Just bought a house, been coming here a lot lately. We order online and pickup in store often. Black Friday we purchased 1 fridge and a stove and then about a half hour later went ahead and bought another refrigerator. The second order placed had 0 issues. First one got all messed up because of their app. We called our CC company to see what was up. They assured us it was their end. Corporate customer service for Lowe's was ZERO help. And I mean ZERO help. Some of the worst customer service we've ever received. They told us to go to the store and they'll figure it out. So we went and everyone who got involved with this was baffled by how messed up this order was. It took SIX people to make this right. I wish I remembered their names but I didn't. It was a night shift who very clearly worked well together. We were there about 30 minutes but the entire time they were actively trying to help us. Which in the end, they did. Had to sell us a gift card for what we paid for fridge and stove since it was a special PO they couldn't just void it out and start over. Anyways, we left happy. I told them I'd leave a review. Brian packed my stuff, did great. Will be back. read more

Unbelievable. Customer service doesn't know how to answer a phone call or find an employee. Leaves you hanging endlessly while telling you nonsense. Tried to buy a kitchen here. Two plus weeks later, am no farther than when I started. Sad. The guy at the paint counter seems nice. That's the best thing you can say about this location. No one seems interested in selling anything. read more

Went in looking for plumbers tape. Unfortunately. The app had the wrong location. I had to ask a employee to help me find it. I would've gave the store five stars if the location on the app matched. Employees were nice and helpful. read more

The Store took an order for same day delivery. They didn't deliver and gave the lame excuse of it was a Sunday. The app said the same day, order before 2 pm, we did, and they didn't deliver stuff. we NEEDED FOR GOME REPAIR ON A NEW HOW FOR US THAT IS 100 YEARS OLD! This is bad business and a fraud, since we paid for the same day, not next day delivery. read more

I'm leaving a review for Jay Thomas. My husband and I went to Lowes in Lisbon ct. To purchase paint. No one was at the counter at the paint department. So we waited for a few minutes and a sales specialist finially came and we were met with Jay Thomas. He was so pleasant and mentioned that this was not his department but that he would help us with the paint. He was knowledgeable and patient and knew exactly what we needed for our project. We can't say enough about how nice he was. Very helpful Thankyou Jay. We also thanked him for his years of service in the Coast Guard corpsman. Thankyou sir. Sincerely John and Catherine Crawford. read more

Buyer beware! Got scammed on an expensive dewalt product. Opened sealed box and it wasn't event the right product. Furiously upset right now. Loss in travel and time and ultimately the job. read more

Do not buy Figidare products sold by Lowe's. We purchased an air conditioner in 2014 which died in 2016. We purchased a replacement on 05/26/2016 with a 3 year extended warranty. The unit was working in 2018 when it was installed on 06/26/2019 the board was dead. A call to Lowes was placed and we were told we were out of the warranty time frame and there was nothing they could do. We called Frigidaire and they sent someone out who told us the board is not covered by the 5 yr warranty and it would cost and additional $200+ to fix it. Do yourself a favor, do not purchase Frigidaire products from Lowes. Do your research there are hundreds of negative reviews and Lowes is unwilling to help their consumers. read more

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EAST COAST FLOORING is a subcontractor for LOWES flooring installations. A one year old vinyl flooring installation FAILED due to lifting underlayment plywood.... twice. They will not honor what they call an expired warranty even though the recurring issue has been ongoing. LOWES AND EAST COAST FLOORING services are NOT RECOMMENDED by this licensed home improvement contractor !!!! read more

This is just like other Lowe's, big and easier to find help than Home Depot. This location isn't crowded at all. read more

