The people were very helpful and they have always had what we needed.and they help you find the…read morethings you need.very helpful.i have ace reward and they used that.big discount.great place.

It's easy to find a Home Depot, Lowe's, and even WalMart near buy for your hardware needs these…read moredays. Finding service at these places like the kind you get at Smith's ACE is impossible. You'll get this service with a smile as soon as you walk in the door. I'll drive right past the big box stores to get to Smith's. Smith's is a LaFollette Gem and one you should be going to for your hardware needs.

Harbor Freight is my go to place to find that tool, hardware item, or just about anything for a…read moretask or job when I need it in a hurry. If you are a scrupulous shopper you can catch some pretty good deals on power tools or other items that are well below the cost of a big box store or even Amazon. Today my need and find was to get some steel wool. Needed to clog some holes on my front porch in hopes of keeping birds away this summer. They had it and it was only $2.50. $3-$4 cheaper than every other brick and mortar store. You will usually have to wait in a line at checkout. But, it moves pretty quick. Most of the items are "off brand" items that they carry. But, the quality of everything I have bought from them is very high. They sell extended warranties with almost everything you buy. And their return policy is solid. Save your paper receipt or they will text/email you a copy as well. Coupons change out almost weekly and there are some good deals. You just have to watch for them. I'd recommend this business.

I UNDERSTAND that this store is geared for men who generally speaking, don't have a need most of…read morethe time, to use the bathroom and even if they did, they are USED to a men's bathroom elsewhere so I'm sure, like the employees' women's room, the crud in the bathroom on the makeshift slide lock and everywhere else only proves that NO ONE goes in and cleans it. The crud on the walls and elsewhere would indicate that the city health department had better wear gloves when they go in there or possibly to inspect it when I'm through with this review. I'm a middle-aged woman who went to pick up her hubby's (first and last time) desired tool. No help from anyone around, though the cashier directed me to the aisle I needed. With all the different types of tools, I stood there like a newborn wondering which one I needed. Then of ALL things, nature called. It was NOT something I had planned on, but due to all the looking around, it just happened that I had to use (ohmygod) the women's room. Which I'm not keen on using ANY public washroom, but nature isn't fair at times. I found the Women's bathroom and there was an OUT OF ORDER sign on it. Not good...I made sure I had vinyl gloves on and I approached the Men's room. That TOO was out of order. Say, what? I tried both doors, locked. With no sales crew on floor (both were in the stockroom area not doing much of anything), I walked back to the front of the store diagonally from where the public restrooms were and the male cashier told me HE was the manager which I found out from the girl employees that he indeed was NOT the manager. So, Jose LIED to me saying he was the Manager and furthermore instructed me to go to the grocery store that was a considerable distance from the store which I KNEW BEING AN ADULT I WOULD NOT MAKE IT IN TIME. BEING A HIKER AND HAD THERE BEEN NO CAMERAS AND SOME WOODS AVAILABLE TO MY USE, I DEFINITELY WOULD HAVE GONE THAT ROUTE. I can only surmise how filthy either the public Women's or Men's rest rooms were; thankfully, I didn't have to be shocked in addition to the mistreatment I incurrred. Most importantly, he REFUSED in front of customers that I COULD NOT USE THE EMPLOYEES' BATHROOM. AND I TOLD HIM I COULD NOT MAKE IT TO THE grocery store to use their facilities AND WITH THAT I TURNED AROUND AND WENT AND FOUND THE EMPLOYEES' BATHROOM. In this day and age, there is NO excuse to deny a customer of 12 years' the use of a facility that I've never needed to use in the past. If you have low lives that trash your bathroom, then you can do what gas stations do in such areas, you provide a key and monitor who uses the bathroom which keeps these incidents non-existent. YOU DO NOT, I REPEAT DO NOT DENY A CUSTOMER USE OF A FACILITY IN TIME OF EMERGENCY, BOTTOM LINE. I've contacted Harbor Freight headquarters and gave them this same information along with the key points. 1) Jose is a LIAR. 2) Cheyenne was nice enough to give me the 800# but the cashier's name but not the REAL manager of the store. 3) Can't disclose the bathrooms which I surmise may be cleaner than the crud of dirt in the employees' bathroom--obviously the health department doesn't go in there to inspect if it's their requirement--and if it isn't, it should be. I would say a men's truck stop bathroom was cleaner than the Women's Employee bathroom, but I feel very sorry for the women employees as I'm sure the crud on the walls, the door--even if they aren't the best of domestic cleaners HAS to be better. I'd be depressed if I worked there and had to use the employee bathroom which was devoid of paper towels but luckily had toilet paper.

