Overall a pretty solid hardware store. If you're looking for a funky piece for your project this definitely isn't the best store in the area, but for routine needs? Lowe's gets the job done just fine! My trips in this store are very uneventful, just the way I like them! I usually know where to find what I need, though when I need help it's usually pretty easy to find someone and I've never been treated like I don't belong. I recently bought a new washer & dryer from them and have no complaints. The delivery was scheduled very quickly (which is good because I wasn't buying new machines for fun!); the guys showed up on time, took care to install everything correctly and to not scratch anything, and took the old ones away. read more

This place is very hazardous has all kind of accidents waiting to be happening waiting in every single aisle. I walked in needing help to define Work talking to each other so much. I couldn't even ask a question. I'm the customer you supposed to be looking out for my best interest, and this is not one of them stores.. if you know where to go inside the store to get your item the only reason why I would recommend that you go here I wouldn't go here if I was looking for help because you'll be in here too long waiting to get it read more

Dropped by this store to specifically look for the 50 Pack of the huge Black Garbage bags. Normally, they have these in stock all over the store. But in this instance, when we actually went to the aisle that was supposed to have it 'In Stock,' there were none! So, we walked around the store to see if they had it somewhere else. Even asked 2 sales associates and the first one said, "I do not have a handheld machine to check for you. Can you ask someone else?" We had to ask a 2nd associate and he said they were out of stock. But that the smaller ones were out in the front. Talk about being disorganized and pretty unhelpful for the most part! read more

Lowe's Home Improvement - Hardware Stores Near Me - Auburn, Washington

I had ordered 50 bags of river, 50 bags of white river rock and 3 bags of pea gravel. I wasn't notified day before for delivery times. Driver called my late of day for delivery and said would have to come next day. Got the order and no pea gravel were included. I've tried to contact the store many times. I get hung up on or on hold for 20 min and I hang up. I contacted lowes thru chat and they said I would have a phone call next day regarding missing bags and no call. read more

I went to Lowe's to pick up a pressure washer that is on sale. I had to ask three different employees for help getting the cage they are in unlocked. It took over 20 minutes. Next time I will find somewhere else to spend my money. read more

I get a 329.80$ Ac unit one week later doesnt work, i couldn't returned for Lowe's policys

HOTDOG STAND ONLY!!!!! The only reason I come to this horrible place is for the hotdog stand upfront. They make a fantastic hotdog. I don't go in...just for the dogs. It's pricey but good. read more

Be aware! Manager really didn't care if we were happy with our purchase. His job was obviously to say no to any request. Do not trust the item description on the Lowe's website. You may be greatly disappointed. Our items were not as described. We bought cement pavers that were not the measurements described. We brought several of them back to the store to show the difference. We were offered a refund if we reloaded and brought the 64 pavers back. A nearly 2 hour ordeal. We asked if they could do a price match with Home Depot. (A whopping $12.80). They said no because not identical manufacturer. The store is good but management doesn't care to make the customer satisfied. Thoroughly frustrated. read more

It is a typical big box store. There was hardly anyone on a rainy Sunday evening. Picked up a couple of items. The store staff were helpful for the most part. They offer only self-checkout which is ok if there are only a couple of folks in the line. Might order online and then pick up in the store going forward. read more

To start, I've been a Lowe's customer for many years, mostly because of how conveniently they are located for me. But, one trip to Home Depot changed all that! The Lowe's found in Auburn WA is so lacking in customer service it's not only disappointing, it's down right horrible! Staff who seem to purposefully not acknowledge you and walk by without asking if you need any help (at Home Depot I can barely get through the doors without a friendly and knowledgeable associate asking if I need any help - nice!) or worse still, being made to feel I'm a bother/burden when I ask an associate to get something for me that's up high on the racks! Really?! I'm trying to give Lowe's money to buy something and you want to make me feel like I'm bothering you? And last but not least so many of the Lowes staff seem to have no clue about their products or where they would be or if any are in stock! Online I saw an item I wanted and it showed that 8 were available at my local Lowes. When I went there, there were none to be found! I then tried Home Depot - online it stated 4 were available and when I went there lo and behold 4 were right there on the rack!!! I may still have to shop at Lowes from time to time if I am desperate but it is definitely no longer my go to hardware store. And I know from telling friends and family of my Lowes experience that I am not alone with my experience there. read more

