The people were very helpful and they have always had what we needed.and they help you find the…read morethings you need.very helpful.i have ace reward and they used that.big discount.great place.

It's easy to find a Home Depot, Lowe's, and even WalMart near buy for your hardware needs these…read moredays. Finding service at these places like the kind you get at Smith's ACE is impossible. You'll get this service with a smile as soon as you walk in the door. I'll drive right past the big box stores to get to Smith's. Smith's is a LaFollette Gem and one you should be going to for your hardware needs.

Harbor Freight is my go to place to find that tool, hardware item, or just about anything for a…read moretask or job when I need it in a hurry. If you are a scrupulous shopper you can catch some pretty good deals on power tools or other items that are well below the cost of a big box store or even Amazon. Today my need and find was to get some steel wool. Needed to clog some holes on my front porch in hopes of keeping birds away this summer. They had it and it was only $2.50. $3-$4 cheaper than every other brick and mortar store. You will usually have to wait in a line at checkout. But, it moves pretty quick. Most of the items are "off brand" items that they carry. But, the quality of everything I have bought from them is very high. They sell extended warranties with almost everything you buy. And their return policy is solid. Save your paper receipt or they will text/email you a copy as well. Coupons change out almost weekly and there are some good deals. You just have to watch for them. I'd recommend this business.

I UNDERSTAND that this store is geared for men who generally speaking, don't have a need most of…read morethe time, to use the bathroom and even if they did, they are USED to a men's bathroom elsewhere so I'm sure, like the employees' women's room, the crud in the bathroom on the makeshift slide lock and everywhere else only proves that NO ONE goes in and cleans it. The crud on the walls and elsewhere would indicate that the city health department had better wear gloves when they go in there or possibly to inspect it when I'm through with this review. I'm a middle-aged woman who went to pick up her hubby's (first and last time) desired tool. No help from anyone around, though the cashier directed me to the aisle I needed. With all the different types of tools, I stood there like a newborn wondering which one I needed. Then of ALL things, nature called. It was NOT something I had planned on, but due to all the looking around, it just happened that I had to use (ohmygod) the women's room. Which I'm not keen on using ANY public washroom, but nature isn't fair at times. I found the Women's bathroom and there was an OUT OF ORDER sign on it. Not good...I made sure I had vinyl gloves on and I approached the Men's room. That TOO was out of order. Say, what? I tried both doors, locked. With no sales crew on floor (both were in the stockroom area not doing much of anything), I walked back to the front of the store diagonally from where the public restrooms were and the male cashier told me HE was the manager which I found out from the girl employees that he indeed was NOT the manager. So, Jose LIED to me saying he was the Manager and furthermore instructed me to go to the grocery store that was a considerable distance from the store which I KNEW BEING AN ADULT I WOULD NOT MAKE IT IN TIME. BEING A HIKER AND HAD THERE BEEN NO CAMERAS AND SOME WOODS AVAILABLE TO MY USE, I DEFINITELY WOULD HAVE GONE THAT ROUTE. I can only surmise how filthy either the public Women's or Men's rest rooms were; thankfully, I didn't have to be shocked in addition to the mistreatment I incurrred. Most importantly, he REFUSED in front of customers that I COULD NOT USE THE EMPLOYEES' BATHROOM. AND I TOLD HIM I COULD NOT MAKE IT TO THE grocery store to use their facilities AND WITH THAT I TURNED AROUND AND WENT AND FOUND THE EMPLOYEES' BATHROOM. In this day and age, there is NO excuse to deny a customer of 12 years' the use of a facility that I've never needed to use in the past. If you have low lives that trash your bathroom, then you can do what gas stations do in such areas, you provide a key and monitor who uses the bathroom which keeps these incidents non-existent. YOU DO NOT, I REPEAT DO NOT DENY A CUSTOMER USE OF A FACILITY IN TIME OF EMERGENCY, BOTTOM LINE. I've contacted Harbor Freight headquarters and gave them this same information along with the key points. 1) Jose is a LIAR. 2) Cheyenne was nice enough to give me the 800# but the cashier's name but not the REAL manager of the store. 3) Can't disclose the bathrooms which I surmise may be cleaner than the crud of dirt in the employees' bathroom--obviously the health department doesn't go in there to inspect if it's their requirement--and if it isn't, it should be. I would say a men's truck stop bathroom was cleaner than the Women's Employee bathroom, but I feel very sorry for the women employees as I'm sure the crud on the walls, the door--even if they aren't the best of domestic cleaners HAS to be better. I'd be depressed if I worked there and had to use the employee bathroom which was devoid of paper towels but luckily had toilet paper.

KUDOS to James for providing supreme quality customer service! The selection and value for the…read moreChristmas tree for $24.96 was awesome. There is also military discount applied as well as Veteran's parking. The tree was a great value. For the price. I highly recommend all to come and visit to support this local business!

The helpful, knowledgeable and friendly staff is why I am an Oak Ridge HD customer for life…read more They answer questions, and make intelligent recommendations, AND always do what they promise. I drive 57 miles one way, to be their customer.

Can we please do better than this in the men's bathroom the store just looked so disorganized not…read moresure what has happened

Great store both in and out until you have to deal with checkout. 5:30 PM 4/8/26 walked in and…read morequickly realized there were like 20+ people in line waiting to check out. So I walked around the store for about 15 minutes... hoping to check out / buying 10 bags of mulch (pickup outside). Still a long line to checkout. I left.

Very interesting store with a lot of variety. You'll probably say, "Hey, I could use that" about…read more20 times or so while you're there.

Staff is very friendly, this is the one thing that hasn't changed. Much of Clampitt staff was…read morereplaced, I am not happy about that. The few remaining Clampitt staff jokes(?) about everyone being fired. Most of the reviews here do not appear to be about the Bryson location. If you only ever had an Elders, and didn't know Clampitt, maybe they seem OK?? I was quoted $8 for a #2 spruce 8' 2x4 yesterday at Elders Bryson, at Lowes $3.45. I don't expect Lowes prices, but that is ridiculous, Clampitt used to be about $5 for the same 2x4 months ago, and lumber prices have been stable since then. When I commented to the cashier "I miss Clampitt", she said "We hear that a lot". I prefer to shop local, and will continue for other things ... but for hardware/lumber, I'll now normally just drive to Sylva. Since being purchased from Clampitt, Elders has screwed up the inventory system, reduced what they carry (Isles are much wider due to less inventory). They also eliminated any vegetable plants in 6 packs, reduced the vegetable seed rack by replacing it with ... wait for it ... Elder's logo'ed hats and coffee mugs at an exorbitant price. I have never seen anyone picking up anything from that shelf.

Just love the home town hospitality and expertise. We get great support when we need to know code…read moreand solutions to bring our home up to and stay in code compliance. Selection is excellent no matter what you're looking for! Come on in for the friendly service and stay for the great selection and advice.

Never been to a harbor freight store before. Decided to go in today to look for a large magnet . I…read moreasked the one guy for help and he rolled his eyes . Terrible customer service. Will never go back

This is your typical Harbor freight store. They have the same items in all the stores but this…read morelocation offers something a little more. It's called customer service which is sometimes hard to find at a lot of places. The multiple times I've shopped at this location I've never had any trouble finding someone to answer questions about a product for help finding a product. The store is clean and in the shopping center that has ample parking. I purchase an item here and needed to exchange it for one that worked and there were no issues with completing this task. This is wine of the better HF I've been to.