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    Lowe's Home Improvement

    1.8 (88 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Hillary V.

    Poor customer service (Veronica) wanted some help with a ceiling fan. I asked the cashier for help on the ceiling fan aisles. She called for help on the electrical aisle. No one came. Saw a person in the aisle. Veronica asked her if she could help me in the ceiling fan aisle. Then she chewed me out for the for the associate, not calling correctly and putting in the correct aisle when they called for help. Excuse me I just wanted some help. How was any of this My fault? Then she snaps at me WHAT DO YOU WANT?

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    6 months ago

    Always had what I needed and the service I received was very good. Never had a bad experience.

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    7 days ago

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    21 days ago

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    9 months ago

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    2 months ago

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    They sell the item without the trap on but when i return they asked the return item should have the trap on it.

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    5:15pm 2 registers open. This is crazy. I'm a contractor with appointments. No self service open. Right now 15 people in line.

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    5 years ago

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    2 years ago

    horrible experience every time I go. poorly run and dirty / unclean store. will NEVER go back again

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    4 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    He then called "Steve" from the Pro Desk over and they collaborated together for almost 1/2 hour to resolve my issue.

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    Madden's Ace Hardware - The B&B Lump Charcoal comes highly recommended

    Madden's Ace Hardware

    (21 reviews)

    $

    I came here to pick up some lump charcoal for my new Akorn Jr. Kamado Grill - it's Saturday and…read morethis place is practically standing room only and everywhere I look there is member of the staff either helping someone or greeting any that walks through the doors. I must have gotten a good morning welcome to Ace a dozen times. The grill accessories are front and center about thirty feet from the entrance and the is an impressive variety of grilling supplies - I'm a man so of course I had to do some window shopping even though the lump charcoal was neatly stacked directly in front of me, what could of been a two minute visit turned into twenty. I had several people recommend B & B Texas Style Oak Lump Charcoal over time so after looking online and seeing that it was in stock here I decided to make a trip to grab a twenty pound bag since it is the closes Ace Hardware to my home. Like others have stated the store seems a bit disorganized but with all the help on the floor I doubt it would be difficult to locate anything they stock. So why only 4-stars, well the checkout process although extremely friendly and staffed by two cashiers was extremely slow - I think I was 6-8 people back when I lined up and it took quite sometime to pay for the one item and get on my way. This way my first time stopping in but definitely won't be my last - this place is filled with almost anything hardware you can imagine. The jingle "Ace is the place with the helpful hardware folks" is totally accurate and applies he...

    much more friendly atmosphere than the big box stores. Prices are good too. I always buy my paint…read morefrom them.

    Lowe's Home Improvement - hardware - Updated May 2026

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