Dropped by here to do a return, 7+ people waiting in line and 1 customer service associate. Nobody calling for extra help. Where's the supervisor or manager to assist or delegate? Terrible service. Waited an unnecessary 25 minutes to return something that could taken 10 minutes. read more

Pushy non- experience customer service. Doesn't know products, rude condensing sales associate. When I took microwave out of the box this morning I found a dent in the right top. Picture attached. So upsetting, I was so excited to be able to get a new microwave, and sadly this is what I got. read more

Lowe's Home Improvement - The dent on top of the microwave. - Hardware Stores Near Me - Auburn, Washington

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Do not buy a Midea dryer. We had it for less than 2 years and the main board crapped out. Hopfully they quit selling them. Replacing it with one from Costcos. read more

Love this place! Always decently quiet, which makes navigating the store convenient. I feel like it's been much busier since COVID and everyone is staying home with not much else to do other than spruce up their yards. I enjoy several of the employees here. They are pleasant and helpful! There's usually a good selection of items at this store. This store is easy to get in and out of, fair prices and always open. I REALLY like that this store allows you to purchase your mulch inside, without the product, and then load it up afterwards. This is so much more convenient than loading up the mulch onto a cart, bringing it inside to pay and then taking it back outside to load into your vehicle. I will continue to shop at this location. read more

Overall: More competitive pricing and more stylish options than Home Depot on things like rugs, light fixtures and garden center. Isles are wide and free of extra pop-out displays. KITCHEN: On a busy Saturday morning we did wait for a while to talk to the kitchen design employee, but in all fairness, they encourage appointments. And there was plenty to browse while we waited. Jim knew the materials/options well, and what customers have been happy enough to purchase again. He gave wise tips, like strongly encouraging us to visit the counter top slab showroom so that we can see the color variation and veining in BIG slabs, and not just little samples. Each of the vendors (cabinets, counter tops, back splash) are all separate, so you can line up all or some of their services. Also, they offer discounts for doing some of the work yourself (like demo). CUSTOM BLINDS: Elizabeth did a great job getting one customer started in the catalog while helping another. She knows the products well and helped navigate the plethora of options! They blinds were delivered less than two weeks after ordering and exactly as specified. read more

Lowe's Home Improvement - We can have it all! Great price, privacy and light with these Levolor blinds....which arrived less than two weeks after ordering them. - Hardware Stores Near Me - Auburn, Washington

I found that it's easier to order something online and have it waiting for you in their lockboxes rather than trying to find help or getting someone to get it for you. It seems no one that works there gives a hoot about customer service. It's like they get bothered every day and hate their jobs. read more

We were happy and excited to replace our old tired washer and dryer. We generally like shopping at Lowes. We had no reason to shop or go elsewhere. We spent a lot of money on our washer and dryer. We asked a lot of questions in order to cover every anticipated problem (e.g., 3-prong or 4-prong electrical cord?) We were told by the Lowes customer service folks that we would be able to keep the bottom drawers and that the new appliances would be installed on top of the drawers. Wrong!! The CONTRACT (not Lowes employees) delivery personnel driving Lowes delivery trucks refused to place the appliances on top of the drawers because it is against their policy. I paid for this delivery!!! Did the customer service representatives lie? Were they misinformed? Beware. read more

Went to get some stakes for plants, website showed location. I walked through garden no such location. I asked employees to see where they might be. Answer they should be outside if not I guess we don't have them. It seemed like it is a hassle for employees to help find something. The answer is, oh it must be a location error read more

