Broke an antique demijohn lamp from France. Replaced with one that wasn't even near the price of…read morethe broken one. Yet, turned around and charged me $40 for services. The lamp broken was worth 7x more, manager would not come out to talk to me.

Visiting from Kansas City and staying at my girlfriend's brothers house. Accidentally broke a light…read morefixture while I was there, needless to say this was not a first impression. I called the store and they explained that the light fixture I had broken usually vary in size and that I could come by the store to see if they had a replacement piece. They searched the back of the store and unpackaged multiple fixtures to ensure I had the right size to replace what I had broken. They were all very friendly, helpful, and the price of the fixture was very affordable. Great place to do business.

Their communication and shipping are great! The issue I have is that they list a replacement part…read moreas a factory part but then shipped an aftermarket part that was twice as much as the same part from one of the local big box stores. At least be honest and mention that in the description.

I called City Plumbing counter sales last week after speaking to Amy in Bradford Whites warranty…read moredepartment regarding extended warranty on my BW water heater. Bradford White representative Amy provided me with the correct part number to extend warranty out two years and four years. I provided City Plumbing sales counter the part number for the four year extended warranty because they did not offer the two year extension and I was quoted me $276 to extend my water heaters warranty four more years over manufacture warranty. I drove to City Plumbing today and the same part number to extend the warranty on my BW water heater by four years increased by $150. I asked Tim in counter sales why the same part number that I called about last week now costs more. He gave an answer but did not really explain the increase. I feel that the price of the warranty was marked up after the counter sales manager spoke to his BW representative for the Gainesville area. I did my due diligence and still ended up paying more than the estimate provided just a week earlier. Normally I have had not had any problems like this from City Plumbing. I'm curious as to what has changed in customer service to not stand behind pricing from a week before for identical product?

Got a couple of nice waiting arrangements there for my house when I bought it five years ago…read more Very knowledgeable and installation was easy

One of the best lighting stores I've ever been in. The couple that owns and operates this store are…read morevery friendly, knowledgeable & they extend amazing customer service. We purchased a light that was on display and was able to pickup the following day without any issues. Their storefront is so well styled and contains many trendy as well as practical home goods! Oh! And they sell a great variety of Maison Berger lampes & fragrances that you just can't find anywhere!

They came out the same day and fixed the problem at a very reasonable price. There was an…read moreelectrical problem with the wiring underneath my range. I would highly recommend this company for any electrical problems.

We've had a few different electricians come out in owning this house for a very long time, but none…read morehave been as prompt, thorough, and professional as Big Frog. Several jobs were done well, with a few more to come. We won't go elsewhere!

I have used this company for a couple of times now. They are true professionals. They show up as…read morescheduled and always offer options for the problem. I highly recommend.

I had a few electrical services done at my home. My technicians -- Kevyn, Levi, and Jordan were…read moreextremely courteous and professional. They were able to walk me through the process and recommend the best economic solutions. Highly recommend and extremely satisfied with the results.

This place did a great job of being honest about what needed to be done, and doing a great job at…read morethe extensive repair. I have a moderately expensive custom design standing lamp that had to be rewired. And they did a great job completing the work on time and per estimate. Plus, their showroom has every type of light you'd ever want to install at your home. The owner is really knowledgeable and helpful.

I got my two lamps fixed. One was an antique. They did such a nice job restoring it. The owner was…read moresuper nice to work with and passionate about his business. The store has a huge selection and they offer any service having to do with lighting.

On our first visit to City Plumbing, we were looking to find a replacement water heater, and were…read morepleased to learn that their price was lower than Home Depot's. Yay. Since then, we have purchased other plumbing supplies, and find that their supply staff are helpful and friendly. Of course, hubby deals with most of this stuff. On the one day that I was interested in purchasing new lighting, I went in to the front; I was there for at least 20-30 minutes, as hubby was taking care of business in the back. When he came out, none of the sales staff had even spoken to me, though a lady made eye contact with me about five minutes before I walked out the door. I chose to purchase my seven light fixtures elsewhere.

We went to the Blairsville store and decided they are our best source for our re-model. The staff…read moreis friendly, knowledgeable and professional. The delays are beyond their control, but at least you are kept up to date.