Bought a washer/dryer combo and always extended warranty plan. When it came time to use warranty…read moreit only took 2 months to finally get done.

Large selection of appliances that are marked down, but is also back with warranty great service…read moreafter the sale. Don't forget about their furniture store up in Rogers too.

The store manager is a poor ass excuse for a human being. I called to pay my balance in full and…read morethis guy refuses and wanted the next months payment as well 2 weeks before I even was due. Yet I was told the day before what I was suppose to pay to be caught up. So I called to pay it and he said no he wants a month in advance or he wants the product back Constantly interrupted me and when he got snappy, I got snappy and rightfully so. I don't know if this is some sleazy way to curve his monthly numbers to make them look better or what it is but it's a SCAM. He had been trying to take out TWO monthly payments all this last month before my second month was due. Sounds suuuuper sketchy. When I gave my father the money to go down and make the payment while I was at work, he treated my father with cancer with complete disrespect. Saying he refused to take that money unless there was a month upfront and cursed at my father and saying "He can do whatever he wants" Saying I hadn't paid since November or been talked to since November. One: I paid December's payment over the phone so how is that even possible? Two: They've been calling the wrong number this whole time. The lady at the desk which I believe her name was Christina, claimed he had no access to my account although already called her 10 minutes prior to all of this that I was allowing him access. All of a sudden he doesn't have access just cause you want a month up front? The lady had jumped in this conversation when she had no right to. The store manager had to tell her to stay out of it. Went ahead and paid all to get caught up just because I only owe a few months left. I would give this place ZERO stars but the gentleman the day before was helpful and kind. Maybe he should get promoted.. There is a reason for the neosho rent a center that shutdown, it was cause scumbags like this guy running the place. This place needs HEAVILY investigated since this Store Manager is in charge.

Needed a oven heater element, called and had in stock…read more John put on the side for me and was ready when I walked in the door. Quality part & excellent service. Nice to recive a smile and sincere, " Thank you ".

Excellent customer service cares about the customer, convenient location, knowledgeable peopleread more

I purchased a washer and dryer set from Appliance Warehouse for $1000. We are a…read morepaycheck-to-paycheck family and were looking to save money. Buyer Beware. Only a 30-day warranty, no refunds, no exchanges unless you let them work on it first---and they don't make house calls. The dryer melted wiring causing a fire hazard and the washer never did work properly but became completely unusable after 3 loads. The washer start button was unresponsive at times or blinked incessantly to where the only way to stop it was to unplug it. During the 3rd or 4th load, the process stopped after the rinse cycle and drained without spinning. I had to wring out every piece by hand and take the loads to the laundromat to do drying. Now I am in a worse spot than before I went to Appliance Warehouse because I paid for a terrible product that he won't come fix and I have no way to get to him to fix, and I paid for the haul off for my old washer that still had life left. Clearly David is not a good repairman who stands by his work. I called a real repairman out and he determined the repairs would cost more than $550! That plus the $100 service fee and I could have had a brand-new smart washer and dryer set.

David and his team have gone beyond the expected to provide quality appliances for years. Over…read morethe years I have bought multiple sets of washers, driers and refrigerator. They are always honest , helpful and fair. I've recommended Appliance Warehouse to many friends and family and am confident they will be taken care of. - Hal Henson (Farmington,AR)

I brought a vacuum in here because I couldn't find a belt that would work on it. The guy looked it…read moreup and said he had 1. After waiting a few minutes he was kind enough to help me put this belt back on. Very great customer service with people who know what there doing. Great parking with service with a smile.

From the owner: Specializing in: - Home Decor…read more- Mattresses - Vacuum Cleaners-Repair & Service - Vacuum Cleaners-Household-Dealers - Gift Shops - Small Appliance Repair - Small Appliances - Furniture Stores

I'd give it zero stars if I could. The woman said two weeks and it will be delivered. After the two…read moreweeks was up no stove. Called and the lady said oh its going to be another week. Irritated but okay fine whatever we misunderstood. No big deal. After that week no stove. Called again and the lady said now it'll be on the 18th (today's the 4th when it was supposed to be delivered and the receipt says the delivery date is May 4, 2026) Terrible place to buy from, the workers don't know a single freaking thing. You'll pay for a stove and even though you need it because the old one isn't working you won't get one because they keep adding more time and it never gets delivered and they won't give you a refund so we can go somewhere else.

We do not recommend purchasing any appliances from this place. We bought a Subzero freezer and…read morethere were a few miner hiccup's along the way but once sorted out (So we thought) we paid $10,999. and change and were pretty excited. But a few days later the woman that sold it calls and tell me that the freezer if extremely heavy and that I needed to buy an installation kit and install it myself. NO! I have C.O.P.D and that's NOT gonna happen and I tell her she charge me $50.00 so I'm expecting it delivered and installed. She says they don't have anyone but will check and call me back. After a while she calls back and admits she screwed up only charging me $50.00 and at that point and interrupt her and tell her I called Subzero and spoke to a Sandra and she explained that NO WAY can ANY consumer install one of those and that it has to be a FCI (Factory Certified Installed) and the freezer comes with the installation kit. This is when she says that the install price is actually $350.00 but after speaking to her boss that that were "Doing us a favor" and only going to charge us an additional $200.00? WOW! Also there's no way we're getting our brand new freezer without paying so we did. In the world of business when a company screws up they take care of the customer but not Metro. They not only have no Subzero training but no Customer Service training as well. But that's not all folks, when the 3 guys arrived, only one has experience with these and after punching a few holes in our garage floor he realizes he brought the wrong anchors so he has to drive to Joplin to buy more which takes over a half hour. But then it get worst, the woman that sold us the freezer said it comes with stainless steel side panels. NO IT DOES NOT! So I call Subzero and find out they are $870.00 each plus $350.00 to install. OMG! We didn't even bother calling them. If they're gonna stiff us for the install mistake they for sure would even think of taking care of the panels so not we have our dream freezer but no side panels and girlfriends heart broken.