Today, 02/28/2023 was the worse day ever in my life at this AUBURN, WA 98002 LOWES. I was followed by LOWES SECURITY thru my entire visit. I needed a few items for plumbing, but before i went to the plumbing section i decided i wanted to check out a few other things because pictures online dont compare to as seeing items in person. Well as I'm strolling thru the aisles I noticed a security guard making his first presence. I was thinking in my head ok somethings up. That was probably 5-10 minutes into my walk thru in the store. And I was just in the heater / t-stat aisle. Grabbed the T-stat that I think will work for my heater and noticed the security again. Now I'm going down the heater aisle and saw some digital t-stats to see it any of them would work. I took my time reading a couple of instructions on the back and decided if any of them would work. At this point I knew what was happening. Security has thier eye on me. As I walk thru as many aisles as I can because to check out the items I know I needed for my new house My family and I bought just 5 minutes away from this AUBURN,WA 98002 location. I made my way thru the store, saw a few things i neeeded texted my girl on sale prices and clearance items. Went to the lumber section and again the same security comes walking from an aisle. I purposely made eye contact him. And he avoided me and turn into aisle next to where i was headed down (drywall area). And in this aisle is where i me tioned thru in-between aisle and said you dont have to follow me you know. Security responds back with im not following you!!! And again I said you really dont need to follow me thru aisle. At this point im pissed off. I was thinking to myself, I didnt do anything out of the ordinary from my multiple visits to this store in the last 2 months, ive been here before by myself and nothing to this nature has happened. Well to atleast my knowledge. Ive gone into the store at 8pm one time and nothing happened. But today was really inappropriate to a harassment type atmosphere. Never have i felt like a a piece of doodooo ever in any lowes location. As i made my last stop in the APEX PLUMBING AISLE. I felt very uncomfortable. Soooo uncomfortable that I was actually grabbing the items i needed and placing it on the ground so they know i was not stealing anything. Now this is where things got wierd and alarming. Now im actually being checked out by plain clothed security. These guys got as close as to see what i was laying on the ground for my purchase and close enough to me to see what i was typing on my phone to my girlfriend about the situation im in at this point. Im soOoo pissed off that i was going to leave without buying anything. Furious and frustrated i took my time to calm down and grabbed my items i needed and went to the register. As i turned the corner i noticed another security standing at the end of the aisle i was in. And I was scared for my well being and started to be afraid for myself. When I reached the register I then noticed something weird. An older gentleman in plain clothes doing more then he should as a customer. BUT i knew what was going on...he was also security in plain clothes. Intimidating is what this ordeal has come to be. Scaring me to either drop my items and leave or tackle me before i walk out the door. Any which way i felt very scared and Intimidated. I was shaking in fear while headed out the door. As i was leaving the register i mention to the lady i guess in charge of the self check register to tell them to stop following me im not stealing anything thing. She says oh no youre stealing! I told her security is following me because they think I'm stealing. I was and still pissed off to the point of actually wanting to cry. Im only one customer and I know i wont do damage to LOWES reputation but i wanted to let everyone know what happened to me and personally it was all about me being ASIAN. Thats my conclusion of this incident. The first security guard was WHITE and the plain clothes security was white and to make it like its not about RACE they sent out a black security gaurd to cover up the racist move the security gaurd was doing. I didnt do anything different then a WHITE man would of done to buy things they need to fix things and to browse the store for what possible other things might be needed. Heres my reciept info Sales# FSLANE2 13 TRANS# 23605300 02-28-23 AT 9:26 am read more

I'm loader David work at Lowes the the best store to shop for would definitely shop there and I shop fur hours there

I picked up a Portable Air Conditioner yesterday. The customer service was great! Moreover, the air conditioner works like a charm. My only gripe is the military discount I was happy to see I received $29.90 for my service to this country, but was disappointed when I saw the sales tax that followed. $27.19 for the original price of $299.00. So my military discount was a whopping $$2.71 in savings. Thanks Lowes for the awesome customer service and a cooler apartment during these warm days. From now on, I will be mindful of your sales tax when using my military discount with my next purchase. Thank you for Honoring our service members. read more

I wanted to buy a new dishwasher today, since we had to pull out the 1970s model we have to do some repairs behind it. I walked around the dishwasher section for half an hour; my husband stood at the customer service counter for 20 minutes. Nobody acknowledged either of us. There were at least 2 people working in the section, one helping a customer and another on the phone. After completing his call he just walked away without even a nod to either of us. Needless to say, we left without buying a dishwasher. read more

This location needs some serious customer service training. I'm wondering if they just hire anyone of the streets, we were simply asking for paint products and this one lady, (didn't catch her name) but she was heavier set with short black/brown curly hair, looked at us like she was confused said idk and walked away laughing and said some remark, we then asked another lady and she also said idk without offering any kind of help. We're standing there like wtf!! Even walking around no one smiles or looks/greets you. This place is seriously a joke! You just lost a loyal customer, Home Depot here we come, and best believe this will be shared on other social media, my friends and family. What's wrong with this world and people on it. Please help us all!!! read more

