Dr Hale is a very caring and thorough eye doctor! Professional and knowledgeable for all your…read morevision needs! I highly recommend her office! Whether you are calling to make an appointment or ask a question, her office assistant is always happy to help as well! Family friendly office, great for all ages!

OMG. AVOID AT ALL COSTS! I saw some decent reviews and made…read morean appointment to update my eyeglass prescription. I picked out frames and had the glasses made at EyeMart in Joplin. After the glasses were made, they were completely UNusable because the prescription by Lacy Hale was disturbingly WRONG. When I returned the glasses to EyeMart, even the sales crew knew the prescription was off and couldn't be correct when they compared it to my old prescription (which Ms Hale was given at my appointment.) I had to make a new appt with a different Optometrist ($100) and have my glasses re-made. This cost me TIME and MONEY. The new prescription from a different optometrist is fine. I was upset and asked Hale Vision to refund my appointment cost ($40). Her receptionist refused and was RUDE on her behalf. I wrote a letter explaining my dissatisfaction and mailed it to her office. I received no reply. I was then billed $118 for "remaining charges" as Hale does not accept my insurance. Last week, I took my insurance claim form to Hale Vision on Thursday to submit it myself. I was the only customer in the office. The receptionist told me I would need to return on Monday, 4 days later. "It was a lot of paperwork." Literally, it is filling out the prescription and signing the form. I called Monday to pick it up. The first 2 phone calls were not answered at all. I left a message with my phone number. My call was never returned. I reached the receptionist on a 3rd call late in the afternoon. The claim form is not signed. "I think she took it home with her." "She is not in the office today, she had an emergency." I was told to check again tomorrow. Based on my experience Ms. Hale is not prepared to run a practice alone. She needs supervision. My prescription was wildly INCORRECT. She and her receptionist have been unprofessional in dealing with me. I believe she is intentionally delaying her signature on my claim form because I justifiably complained. Once I receive the insurance claim form, I will immediately pay the bill I just received; not before. GO ELSEWHERE!

Great doctors, horrible customer service. If you need to speak to someone, good luck! You can leave…read moremultiple messages with any department and will not receive a call back.

Very rude counter help. Takes forever to get your glasses and that is IF they call you to tell you…read morethey are in. Very expensive frames and lenses.

Dr. Lazenby is very personable,thorough and takes the time to answer questions.. his staff were…read moreextremely knowledgeable and helpful when it came to insurance. I really like that they didn't follow me around and try to sell me something I don't want, they let me take my time finding the right frames!

I was a new patient to this practice yesterday. I have been wearing glasses for 36 years now…read more Never in all these years have I had the experience that I did at the Lazenby practice. I didn't have a wait which is always awesome when you are needing to return to work. Dr. Lazenby was very very educational and pleasant. The office staff, every single one of them were enjoyable, professional, helpful and a joy to work with. From my nurse Shannon who pleasantly walked me through the entire screening process to the front desk staff, Amber and Victoria who quickly and efficiently checked me in and out to Andrea who help me pick my glasses. Andrea is a gem!. So for the first time in all these 36 years I learned something that has NEVER been spoken to me in my process of choosing my new frames. Apparently, there are 2 digit numbers that tell you the size or width of the frames. This is huge!. When Victoria directed me to the frames she mentioned this to me and told me what she felt my range probably was. Mind blowing!. So Andrea comes along and gave me a truly honest opinion on my choices and spent over half an hour with me making sure I picked the right width and bridge size and an appropriate lens size!. She let me know when something would not fit me properly and if the pick just didn't look good on my face. I have NEVER enjoyed the selection process of my frames and it was frustrating in the previous selection process. In the past I was just directed to the women's frames. I would pick a pair, usually not sold on them but tired of trying to find something I liked (difficult too when your vision is impaired). Then the final measuring process took place and order. Then 10 days later pick up a pair of glasses that would not even stay on my face because they were too wide, too big. I always assumed you picked a frame and the measuring process was to have the framed made to fit. Not the case at all. I was having fun and Andrea was the icing on a fabulous cake!!!! HIghly highly recommend.

We love Coleman vision! Our boys see Dr. Jeff, he is great with kids and very thorough. He…read morerecommended vision therapy for some issues they were having. We starting seeing Mrs. Julie for therapy. She is amazing with kids and very patient. My boys loved her and all her fun games! She helped my boys increase their reading levels, improve their handwriting and coloring, their coordination and balance improved and focus/attention.

This is the place to go for eyecare. Dr. Coleman is the very best in this area. All staff is…read morehelpful and friendly. I wouldn't go any other place than here.

The staff is very friendly and helpful! Have been a patient for many years and and have always had…read morea good experience. I highly recommend Carthage Vision Clinic!

During my first visit to the clinic, Dr. Baugh-Bruner diagnosed me with a detached retina. Dr…read more Baugh-Bruner and the entire staff went far beyond what was expected in ensuring my condition was fully treated. They not only made arrangements for emergency treatment but also arranged for transportation to a specialist in Springfield. I can't say enough good about the professionalism and care I received at Carthage Vision Clinic. If I could give more than 5 stars I would!

I have been a client at 1st Choice Healthcare for at least five years now and have always been very…read moresatisfied with the level of care and service I receive. I have rented wheelchairs there and bought wrist braces and a cane, all were quality products at a great price. I recommended them to an elderly relative when it was time for him to buy a new wheelchair and he was just as happy with the service. He is difficult to work with, and the ladies took great care of him. We will keep going to 1st Choice Healthcare for any future needs.

Everyone in the store was extremely helpful, but the guy that kind-of specialized in watch battery…read morereplacements was fast and knowledgeable, and just the most helpful. After troubleshooting and determining the exact watch battery needed, he set my mom's watch, including the day and the date options, and all with kindness and a smile for a 91-year-old person that needed a little bit of help. Great experience.

I came to Battery Outfitters 02/04 after getting off work in order to help a friend get a new…read morebattery for her flip phone. Having had recent surgery she could not take care of it herself and I of course knew nothing about her phone. I presented the phone to the counter employee who promptly opened the back of it, identified what battery they had that would work, and put it in the phone. He activated the phone to be certain that it worked and I was on my way in a very short time to return the phone to my friend. How nice to find such helpful people to take care of such issues!

Great customer service. Montana was very helpful and made sure that I was taken care of in a timely…read moremanner.

ABSOLUTELY TERRIBLE PHONE SYSTEM! (Even pharmacist agreed, when I mentioned I was going to leave 1…read morerating on store due to phone system.) When you call you get recording with BAD OPTIONS. When you leave message for call back their mechanical phone system IMMEDIATELY CALLS BACK WITH NO LIVE PERSON, ONLY SAME RECORDING WHEN CUSTOMER ORIGINALLY CALLS, REQUIRING NEW MESSAGE TO TALK TO LIVE PERSON. THAT HAPPENED TWICE. When store actually did call back man was very rude, though he fully agreed with above statement, then clearly not listening to customer's inquiry, questions. Really miss when this CVS had a professional pharmacist, days of Ruby & Laura as pharmacists. Heck, this pharmacy's days and hours even cut back, along with professionalism, why most all I have through CVS now goes mail order instead.