Lowe's Home Improvement - Hardware Stores Near Me - Lisbon, Connecticut

As of May 2017. National home improvement retailer Lowe's has expanded its everyday military discount program to include all honorably discharged veterans, as of May. The chain also has expanded the 10 percent discount to Lowe's online shopping, which will include free parcel shipping. It will provide for faster checkout and add the ability to use the discount at self-checkout in stores, said Lowe's spokeswoman Karen Cobb. But the procedure for getting the discount has changed: Active-duty service members, retirees and veterans must must sign up online for the Lowe's personal shopping card to qualify for the discount. This is not a credit card. Spouses and dependent children up to age 18 can also get the discount, although the online signup process doesn't include an option for "spouses" or "children." Military Times National Military Appreciation Month discount update: Hooters, lawn care services for families of deployed troops and more "The discount is linked to a MyLowes account, which can be shared by a household," said Megan Lewis, a Lowe's spokeswoman. "Once the service member signs up for the discount program, it will be linked to a MyLowes card that can also be used by their spouse." Lowe's has offered discounts to military members and veterans for more than a decade. Previously, the 10 percent discount at Lowe's was available every day to active-duty service members, retired military and other veterans receiving VA benefits who showed their identification. For other honorably discharged veterans, the discount was limited to three days - Memorial Day, July 4 and Veterans Day. "The verification process is designed to be a simplified one-time signup," Lewis said. "Military and veteran customers can simply present their MyLowes card at checkout rather than show military credentials each time." read more

I purchased two items online from Lowe's totaling $700 because they had to ship them separately they then charged my account individually for the two items even though they had already taken the $700 from my account after calling them I was told they were releasing the $700 back to my account and charging separately for my items the problem with this is that it takes Lowe's up to 15 days to return your money to your account they remove money from your account instantly then hold it for 15 days I canceled my order with Lowe's it's been over a week I purchase $700 of items from Lowe's and Lowe's currently has $1100 of my money for over one week and I'm still waiting for it to go back in my account how is that not theft I would not recommend the store to anyone. read more

This week we had a stove replaced in our home. I must give a bit of background information; we rent, both were at work & so our landlord had to go over to allow the people in to exchange stoves. Well, we all dropped the ball because we forgot that all of our pots and pans were in the warmer drawer. How the guys lifting it didn't hear, check or notice pans in the bottom is beyond me but that's irrelevant. I called an hour after realizing it, imitation a gentlemen named Dennis took my claim and worked on his end to figure out which truck it was on. Being at work when he left the message I wasn't able to call til the following morning when I reached Shelley. I explained the situation and she went right to work just as Dennis had. Shelley ensured me the pans were found and I could come retrieve them. We tried to figure out if there was a shipment coming to my area anytime soon but with none available she insisted on driving it to us herself!!! I was besides myself and ensured her it wasn't necessary but she insisted and she DID! This is the type of customer service that is next level and hardly gets recognized. Shelley if you see this, THANK YOU AGAIN SO MUCH! You're an absolutely genuine and good heart person. It sooooo much appreciated!!! read more

Lowe's Home Improvement - Outstanding customer service! - Hardware Stores Near Me - Lisbon, Connecticut

After gathering $400 worth of various materials for today's job cabinetry doorhandles hinges etc. no one at pro desk available to ring us out had to leave everything and go to the competitor across the street great job Lowes read more

Lowe's is not friendly to veterans I am an 8 year veteran but I cannot get the veterans discount. I even paid the State of Connecticut $30.00 to obtain a designation of a veteran,but Lowes will not honor the designation as a veteran read more

Went here looking for countertops and back splash, women behind their little desks couldn't be bothered. Couldn't be bothered to come look at the countertop on display that I was interested in told oh it might have to be special ordered or discontinued...how the hell did she know she never got out of her chair. We left their loss. No decent sale for that department. Lazy and paycheck unworthy read more

I shop there all the time since they opened. I've received great help and advice in just about every department, but especially plumbing, tools and paint. Remodeled my kitchen a few years back and they installed a beautiful quartz countertop- good price, great job. Employees are friendly and Customer Service is great. I do a lot of my own home repair and remodeling and this is my first stop. I know this sounds cheery, but there it is. I am a fan. read more