My Great five star review goes to Chris Kim in doors. Chris sat with me for more than an hour helping me to ensure that my door order was correct. Chris was attentive; knew his job, and worked with a computer program that was very clearly having issues (Lowe's you need to update your computer program.) So hat's off to Chris Kim - you get the five stars. The rest of this review has nothing to do with Chris, he got the five stars. That leaves zero stars for you Lowes. Ah, but I'll be nicer than that. So now for my one star review - Lowe's that's for your dial the store customer service on the phone. When I call the store to reach You people let it ring and ring and ring - people don't answer your phones and the customer service person scarcely gets back on the phone if at all to check back and say anything - it can be an infuriating process. So imagine if you have an order and you want to find out what the status is... Do you really think I'd order ANYTHING from your store again? Read on to find out why else I wouldn't... Now for a two star review... I ordered solid MDF interior doors painted white. I understand that the shipping is taking a long time right now so the fact that the order was placed at the end of October and arrived about two weeks late and in mid-December, is normal. Now we have the doors and they look great - BUT they are NOT the great QUALITY!!! Paint is already coming off. Paying about $431.48 each for an MDF interior door that literally crack when you put screws in - when you install your knob set. OH MY GOODNESS these things are such poor QUALITY. You should NOT have to pilot drill. I sure hope they hold up. We sure don't want to bring these doors back to your store and wait for new doors, what could they possibly be made of? So I guess we should have ordered actual wood afterall and skipped the MDF doors. For anyone who is wondering, an example item number for one of the doors is 1022099 and we had them painted white. They come with jams which are TERRIBLE quality. What ashame. THE DOOR JAMS ARE GARBAGE!!! They are basically made of sawdust with an exterior thin laminate. When you're trying to shim the doors, the head of the screw can pop right through the other side because the material is SO SOFT!!! Lowe's you have quite a store there and such an opportunity to have such an incredible impact on your customers and your community. Why don't you come up with a plan and sell quality products, and get that customer service phone answering department and regular employees to take phone calls!! Even give them an incentive or hire one person to be that great sweet person who does everything they can to answer phones and get people help!! read more

Horrible curbside service. Followed their instruction phone rings off the hook. Email say for faster service load their app and hit the I've arrived link. well i load the app and try to find the I've arrived link. Nowhere to be found on the app. If you going to offer a service to RETAIN your customers, maybe you should follow thru. I will be goin out of my way in the future to avoid goin to this LOWES! read more

I have never had a worse customer service experience. while in self check out I witnessed an employee on the phone using profane language multiple times with a raised voice. when I told him that was not good practice and that he would not have a job if I was his manager he told me to mind my own buisiness and "keep walking old Man". as I did he continued to yell at me as I told other emoyees at the register of his actions. they and the manager did not seem very concerned. I did call customer service to complain as I also had opportunities with my curbside pick up that day, and the lack of customer service there. all in all I would suggest anyone to steer clear of this establishment and if this is how lowes conducts buisiness I will not go back to another. by the way this was a 500.00 dollar purchase and I have spent over 3000.00 there this summer. quite a loss in future sales Lowes... read more

THEY DO NOT WANT YOUR MONEY. Go elsewhere. I have tried three times to pay them for flooring. It never works. I have never seen a place more intent on NOT taking care of customers or wanting to make money. It is almost like a car stuck in reverse...and nobody at the store cares. It is almost like the store manager sees money and runs away. That is the culture he or she has created. Makes me wonder about the people at the district and regional levels. Because I am firmly believing helpful and customer service is Diametrically opposed to Lowes philosophy. read more

I went in needing a pipe of a particular length for a little DIY project. One of the aisles is not only stocked with a bunch of iron pipes, but the header at the ends of the aisle even displays "Pipes Cut to Length." Awesome. I grab the pipe closest to the length I need, plus the perfect fittings to finish my project. I find an associate, "Excuse me, can I get this cut to 22 inches?" "Oh, uh, we don't do that." Alright, fine I think, maybe he's new or maybe he just doesn't want to deal with it right now, we've all been there. I find someone else. Same exact reaction. I go back to the aisle to put the stuff away and to double check to see if I'm going crazy. Not only is there the sign at the ends of the aisle that I saw initially, but there's the work station where the pipe cutting takes place. It's clearly regularly used, metal shavings all over it. More big, deceptively friendly signage over the top "Pipes cut to any length, just ask an associate!" So I guess there are employees here just wandering the shelves gaslighting customers. read more

