seven hundred dollars for a good brand name. So I went to LP and I believe Hung is the owner of the store, he has a lot variety of kitchen faucet and he explained that very well to me on each one, during the conversation I explained what's the problem on my kitchen faucet and he told me I don't really need to get a new one, don't waste your money because it is only a simple fix so he taught me step by step how to clean the flow separator but unfortunately it won't work so I decided to take the whole thing back to the shore and ask Hung. He just took a quick look and took some parts out and do a little cleaning. Unbelievably my kitchen faucet work as new with strong water flow. That save me a couple hundred dollar from buying a new faucet. I will definitely refer this place to my friends and families, too bad I can't give this store a 10 star otherwise I will do so. Thank you very much Hung. read more

There is a reason why Hung has one four star review and seventeen (now eighteen) five star reviews--if you need to remodel a bathroom talk to Hung. When I had to buy bathroom fixtures for two bathrooms (one shower only, one tub/shower), Hung gave me a choice between two modern Grohe and Hansgrohe models. At first I was shocked by the cost, but Hung explained that you pay for a good shower valve so that you don't have to rip out your shower to fix it or to prevent water issues. I talked to my contractor; Hung was right. I also checked online and found Hung's prices to be either less or slightly higher ($10) than what I could find online. However, Hung has more than twenty years of experience dealing with the customer service teams of these vendors so when something breaks down Hung has your back. You don't get that online. When I ordered my parts from Hung, it took fifteen minutes. He chose everything for me based on my choice of a shower fixture. He picked out my shower head, wall sink fixtures, etc. etc. After having made so many structural, plumbing and electrical decisions, I was thankful that Hung could order a cohesive look for both of my bathrooms and I didn't have to spend hours looking at bathroom fixtures. I actually bought my Toto toilet and carrier from Floor Craft--Hung worked at Floor Craft for thirteen years. Even though I did not buy my toilet from Hung, Hung printed out the $120 rebate the City of San Francisco gives you when you install a low-flow toilet. I told Hung I loved him because he made this part of my six figure renovation EASY. P.S. Hung won't cost you six figures... read more

Great service and so helpful with any questions about the products that are in stock. For such a small space there's quite a variety of high end and affordable quality fixtures as well. A great find for bathroom and kitchen products! read more

My wife and I are remodeling and went faucet shopping instead of watching the London Olympics...which was rough if you know how much I hate shopping...until we met Hung. He capably carried us around the faucet and fixture shopping hurdles with his vast knowledge and expertise. He's got a good answer for any question you might have, and even provides good feedback on design-related questions. This place has great service and competitive prices...highly recommended. Olympics tomorrow, though. read more

Since we started our project, we always had a better experience with those small independent businesses than big shops, such as Contractor Appliance, Kitchen Sync. Owners are knowledgeable and genuinely want to help you find things for you. From all those five star reviews and we thought this would be one of that kind of shops. We walked in and saw the guy behind the computer screen, no greeting or even a nod. Fine. The place is tiny and things are all over the place. Not a big deal. We were looking at shower sets first. I went up to the guy and explained what we are looking for and tried to start the conversation. It was so hard to have a productive conversation like I was begging for some tips during an exam. My wife asked what is a good value brand, he pointed to the Hansgrohe, but I didn't like the look. So I asked about another brand which is a lot more expensive which is 4x times cost of Hansgrohe. He then explained some of the differences and why one is more expensive than the other. Naturally, I wanted to know if there is something priced in between, then he started to repeat, 'you have to pay for the design, blah blah'. All I wanted are a couple of other brands recommendation. I was pretty pissed at this point, but since we drove all way down here, I ended up asking him about a couple of more things. Again, to be fair, he did tell us about a brand we didn't know and explained a couple of things. But, it was just such unpleasant conversation. We said thanks and left the store. Maybe the guy was just grumpy that day, but it was clear he did not want our business and we didn't need his attitude. If I want this kind of experience, I would at least go somewhere with easy parking. read more

