Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

It was my first attempt to use my card. We tried to purchase and I found out that I did not set up…read morethe online side for a pin. I went to customer service for assistance and she said she could not help me, and the person that could had an emergency left early. I explained I really needed help , and could a manager help me. She told me the manager was in a meeting and asked a sales assistant. Bottom line nobody helped me. Also nobody cared help me. Terrible customer service from the manager on down.the

This place always has such great customer service. Any questions I have or any items I need they…read moreare always very helpful and on top of things. Today I needed a few invoices. DJ was so kind to assist, and show me where to find everything online. He also printed out the invoices I needed. My husband and I appreciate those little things that just make it a better day. Thank you DJ! Enjoy your vacation.

Service was good. The ladies were friendly. They tried to…read morehelp me but I can rarely find anything at any of the Skechers. I wear a size 15 and there are never any available at the warehouses. The selections for me are almost non existent. And of if I do find a pair of sneakers I can never take advantage of the discounts because there are never two pair. So, sucks. Anyway, stock some bigger sizes.

The positive: I've bought over six pairs from this brand in past several years…read more Recently ordered from online store, received promo discount, pickup from store. Size didn't work so I returned for an exchange. Found a good fit. The negative: Decided to buy another pair at the "buy one get 2nd at 50% discount" while as the store. The sales person/manager would not honor the online sale price and said that I'd have to get a refund of the initial purchase and buy at the outlet store price, which would have been a + $10 total difference. That's a nickle and dime decision by a mega corporation, especially considering I was willing to buy an additional pair. So, I just asked to have it replaced - a straight exchange. The sales person then said that it required additional inventory paperwork and proceeded to punch some numbers, etc. and finally gave me an exchange slip to sign. When Iater looked at the receipt, I noticed the following. The original price was $73 after promo discount. However, the price on the return receipt was noted as $56. What gives? Is that the actual price of these shoes or employee discount? Whatever the case, the total customer service experience wasn't as expected.

This place was amazing but has been since bought by a pawn shop. If you want your items cleaned,…read moregreat option - however, I took my set of three rings here twice for loose stones and replacement. Both times, quoted amount was different and poorly completed.

Roberto has been my personal jeweler for over twenty years. Professional quality service, designing…read moreand quality repairs. For all your jewelry needs go to Liz and see Roberto

Every time I call and ask about orders every year they've been helpful and good quality flowers and…read moreTi leaves. Definitely a place to get orders for weddings, parties, and graduations.

So I looked up a florist on Google and I came here because of the high ratings however it's a…read morewholesale florist. But the front desk lady accommodated me and prepared a beautiful bouquet for me to take home. Definitely above and beyond. As I walked in, it's clearly NOT a traditional florist but her helping me with a last minute request was very nice.

Purchased a bracelet at the Terranea Hotel and Resort gift store for a friend of mine. When I went…read moreto send it to my friend for her birthday, I realized a small portion of the link was tarnished. I reached out to Customer Service at Athena Designs and they immediately stood behind their product. They repaired the bracelet and mailed it directly to my friend for her birthday. The bracelet was beautiful and very unique. Barbara Levin, the owner of the company, was responsive, gracious and values her customers. Her jewelry is beautiful, her customer service is exemplary. I highly recommend Athena Designs. They are trendy and fun yet classic and stylish. The warranty on each and every product makes this company top notch for customer service!!! Thank you!!!

I am obsessed with Athena designs! Barbara was so sweet and helped my cousin and I pick out gifts…read morefor Mother's Day. The prices are excellent! I can't get enough and I can't wait to go back and splurge. The jewelry has a lifetime guarantee as well, which is a plus! Be warned: you will want to buy everything.

They are amazing to work with! Great customer service, amazing communication and I got exactly…read morewhat I asked for. Wedding planning was difficult but working with Mitsuko was easy because all I did was send them inspiration and we went back and forth a few times. And they were very kind to accommodate everything we wanted. We asked for a floral bouquet with purple, green and white, a matching boutonnière and a floral head piece. When we picked it up, they showed us how to keep the flowers fresh and how to take care of them before the big day. And they packaged everything so nicely.

I received an arrangement from my partner by Mitsuko Floral for Valentine's Day and... wow, my jaw…read moredropped! It was one of the most beautiful pieces I've ever received and I immediately wanted to order a billion more. I'm convinced that a couple of these arrangements every winter could cure my seasonal depression. The ordering and pickup experience was also perfect! My partner had ordered from Mitsuko Floral a bit later (due to significant delays with a different florist that he ultimately cancelled on), but was still able to pick up at the agreed-upon time on 2/13. Despite the chaos that florists everywhere were experiencing during Valentine's Day weekend, we were graced with a stress-free and seamless experience with Mitsuko Floral.

Great place if you're looking for hard to find parts…read more Just the kitchen cabinet replacement hardware I was looking for

Best source for top quality cabinet hardware and design products. Super customer service and will…read morecall center. Nothing better than Hafele!

Stopped in to pick up some food for Valentine's Day. Things seem to have gotten more expensive…read morerecently Period ended up buying a couple packages of roll to make some roast beef sandwiches. One thing I did make note of as you see in the pictures the price per ounce tags are not correct if what I saw on the shelf is to be used as an example when it comes to the chocolate candy. waited in a little bit of a line but then they opened up a new line.

Prepped for a house party and decided to use chaffing dishes on a last minute…read more The issue was I ran out of chaffing fuel! Food4Less was my go-to for that and wasted so much time looking for it just to learn they no longer carry it. I could have gone to Sam's (not too far from Food4Less) but it's the weekend and it's safe to assume that place is gonna be mad crowded. On my way to pick up ordered food to serve for the party, here pops out Smart & Final, and I thought... "has this place been here this whole time?" It's one of those places I never saw until the need came up! And so glad for the discovery! It was on the way home. Found the fuel cans quickly and was out just as fast. And they were reasonably priced! Staff were friendly as well. Now in my radar!