Date: April 20, I don't usually do this but I had to stop my car and spend time to write this review because I am completely appalled by the amount of rudeness and disrespect I received from the representative who was behind customer service desk. Whoever you are I called 5:02pm and you asked me what I needed. I said I'm calling to check a product if your store carry's it... you said you need the item number with a demanding tone... I said I don't know the item number, could you check through a referencing system... even if you couldn't check with the product name you could've explained to me what the process is as to why you couldn't take just the name of the product. Then you went on by saying... "I need the item number I can't do anything without it..." in the event your system doesn't work for some reason, would you still be able to do your work ?? I went on by saying "can you give me a sec while I try to look for the number"...you replied with "why don't you call back when you find it"... I said no I waited for almost 15mins for someone to pick up just to give me a rude answer... then you mockingly said... "oh cool"!! Is that what we are doing now? please stick to the professional side, don't try to be "cool" over the phone cause I'm sure it's not part of your customer service policy!! Irazzz! read more

Train your employees, and then staff them. No help in an ever changing labyrinthine warehouse of home improvement.

Does anyone actually work here anymore? I've been here a couple of times in the last two months to buy kitchen cabinets and then blinds and found zero people to help, so spent my money elsewhere. This was once a good store, these days it's not. I won't be back. read more

My fridge broke and Lowe's was to deliver a new one. The 1st day they didn't come they had a complication with a previous delivery. The second day they didn't come everyone I asked said they didn't know why. Aaron the delivery manager looked into it and found a different manager did not sign off on it. I'm disappointed in their customer service for delivery but I can say the delivery manager took full responsibility for poor customer service although it was not a day he worked or a situation he was involved in. So big thanks to Aaron for taking extra time to find a reason why we had poor service and hopefully those needing to be held accountable will be. read more

It's kind of a mixed review . I was not happy when my son's surprise birthday gift was being delivered Unassembled. Specific instructions were left to have it ready to use ( he cannot do his own Assembly) it was to be delivered by noon it so.. I got a call at 11 he was on his way and grill in box.. no no no..I told the cashier (A) abbreviated name.. 3 times must be assembled driver takes it back grudgingly and says we'll assembler retired last week uuumm ok... someone put it together ..took em 2 hours plus waiting on trucks original return to store.. and re delivery.. dinner plans ruined but grill was finally received and the driver was nice.. just a hassle I didn't need. But I thank the person( A manager I was told), for making it happen. Thank you. read more

Today we received the most disrespectful custom service from an lowes employee (julie). raising her voice, getting mad, just acting like a child. over a request to re print a receipt. under no circumstances is this behavior acceptable for any employee in any business. We will see our way to home depot down the street, while in Bellevue. all other locations have been more then amazing, we will continue to shop at those locations. Lowes Bellevue,Washington read more

Horrible shopping experience during Covid19 quarantine. We just came to get a few bags of dirt and leave, but got stuck at the self checkout witnessing the most unreasonable and racist employee ever. This obviously miserable woman was standing at her kiosk, refusing to help a Latino man who needed help with his register. He was trying to get her attention and the light on his register was flashing, but instead of helping him, she watched an older white lady come through the self checkout and just SHOPLIFT EVERYTHING IN HER CART. Still ignoring the Latino man, she stayed at her kiosk and told took customers who were walking up afterward. When she finally summoned us, we advised her that this man had been needing help for longer and should go first. So she sighed a deep, dramatic sigh and climbed out from behind her kiosk. Instead of fixing the issue, she told him that he couldn't buy the item. After that, she came back to us and proceeded to give us a cross examination about our bags of dirt because one of them was turned backward and looked different. After making us move and inspect every bag of dirt, she REFUSED us our military discount. All of this after we had just watched her allow an old white lady to steal an entire cart of stuff. I won't even get into the mess she was making of the 6' social distancing rule.... I went home and called the store to speak with the manager, Frank Dietz, and the customer service employee told me that the manager of this store does not have a number where people can leave a voice mail or any direct message. This never happens. I now see that this Lowes location is NOT essential, but in fact, HARMFUL to this community. I will definitely be completing the survey. read more