I had seen this storefront many a time when walking or driving through my neighborhood and it never impressed me as the kind of place where I'd shop. But I took a closer look after my bath designer told me that her architect recommended working with Hung because he knows his stuff. I ended up purchasing bathroom faucets, showerheads and accessories, rough-ins, toilets, sinks and medicine cabinets for a 2.5 bath remodel from Hung. Before parting with my hard earned money, I shopped around town and online. In the end, after several in-person and email conversations with Hung, I decided to support a local business (and one in my neighborhood to boot). I could have saved a few bucks here and there had I ordered online. Yes, you can find Hansgrohe fixtures for less from online vendors. But what happens if the faucet comes damaged or missing parts, if it doesn't fit or you just don't like it? How much time and how much of your savings do you lose in the process of waiting for a replacement? Will you find everything you need in one place, or are you going to have to shop from multiple vendors? And are you going to be home to receive all of these deliveries? It didn't take me too long to figure out that the better decision - for me, anyway - would be to buy locally. I visited Bayshore Supply (at my GC's recommendation), Excel, Floorcraft and Ferguson. I got minimal-to-no help from any of these places. Apparently, none of them needed $6k+ worth of business! Hung, on the other hand, patiently answered my questions about the difference between a pressure balance valve and a thermostatic one and always made sure I knew that I could call him if I had any problems with any of the items. I did end up buying my bathtub from Ferguson (only because Hung did not sell the particular brand I wanted). When I asked if he carried a particular sink, he told me he didn't and then referred me to a dealer who could sell it to me for 25% off list price. One suggestion I have for you, interested reader, is to shop online, visit the big showrooms to see the actual items in person, and then go place your order with Hung. He does not have much of a showroom, but don't let that deter you from doing business with him. I ended up having a problem: one of my sinks turned out to be too big for my custom vanity. Hung helped me find another option and gave me no trouble with the exchange. He also held all of my items and delivered them to me (or had the smaller items available at his shop for pickup) when I needed them. This was a huge help to me since my garage didn't have space for everything. Though I won't be renovating my bathrooms anytime soon, I would work with him again. And I will certainly recommend Hung to any of my friends who are thinking about re-doing theirs. read more

This is one of the few places to go if you have old clawfoot tubs and you need hardware. Cramped little showroom with nice, higher-end fixtures. No pressure sales. read more

Late by 20 minutes to open up, ask if he's ready or should I give him some time, but he told me to come in. I told him I'm looking to remodel 2 bathrooms and need faucets for a shower only, and a shower/tub combo and I'm interested in the Hansgrohe and the Grohe brand. He didn't seem to suggest anything except to tell me for Hansgrohe, a basic pressure assisted valve, no trim, is $300 and just a 24" shower bar alone is $300. Look anywhere else, it definitely doesn't cost that much. Guess it's his way of telling me I can't afford it by doubling the prices? Definitely seen better price and service at HomeDepot & Lowes or online stores like eFaucets and Amazon. Always good to do a little research before walking into this place. read more

We spent thousands of dollars with Hung and we don't regret one cent. Hung helped us complete a house remodel, supplying the majority of our kitchen and bath fixtures, sinks, and accessories. We found him remarkably available and responsive with both calls and emails. He was knowledgeable regarding product specs, additional needs (various valves, etc), permitting rules, and product pricing and availability. He spent a great deal of time listening to what we wanted and offering suggestions for appropriate alternatives if necessary. No pressure, just information and advice. Pricing by far the best in the Bay, and generally better than the best pricing I could get online. Hung also took back parts that didn't fit or we didn't like. Really just a fantastic retail service experience. Highly recommended. Go play at Decorative Plumbing Supply in San Carlos (showroom is great) then call Hung at LP for what you want and need. read more

I bought a house-full of kitchen and bath fixtures from these guys and every aspect of my transactions with them was perfect. After a couple of years one of my faucets leaked a tiny bit. I went in for advice and they gave me a whole new set of parts for it! Their prices are excellent and they totally stand behind everything they sell. It might not look like much from the street, but definitely the best in town, in my opinion, for kitchen and bath fixtures. read more

After reading LP's reviews on Yelp, we had to travel across town to get help with a new kitchen faucet, soap dispenser and water dispenser. The "showroom" isn't what you might expect, but don't be put off. Hung and team are awesome. We purchased a Waterstone faucet that is not only superb quality, but the best price we'd seen anywhere. Hung is easy going and super easy to work with. Highly recommend! read more

