I made this account specifically for this review. I needed a couple of frame bolts for a new…read morestarter, and the "other" hardware store across the street didn't have the bolt bins that I've come to expect of the modern hardware market. I was thus forced to move down the road a bit to Ace, and I'm glad I did. I was totally blown away; every expectation was exceeded. I was warmly greeted by every employee and immediately asked what I needed. I was then escorted to the proper aisle, and the employee actually brought me directly to the exact items I sought- which was handy because the selection took up both sides of the aisle! The store was immaculately clean, smelled nice, and the merchandising made me feel like I was in an art museum rather than a hardware store. Friendly cashier, and warm farewell from the full staff. Henceforth I will go out of my way to patronize this absolute model of a business, and you should too.

In the fall season I went to Ace Hardware looking for a fertilizer that will help the grass and…read morewould not let the weed grow. They recommended Scott Fall Season feed. This spring my grass came back greener that neighbors. My yard looks like million dollar yard. Great product for a resizable price. It was worth the money and my labor. If you want a great yard here is a great suggestion.

Couldn't even see a single employee upon entering and it was super unorganized. The store took like…read more45 minutes to walk through -- like a second rate IKEA. But these prices though -- torrential! They did have a decent selection of coffee table stands(?) but they were 200% market value.

I had a very good experience at At Home. Alex was very nice and very helpful. Will definitely be…read morecoming back!

Probably of the most expensive Bed Bath Beyonds I've seen. I guess they understand it's a College…read moreTown and students need this stuff. Half of the stuff here you check online or near by stores and the price is cut in half. I stay away from this store unless I have to grab something that no where else does. Staff though is helpful and friendly and lines move fast. I love seeing stuff "Half-Off" Reduced and the price is still higher than Target. Y'all need to invest in the Beyond section on the reals! I would come in alot more if I could get the fast forward remote.

Customer service in brick and mortar stores seems, more and more, to be a thing of the past. Not in…read moreBed, Bath & Beyond. I am amazed each and every time I walk in here. From the associates attentiveness to your shopping needs to helping you find the perfect way to gift wrap your purchase, they are constantly seeking out ways to go above and beyond for their customers. We were shopping for a wedding gift for this afternoon. Popped in, printed the registry, found two items (one of which was the display in the store - they found a perfect box for it and made sure it was in good condition), checked out (she patiently waited and even helped me find my 20% off coupon in my email), and then the store trainer, Tim, even took some time out of his day to help us wrap our gifts to PERFECTION, all under 30 minutes. Keep doing your thang, y'all!

Back home I always choose AutoZone over O'Reilly's…read more Several weeks ago I was visiting my parents and we were working on my dad's truck. We needed a few parts so we went to several AutoZone locations first. While we were able to get several parts without issue, we couldn't even place an order for another part we needed and didn't get much help at either location we visited. While running some other errands I suggested we cover all our bases and check out O'Reilly's before changing our plan of action. This one was nearby so we stopped in right before 11am. When we entered there were maybe 4 or 5 young employees all helping someone- fairly busy for a weekday. The manager finished up with the person he was helping first, so we went to talk to him at the counter. Unfortunately, I didn't get the managers name, but I wish I did, he alone was worth the trip here. He was both knowledgeable and helpful. Not only did the manager have a great suggestion to bypass getting the part, he even pulled up another company's website for what we were looking for. It was a company my father had used before, so he was pleased with the suggestion as well. Not a lot of businesses like this will think outside the box for other solutions, nor risk losing money by recommending someone else. The managers also helped us find the remaining items we were looking for while simultaneously overseeing his employees consultations. I was very impressed! By mid afternoon the truck was up and running and we were on to the next thing. I really wish I could give the manager the appropriate recognition with a proper shout out, but I'll definitely be returning HERE when I'm in College Station and have an automotive need.