Lowe's Home Improvement - Hardware Stores Near Me - Auburn, Washington

I purchased a new Whirpool Refrigerator/Freezer on-line and the Auburn, Washington Store was tasked with fulfilling the order. I ordered on Tuesday, August 31, 2021. I received confirmation that the order would be delivered and installed on Friday, September 3rd. The Lowes Truck arrived and the delivery/install crew were professional. The crew had me sign the delivery receipt and they were off to their next customer. While removing all of the plastic and setting up the drawers, I checked the outside water dispenser. NOTHING. I double checked my water line behind the refrigerator and it was "on" delivering water to this $2,500 Refrigerator. I even read the owners manual and followed their instructions. NOTHING. I called the 800 Service Line and the Support on the Phone was clueless. She did set an appointment for October 1st. The earliest one of their Associates could arrive. She also advised me to call back the store, as they probably do not want service done to a brand new piece of equipment. They would just exchange. I called the store and was hung up on 4 times. I called back to Customer Service and they attempted to find a Manager. I went from hold to again being hung up on. I called back and stated if I get hung up on again, I will grab a megaphone and come down to the store with my paid Invoice in Search of the Store Manager. An Assistant Manager advised me that he needed to send out their delivery team to recheck the installation I received a confirmation at 10:15 PM on Friday 9/3/21 that the Team would be out between 1230 and 4pm. They arrived at 1pm and determined the Refrigerator had "internal issues". They stated to call the store and they would schedule a new delivery and pick up of their defective refrigerator. I again experienced the Business Phone System from Hell. 1st Call at 1:16PM 2nd Call at 1:46 PM 3rd & 4th Call at 3:42 PM An Associate stated she found my Order and Unfortunately for me they do not expect any Whirlpool French Door (4 door) until the middle of October. In between all of my phone calls I did research on the Lowes Website. It states Refrigerator available within 3 to 7 days. When I questioned the Associate she was dumbfounded. She stated some Refrigerators would not be available until 2022. Why would a reputable nationwide business, advertise that they can deliver a product within 3 to 7 days, (knowing that it is out of stock for a minimum of 5 weeks?) This is my first bad experience with Lowes. I have been buying products from them for over 14 years. Whoever is supplying their telephone equipment, they need to scrap that vendor. It makes their entire organization look like the new Taliban running an airport. They need to increase product availability. Lowes should be in the Drivers Seat with Maytag/Whirpool/Frigidaire. It appears that their Service Company needs more Technicians. Not good, if the next Service Tech is 29 days out. I hope you all have a blessed Labor Day. This will be my last purchase "On-Line" with Lowes. It appears that maybe "old school brick and mortar" is the only way to purchase from them. read more

Love this store, but they have recently stop caring about the legal customers. Was suppose to be called for an item we wanted, wasn't contacted. We have bought everything there, doors, windows, all florring, all appliances, all paint, all tools, literally everything. Manager, it is time to replace appliances, roof, siding, and laminate flooring. Appliance's, roof, and floor I am doing. Siding, my guy installs what I buy. Not sure I'll be back to Lowe's: you lost customers over a few bucks and no call. read more

big box stores like Lowe's and Home Depot are usually hit and miss. You get your share of crappy service or employees who don't seem to give a crap about anything but every once in a while you get a memorable experience from someone that goes above and beyond your expections. I've been in this location a few times and have never left feeling crappy about giving my money to this company. Most stores have the same layout and I never feel like I'm getting ripped off or anything. I do feel the need to share my experience regarding Jim that works in the paint department. Me and my wife just moved into a new condo in Lakeland Hills and wanted to paint some accent walls so we stopped in a different Lowe's location and took a few samples and then decided on a couple colors. We got a quote from a less than helpful guy at that particular location. We shared the info with Jim and he was awesome...not only did he recommend another brand of paint that was just as good but also $20 cheaper per gallon, he took the time to make us feel like valued customers and we really appreciate that. So Lowes gets a 3 but if I could personally rate Jim, I'd give this guy 5 stars. If you need paint in Auburn, stop by Lowes and pay Jim a visit. Jim rocks. read more

This location has the absolute worst customer service I have ever encountered. From failed carpet install to incompetent people in paint. Save yourself the trip and go to Bonney Lake read more

Currently working on building some steps and needed a bunch of lumber in various sizes. Refused to replenish stock because they were closing in 20 minutes. Very poor service and no care for the customer. Either replenish your stock throughout the day or respect the customer enough to provide service when possible. read more