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Lowe's Home Improvement

1.6 (32 reviews)
ModerateHardware Stores

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Richard Ard specialist did an awesome job on showing us and helping us with our purchase. 10/10 Will recommend!

The shelves!
Holly R.

Yeah, I'm a chick....and yeah I own a power drill. So when I have home improvement needs this Lowe's has become my one stop shop for most things handy. Being that it's located less than 3 miles from my front door, it's super convenient when your vanity light bulbs go out in the middle of a beautification session. Even though they may not always have exactly what I'm looking for, they are never so crowded I have to wait around looking for someone to help me. I wasn't to pleased with their plant selections this year or the prices, but they have clearance tables and their return/exchange process is so easy when you need to use it. I recently stopped in for new 2" blinds for the living room after a 7lb. little schiesse decided to use the previous blinds for dental floss. The ones I needed were super easy to find and even though I got my measurements wrong and had to exchange them the same day, both times I was in and out of the store in under 10 minutes! I also snagged a great deal recently on shelving for the garage and got the shelves, brackets and bolts for under $60 (and if you're wondering...yep, I installed them myself)!

The lack of knowledge of the company policies and no type of help for processing LAR customers is just outrageous.
Monique O.

The lack of knowledge on company policy and unhelpful service from the management is just outrageous. I have been apart of the Lowe's LAR program and disappointed that they can't process my returned items( still in the condition i bought) and this is in a duration of 3 days without any sort of help and as a loyal customer of more than 10 years, they still ask me for my ID and basic information that they already have in files. I asked them to look at the cameras to review the items I had brought to return. They processed them returned them but I got no receipt and now my items are put back on the shelf and they cannot find any proof of what I returned. They assumed I was not telling the truth and made me feel that my words and receipts and proof of another employee wasn't enough. Now I sit here today and wait again for 2 or more hours for them to do what I told them day 1. Do not come here. Invest your money at a different hardware store because this lacks everything from A to Z.

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4 years ago

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2 years ago

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3 years ago

This is the lowest of Lowe's, customer service is horrible. See they don't care by all the reviews. People never answer the phone also

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3 years ago

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6 years ago

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3 years ago

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3 years ago

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5 years ago

Customer service sucks. Bring someone with you to get better assistance than the staff.

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16 years ago

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3 years ago

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7 years ago

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7 years ago

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4 years ago

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9 years ago

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7 years ago

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6 years ago

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7 years ago

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9 years ago

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13 years ago

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8 years ago

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11 years ago

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7 years ago

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11 years ago

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9 years ago

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9 years ago

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12 years ago

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11 years ago

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8 years ago

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9 years ago

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9 years ago

Worst customer service. Looked for an employee for help finding an item and there were none to be found.

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9 years ago

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11 years ago

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