Well! I stopped in today 7/26/23 around 6 pm. Apparently I was invisible in a bright pink shirt…read morewondering around trying to decide which bulb to purchase for my Honda civic brake light. Since NO ONE was going to ask if I need any help. I finally ask Taylor for some help. Obviously he wasn't thrilled since he was standing next to the shelves eating pizza. After looking around he picks out the bulbs I need & I pay for them. Naturally I have questions as to how to change it out. Taylor tells me to look on YouTube because there are literally millions of videos which will show me how to do it myself. I asked if I need any tools ? He says no. I'm thinking ok! Because I sure don't want to get a ticket since I don't know how to change out a bulb for my brakes. And gee Mr auto parts store clerk! I get it. I'm taking you from your pizza but could you do better than that ? Welp I go outside & grab my owners manual & I start trying to pull the holder for the bulb. I look in my manual & it states I need a different size. Back into the auto parts store & this time a guy with blond curly hair looks it up but assures me it's the right bulb. I suppose I should not ever refer to the owners manual because these two geniuses are sure not going be more forthcoming. Do I need to mention that it's 101out there? In Texas ? No? Ok. After being unsuccessful trying to remove the other bulb, I decide to drive home. At this point I was hoping a cop would pull me over because I was going to ask him for help. Because gosh darn it all, O'reillys sure doesn't go above & beyond to help any customers. All I can say is that in the past I've had really nice people assist me. Clearly it was my fault I went to O'Reillys. Guess where I'll go the next time I need something ??? Damn shame! I've used O'Reillys since they were Hi/Lo in the late 90's. Awful customer service. I was very surprised. Wonder if they would let their mom/wife/sister etc drive around with a burn out brake light ??? Because guess what? I do not have family & I had just left Physical Therapy this afternoon at Baylor Scott & White so the last thing I needed was such indifference. At least at a convenient store buying a bottle of Gatorade I get greeted and told to have a nice day. Imagine my surprise when I read that they can in fact install a simple brake light bulb. Hmmm Must be nice but the store located in College Station on hwy 6 is NOT the place to go to if you need assistance. Never again !

Great customer service. If you need that one on one direction, ideas, and help - go here! Sure…read moreLowes and Home Depot are cheaper but you won't get an expert to assist you with every step of your purchase or just quoting your project. Worth the time to look around and see what they have to offer.

I have to give these gentleman 2 big thumbs up! They are patient and extremely helpful! This…read moreplace has everything you need to do a house remodel at great prices! I only wish they would expand their counter top section more than to just laminate and marble.

Very helpful, thank you for the help TJ and Chris. Needed parts and they located and shipped them…read moreto their store quickly.

Just left seeking advice for my above ground pool employees both very helpful. Didn't try to over…read moresell me. Very happy with the customer service.

Darren made the whole experience easy, especially for someone like me who was on the fence. He…read moreexplained that the more affordable screen option performs just as well as the Apple-branded one, which helped save money without sacrificing quality. He also threw in a free item and took the time to answer every question thoroughly. Highly recommend going the repair route. Repairing your broken screen is the smarter, more affordable choice compared to buying a new phone. It's also worth considering the ethical side: the longer you hold onto your current device, the less you contribute to the demand for new Apple products, which rely on minerals mined via child labor & troubling conditions. Thank you for your patience with me Darren! Great work!

I was having the worst day, had a broken phone and a crying toddler. The staff at Sour Apple were…read morekind, helpful, and even gave my son a toy to play with. Fast, professional service. They have my business for life. Didn't know good businesses like this still existed.

Late last month my husband and I bought a loveseat and sofa from Darla and Todd. Last week my…read morehusband noticed the right side recliner on the sofa was really loose and felt like it was broken. So we made a short video and I stopped by on Saturday to show it to Darla. She said send me that video and asked for a couple more photos and said she would contact the manufacturer first thing Monday morning. Later Monday Darla emailed me back that the manufacturer would be sending a new back. Today (Friday Todd delivered and installed the new back, in less then a week of notifying them of the issue.) Great customer service. We will be back if/when we need new furniture again. Highly recommend.

Sold me a mattress that was not correct size. When j asked about a warranty on it they said they…read morewould exchange it and I called ahead to make sure they had measured another mattress that was closer to correct specifications. Had my husband load up the other one back into the plastic to go exchange it and when he got there all mattresses were short inches and they had lied to us on the phone and made us drive all the way back out there with the mattress. Deceitful and dishonest.