Very helpful and the best nursery I've been to in a long time enjoyed the knowledgeable staff and…read morethe warranty for the purchases

I went in for a sun hat and two 8.97 azaleas I came out with a sun hat and 2 8.97 azaleas but the…read morestaff was very friendly and helpful it is just to hot this time of the year for me in there i will need to go back when they open in the morning or wait till closer to closing I saw so many things that caught my eye but those will have to wait till payday!! PLUS they have spring vegetables to go in the garden https://yelp.to/mWeYKZZInt

I thought that buying the green machine would automatically equate to great service thru the life…read moreof my tractor. I'm wishing I had read some of these reviews before my purchase. My 1025 has been in the shop for 6 weeks and I haven't received one phone call. Today I went in to get a status and the doors were closed and locked 5 minutes before closing time. I was able to speak to the manager and all he did was make excuses for his team that didn't even pass the common sense test. I look forward to engagement from the store manager or someone higher up on the food chain so we can do a deep dive on this experience before I write the next review. It's my hope that these processes can be improved for other customers and for the professional development of the staff. I'm tired of paying others to mow my lawn and not being able to work my property.

This may be the worst place of business in Johnson City. They have no idea what they are doing. To…read morestart they have the worst customer service. Some have no idea what they are talking about and others are extremely rude. The actual servicing is no better. Mower went in broken and came right back home broken... but rest assured I got the bill 3 months later and have no idea what they did to it! I call 3 times to finally get a very rude person call back just to tell me I owe the bill. So there's that! So if I could give 0 stars I would. Customer beware!

The terrarium in Johnson City is great. I'm not sure what I was expecting before visiting but…read moreafterward I was pleased. The staff are all helpful and friendly. The selection is pretty massive. From $3-$7 succulents to $30-$50 large plants and a wide variety of pottery and accessories. The price was reasonable. We grabbed a $35 planter with 3 $7 succulents and made a personalized terrarium for $35 total (Mother's Day special). Visit the Terrarium in Johnson City if you're looking for something different to do!

Great store with better lumber then the local competition. Very friendly and always ready to help.read more

I will never again order an online order at this location. I ordered 20 bags of topsoil to go. I…read moregot a text and email in the morning saying that my order was ready to go. I had pickup set for 2pm and when I got there they told me to drive around to the garden center. My order was not ready.. I wasn't in a rush so no biggie. The guy who got my order was an angry bird. It was about 25 minutes to get my order from start to finish. He wheeled over 10 bags on one cart, not saying a word to me. Im a disabled veteran with back issues and I guess he assumed I was going to load it up myself. When he came over with the 2nd cart he let out a loud sign of anger. He loaded up the first amount and I opened the doors to my back seats so he could load the rest in the backseat for me. He broke my rear dashcam and didn't say a word to me, so sorry no nothing. I forgot to put that part on my survey I got after the fact. He loaded up the back seta huffing and buffing. The kind of huffing and puffing as to say screw you, you should be doing this. People pay for pickup for different reasons. This is his JOB. if he doesn't like his job he should do something else. After he was done, he didn't close any doors, I said thank you and he didn't say a word to me. He wouldn't acknowledge me at any time during the transaction, just stormed off in a huffy. On the survey it asked if you wanted a store manager to contact you and I said yes, but no one ever contacted me.

From setting up the deliveries with Elizabeth and the drivers we had drop off our rock, we could…read morenot be more pleased. Thank you for the great service!

My first question was "do you deliver to Virginia?" And the answer was yes. I was aware of the…read moreastronomical delivery fee of just over $7 per mile. This made my fee $293. When the day of delivery happened I was given an invoice with an additional $100 permit fee for hauling in Virginia. This was never discussed. The permit through the dmv is only $20. Look for yourself on the DMV website. https://www.dmv.virginia.gov/businesses/hauling When I called them they cut it in half and I still had to pay $50. Very dishonest and shameful way to do business. Run folks, they're going to overcharge you for something somewhere.

I have found a new favorite florist, and will never go anywhere else again!…read more With less than a week's notice, and only an over-the-phone vague description (on my end), I requested, from CA, an arrangement that would knock my Mom's socks off for her 80th birthday, since I was not able to be there with her because of the pandemic. What arrived at her home not only met all of my needs, it went well above-and-beyond anything either she or I could ever have imagined! The irises alone were astounding - I never saw anything so large (see hand for comparison). I couldn't have asked for anything more, and I wished they would deliver out here across the country for my husband to treat me! Thanks so much for helping make me miss my Mom a little less when I couldn't be with her there in person!

Look no further because this place is THE best!!! . Perfect for any occasion! Can't wait to see…read moretheir valentines bouquets!

The Posy Shop made my mom the absolute most beautiful arrangement - and were so kind and helpful…read moretranslating my (very) loose ideas into a complete work of art! I literally just said my mom prefers larger arrangements, likes baskets and loves blue. The end arrangement is so beautiful!! The ladies there are true artists.

Update - I tried contacting them twice to follow up on my complaint, but they didn't bother to…read morerespond. The best thing about review sites is that customers of a business can share their experiences, good or bad, with the public. My experience was bad! I ordered what, on their web site, was described as a 12-rose arrangement for my new wife for our first Valentine's Day together. The picture on the site was beautiful. The description sounded very good. What was delivered was a wilted six-rose arrangement with a bunch of desiccated filler plants. It was a mess. I called to complain. After several minutes of discussion, they agreed the arrangement I received wasn't as pictured or described. I was offered a 50 percent credit of the arrangement cost on my next order. Since the delivered arrangement was not even marginally acceptable, it didn't meet the substitution policy on their website, and I planned on never ordering from them again, I declined and requested a refund. They declined. I asked for a 50 percent credit. They declined. I recommend that anyone ordering flowers try another store.