Hmmmm at the time of this writing, this Home Depot only has two and a half stars. But as you can…read moresee, I gave it 5 stars. Why is that? What prompted me to double the stars on my review? Well, read on and let me explain. My daughter and son-in-law were in the market for some railroad ties. They needed 10 to complete a project. I knew that they would have to make a number of trips with their vehicle to transport, so I offered to help with my vehicle, my Subaru Outback vehicle. I know, I know, lol, but let me continue. I asked the son-in-law, uh, how long are these railroad ties? Eight feet, he replied. How long?! 8 feet. Hmmm, do you have a tape measure? Yep, here you go. Well, my Outback measures just shy of six feet. The ties will have to stick out the back. I know, the "ties" as in plural. LoL, oh, it gets better. It seems that the local Home Depot in West Knoxville, was fresh out of railroad ties. But, Oak Ridge was flush with them. We'll just drive out there. So off we went, my daughter and I, in my Outback with an almost 6 foot cargo length, and my son-in-law in his Toyota Sienna van. Oh, did I forget to mention the van? The family van that transports 4 kids as well as the parents? LoL.... but wait, there's more. Oak Ridge isn't as close as I thought. About halfway there I asked my daughter if we had crossed the border into Kentucky! That got a chuckle out of her. Eventually we arrived at our destination, and into the vast warehouse we ventured. After perusing for awhile and not finding what we were looking for, we found a worker and he told us "you'll find the ties wayyy out on the edge of the property ". Why weren't they inside, we thought. We soon found out. Off we trekked to the edge of nowhere. Wayyyy out yonder to the farthest edge of the property. Well beyond where any sensible patron would park, or even think to hike. Binoculars would have helped us find these ties. These eight foot ties. Yes, these eight foot sticky ties. These eight foot, sticky, smelly, railroad ties. Boy did these things stink! No wonder they were stored on the south 40 acres. It didn't help that the days temperature prior to our visit reached triple digits. The stickiness and smell were in full bloom that early evening. So here here we were, thinking that we were going to transport these 8 foot, sticky, smelly railroad ties in our pristinely clean, fresh off the conveyor of Zips carwash vehicles, one of which an essential family vehicle, down the road to West Knoxville. Oh, another small detail that I forgot to add, each one of these suckers weighed 250 pounds! Some detail, huh? SMH...I was completely and absolutely oblivious as what to expect. Ha!!! All I wanted to do was help. LoL. So now what. It turns out that you can rent a flatbed and they'll load it. God only knows how it'll get unloaded! I guess, fortunately for me, my help is needed elsewhere. I'll have to leave this task to the son-in-law and his dad. They're troopers. They'll make it happen. I hope my daughter takes a video. All I wanted to do was help. Instead I learned a lesson, we all learned a lesson.... The ties that bind, are better left behind. There will be an addendum to this story. One that I'm sure Home Depot will be a major contributor to. Until then, they get my 5 stars, if only because they helped make for a fun story. Quick Tip: Lofty goals aren't that easy to reach. Especially when you're dealing with railroad ties. Eight foot, sticky, smelly, heavy, too big for passenger vehicle, railroad ties. I guess we should have been clued in if we had considered that these things have to be strong enough to carry the weight of 400,000 POUND LOCOMOTIVES!!! LOL, LOL!!! Believe me. We're not dumb. We were just too ambitious to the point of being clueless. I love my family.

KUDOS to James for providing supreme quality customer service! The selection and value for the…read moreChristmas tree for $24.96 was awesome. There is also military discount applied as well as Veteran's parking. The tree was a great value. For the price. I highly recommend all to come and visit to support this local business!

Can we please do better than this in the men's bathroom the store just looked so disorganized not…read moresure what has happened

We don't have RK's in Connecticut but while visiting family in Tennessee I was in need of a few…read morethings that I had forgotten to pack. RK has it all! I could have spent a few hours there looking at tools, fishing and camping gear, work boots and overalls. Prices were fair and sale prices were great. Kindly help, too.

What a fun place! Way different than your average Ace. Not just tools! They even have clothing and…read moresouvenirs. I saw some really cool porch geese that I will for sure be back one day for...they all had cute little outfits. Also the floors had that satisfying Mast General Store creak to them haha. Great spot if you're visiting Bryson City.

Very interesting store with a lot of variety. You'll probably say, "Hey, I could use that" about…read more20 times or so while you're there.

Just love the home town hospitality and expertise. We get great support when we need to know code…read moreand solutions to bring our home up to and stay in code compliance. Selection is excellent no matter what you're looking for! Come on in for the friendly service and stay for the great selection and advice.

Never been to a harbor freight store before. Decided to go in today to look for a large magnet . I…read moreasked the one guy for help and he rolled his eyes . Terrible customer service. Will never go back

This is your typical Harbor freight store. They have the same items in all the stores but this…read morelocation offers something a little more. It's called customer service which is sometimes hard to find at a lot of places. The multiple times I've shopped at this location I've never had any trouble finding someone to answer questions about a product for help finding a product. The store is clean and in the shopping center that has ample parking. I purchase an item here and needed to exchange it for one that worked and there were no issues with completing this task. This is wine of the better HF I've been to.