I do not recommend Lucky Paws Luxury Pet Retreat in East Wenatchee…read more My partner and I boarded our cat with her for 7 days during the height of summer. She assured us our cat would have air conditioning in the small outbuilding she used for cats (however it was shut off when we arrived but she promised to make sure it stayed on while they were there) as well as regular visits from the owner and cage cleanings. Looking around the yard, it was covered in dog feces and we both had a funny feeling but we stupidly ignored it. We returned after our trip to find our cat as well as their bedding, soaked in urine with feces all over the floor, the AC completely shut off in the sweltering heat. In additon, food and litter were scattered across the bottom of the kennel (obviously it hadnt been cleaned, likely at all during her stay) and a traumatized cat. She also charged us more than we were quoted.

Incredible facility that is committed to affording your boarded pet the best possible environment…read moreduring a stressful time. My dog Hoss had his own room that was air conditioned. The exercise area is a shaded huge yard with lots of grass and it even has a fire hydrant. Pick up and drop off were very profesionally handled and every question answered. I took his favorite brand of food and his dish and he was a pretty happy pooch when I picked him up. I was having surgery and the staff and owners were very understanding and helpful when my schedule needing to flex a bit. I recommend them and would trust them again unreservedly to take care of my buddy.

I brought my German Shepherd here to stay a couple of times and they did an amazing job at watching…read morehim while I was away. They are very thorough with their guidelines but it's only to protect your dogs from choking on small things such as toys or treats. My GSD was known to have behaviors such as fear aggression and separation anxiety but their staff made him feel very welcome. I brought him in muzzled the first time to meet the place as I feared he would bit the staff, however, they requested I didn't muzzle him on his first time staying. To my surprise, not only did he not bite any of the staff, but he would also let himself be pet by all the care takers and play with them. I'm truly thankful for these guys.

Dogs looked great, no problem there . Grouchy, abrupt woman in office was very difficult to work…read morewith regarding costs. I had to leave my dogs for two weeks because of an emergency. She initially said $1060.00, came down to $960 and said we'd see when I got back. I'm 85 years young. I had a difficult time navigating the many numbers to call, email address etc. also, numerous times when they are open, drop off, pick up, etc. Because I like Chelsey and the dog did well I may go back

My family has been going to Countryside Veterinary Clinic for over 20 years including the next…read moregeneration of our family. Our doctor and all of the people that work there feel like family too. They have been with us through many journeys, and their support has been amazing. We love and appreciate you all!

The females at the front condescending knots. Don't dare…read moreask a question without feeling like an idiot.

Highly recommended kennel! First time I did not worry about leaving our fur baby! Felt like it was…read moreour dog's "home away from home". The place is clean, secure, easy booking, great communication and wonderful staff. Our dog came home happy and a little tired from all her play time.

From the owner: Keeping your pet comfortable and safe during their stay with us is extremely important to us. We…read moremake sure our guests get lots of one on one attention and plenty of exercise.

Susan has lovingly cared for my cats and my dog for several years. When she first started with us,…read moreI had two very senior kitties. When they passed, Susan was so kind and thoughtful - sharing memories with me. When I brought home two new rescues - she was so excited for me - and excited to meet them. As my dog grows older and more fragile, she shows such compassion - making me so grateful to have her in our lives. She has always gone well above and beyond, making sure to send adorable pictures of 'my boys' when I travel, and update her notebook with details from each visit. When she needs to take some time off (very rare, and always with a lot of notice), she coordinates substitute pet minders as needed. Her experience working for a vet just adds to my comfort in leaving my pets in her care. When my pets need pills or special care, she works with me to make sure all is administered if I'm not available. I have recommended her to three different friends, and they each speak glowingly about her service. She will work with folks for regular visits, or for vacation care.

Susan was the best dog walker we have ever had! We moved across the country, and don't know how we…read moreare going to find anyone who could compare. She is kind, thoughtful, and we never had to worry with our dogs in her care. I could sense that Susan is great with dogs, and cared about ours like they were her own. She is always reliable, communicative and very personable.