What a find! If you are going through renovations and are looking for kitchen or bathroom fixtures, sinks, bathtubs, etc, you should definitely visit Hung. Extremely knowledgeable, Hung provided great input and advice in what could be a sea of waaaaay too many options to wade thru. Prices are cheap, and given how much service was provided, makes me wish I had just started here in the beginning. Hung can order items in, so make sure to ask and he can quote! Duravit, Toto, Hansgrohe...he's got all the major brands! read more

Don't let the store front fool you. These guys have the best of everything and what they don't have they can get for you. They even make housecalls if your contractor has a question or issue with their products. Nice place, great service. A ++. read more

Hung helped us find exactly what we wanted for our bathroom renovation. He listens, makes great suggestions and gets you what you want at prices that are less than anywhere else. It was a real pleasure to deal with such a professional, knowledgeable person. read more

I just referred another friend to Hung at LP Decorative Plumbing. These guys are the best. I went to Waterworks and fell in love with all the beautiful sinks, toilets and baths - then drove 10 blocks and ordered the same brands for 40% less from Hung! Worth the drive (even from the East Bay). read more

Hung knows his sh*t! So incredibly knowledgable and helpful. I'd pay 10-20% more to work with him and support the local guy. You end up saving in headaches and stress anyways. Tried to get a Kohler toilet first from Lowes then from Faucets Direct. Long story short...after 6 weeks of waiting and 2 broken toilets, a friend sends me to Hung... toilet in 1 day!!! read more

Hung is amazing to work with, super knowledgeable. Recomended to me by my plumber and I would not hesitate to recomend him to others. read more

I'm redoing most of the home I have and this store has a great selection of pieces that will work. Friendly and knowledgeable.

Roger and Hung are wonderful to work with. We did a master bed/bath addition and bought some great fixtures for shower, bath, sinks, toilet and a gorgeous tub, all at or below online prices I researched. That said, the service was enough to actually pay more. I'd definitely use them again for my next project. read more

I never spoke to anyone else at LP Decorative Plumbing besides Hung and it really doesn't matter. Hung is the s**t. Just tell him what your space is like and what you needs and he will tell you what to order. It will be expensive but gorgeous and functional. And you won't find better recommendations on Amazon, that's for da** sure. Hung is the master of all plumbing fixtures. The best that we have ever found. read more

We completed our second home renovation with the help of LP. They are the best! Excellent prices. They know their products, so you don't need to figure out exactly what bits and pieces you need. If you are buying on line these details can be frustrating for a non plumber. They also stand behind what they sell. We have used them over the last 10 years or so. I would, with out any hesitation buy from them again! read more

Couldn't believe the service we got here! Malkiel sat down with us and walked us step-by-step through our entire bathroom remodel. He was never afraid to recommend substitutions that were the same quality but less expensive. We walked away with what we wanted, and it was within our budget. Highly recommended! read more

Endlessly surfed the web, looking for what I thought I needed for our big house renovation - to great frustration. Enter Hung: picked exactly what we needed (including all the peripherals I would surely have missed), got it to the site exactly on time - all for a price that was as close as it gets to what I could find online. Saved me endless hours of searching and recommended alternatives for what was discontinued. Oh, and a local business in the Bernal community read more

Look no further. LP Decorative Plumbing has the best products, customer service and prices in town! Hung was super knowledgable AND friendly. We found exactly what we were looking. We won't be shopping anywhere else but here!! Trust me, you won't be disappointed!! read more

Totally mesmerized with the build and quality of the "Sunrise Specialty" fixture that arrived in the mail yesterday and was originally purchased from this store. Surpasses all others I've tried for clawfoot tubs (mostly from the Restorer's Magazine) that was in equal in price range, but only half the quality against what I'm now comparing with. It's build is rock solid and heavy like a tank, with a heavy nickle plating that's equal or more to the originals that were produced over a hundred years ago. You won't find many of this quality anywhere in today's market. Simply the best! read more

Nobody better! It's that simple. High end products at great prices. Excellent service. A pleasure to work with Hung. Thank you!!!