My fiance and I are not from here. This facility had last minute open availability, and the…read moregentleman was super friendly on the phone as well as in person. When we had arrived we had noticed how clean it looked. We were super pleased with our experience afterwards. Definitely looking forward to coming back!!

I'm staying at the condos across the way and all we could hear was a dog crying in agony! We…read moresearched for almost 20 mins and tracked it to the Animal inn. Please be aware the dog was a larger size Yorke looking dog we tried to get her name but the baby had no collar and the lady would give it to us. It sounded like she was stuck and we know she was cold! clearly cold with temperature 40 degrees and falling. Please be aware the dog came right up to my friend. The lady gave excuses like she needed to go to the bathroom but when I arrived nobody was monitoring her and she was freezing! If you think this was your dog I would be happy to confirm. Just FYI it also appears the kennel has no heat.

Klaus and Regina are wonderful! The dogs loved it here and we will absolutely use them again if we…read moreare back in the area.

We have had our chocolate lab, Lucky, for almost five years. He came to us from a foster our kids…read morehad and they wanted us to take him since we lost both our old age dogs the same year. Well he jumped right into our senior life. We have always taken our dogs to "camp" as we call it when we travel or just want him to have a play date with other dogs. That being said we research where our puppy is going and give it a few tries to make sure he is treated right. Ellensburg Pet Lodge fills the bill as he can't wait to "check in" and when we pick him up he is happy to see us. When he gets home he collapses so we know he has a busy day not just stuck in a cage. Great staff and you can tell if someone is just putting up with animals or they have a passion for the work. We also like that they support Josies Missfit's as this is one of our favorite's we financially support too.

Had to add another note. We were away for a cruise and one of our dogs staying at the Ellensburg…read morePet Lodge had a health crisis. Cayla was so wonderful--she stayed in contact with us and went so far above and beyond what we could have asked. Little Pippi is doing great now and we could see how much love and tender care she'd gotten. My only wish is that I could add more stars! Five isn't enough!

Very unwelcoming to outsiders. We are visiting Suncadia for the weekend, and was hoping to drop off…read moreour two sweet dogs at this place for a day. They just completed all their shots last month. Now I understand if the owner wants to meet the dogs first to see if its a fit, so I was hoping I could email all the records, and then bring them to this place on Friday morning, do the temperament exam or whatever, and then if its a fit, then I could leave them for the day. But no, she didn't want to entertain that. If you're coming from out of town, look elsewhere.

We found this place for our yellow lab who we absolutely adore. We did a (drop in) pre-visit to…read morecheck it out and was amazed at how clean and friendly the owner and manager Aris were. The next day we brought our dog and he gleefully went in and hung out with their dogs and had some "spa" services and returned to his suite. Picked him up the next day and he was so happy. What a great experience. Highly recommend this fantastic home away for any four legged family member!

Thirty days later and our Bernies mountain dog is everything we wished for. She knows all the basic…read morecommands and then some. The process isn't easy, first we missed our little girl, then you the human have to be willing to be trained as well. I think the human training was the hardest, but then I realized there was a reason I chose to take my dog to Positive Tails. We now have our other dog there. It's not cheap but we looked at we spend that much on a vacation so why not for our dogs. Dogs in general want to be good and she helps make that happen. And know I'm not family trying to boost her Yelp rating. I'm a real client.

Genuinely very confused about this "business". My roommate and I were trying to contact Jennifer to…read moreset up dog training. Were 10000% planning on paying for her services - and never heard back! We spent a week playing phone tag to set up an appointment, we FINALLY decide to send ANOTHER email asking to set up an appointment via email ASAP! Another week goes by and we still haven't heard back, and we call every day! My biggest concern is why would I send my puppy somewhere that I can't get a hold of anyone?! She lost our business by being impossible to contact and her lack of professionalism.