I do not recommend Lucky Paws Luxury Pet Retreat in East Wenatchee…read more My partner and I boarded our cat with her for 7 days during the height of summer. She assured us our cat would have air conditioning in the small outbuilding she used for cats (however it was shut off when we arrived but she promised to make sure it stayed on while they were there) as well as regular visits from the owner and cage cleanings. Looking around the yard, it was covered in dog feces and we both had a funny feeling but we stupidly ignored it. We returned after our trip to find our cat as well as their bedding, soaked in urine with feces all over the floor, the AC completely shut off in the sweltering heat. In additon, food and litter were scattered across the bottom of the kennel (obviously it hadnt been cleaned, likely at all during her stay) and a traumatized cat. She also charged us more than we were quoted.

Incredible facility that is committed to affording your boarded pet the best possible environment…read moreduring a stressful time. My dog Hoss had his own room that was air conditioned. The exercise area is a shaded huge yard with lots of grass and it even has a fire hydrant. Pick up and drop off were very profesionally handled and every question answered. I took his favorite brand of food and his dish and he was a pretty happy pooch when I picked him up. I was having surgery and the staff and owners were very understanding and helpful when my schedule needing to flex a bit. I recommend them and would trust them again unreservedly to take care of my buddy.

Ultimate problem: they put themselves before the pets and clients…read more Pro: great groomers who do an excellent job Con: Price Scheduling Their prices started expensive but I liked supporting a new local business. Prices have continued to rise until a bath and cut for my 30 lb dog cost $115! I always schedule with the same groomer, Elaina, as she does an excellent job and I like the consistency for my pup. Recently I was leaving on a trip and my 89 year old mom requested a grooming first as it was needed. Elaina wasn't available so I scheduled with another groomer. That groomer called and canceled the appointment saying she couldn't work on another groomer's client. I explained the circumstances but she would not budge. I had to leave a dirty, shaggy pup with my mom. When I came home her hair was matted from being too long. She was scooting on the carpet with poop stuck to her long fur. And my pup was trying to chew her nails back herself! I've been a customer for 3.5 years. This was unacceptable. They put themselves before the needs of the pets.

Very knowledgeable in all aspects of pet care products and grooming. Their customer service is A+…read more I highly recommend them for your pets' needs.

This clinic is amazing. My dog had a dental last year and she did great. The doctor, Dr. Allphin…read morewas so sweet, kind and explained everything that was done during the procedure and what aftercare would be needed. Knowledgeable doctors and support staff. Everyone was very nice.

This is a great place for your dog the staff will treat your dog with the love and care as if they…read morewere their own dogs. They even have an area for the smaller dogs in case they're a little more nervous about the bigger dogs. They let me and my dogs tour the kennel before making a decision and never pressured me to make a decision. All dogs there seemed happy and had easy access to an outdoor segment of their own unit. The staff was friendly and respectful of my dogs as they're nervous about strangers. I would let my dogs stay here

This is by far the best doggy daycare I've ever used. They are so caring I'm new to the area And…read moredidn't have a veterinarian I asked them about a veterinarian because my baby had an ear infection, not did they only recommend a veterinarian they came to my house and picked my dog up and took him to the vet on a Saturday. My Bram will only go to them from now on. My dad comes home tired and well behaved

My dog was happy when I picked him up. No kennel cough like a place further west. .read more

Our Italian Greyhound, "Sophie", passed over the rainbow bridge on Tuesday. Cascade Veterinary had…read morediscovered cancer throughout her body. We looked for a service that would come to our home and anesthetize Sophie while we held her. We found Nicole Vega of Hummingbird Veterinary who came promptly. She answered all our questions and offered all of the other end-of-life services that might be required. After anesthetizing Sophie, she lined up a cremation service, source for an urn with inscription, and took Sophie with her to follow through on all those services. Dr. Vega was thorough and compassionate at every step of the process. She was thoughtful enough to create a clay medallion with Sophie's foot prints impressed in it (see pic). It turns out that Dr. Vega is well known and highly regarded in this area. She substitutes for other veterinarians when asked. We've decided to take advantage of the preventative care service she offers. Her philosophy of "an oz. of prevention is worth a lb. of cure" makes excellent sense in a time when other veterinarians are scheduling their services one to two months out. Her services to us were 5-Stars!

It can be such a hard decision to say goodbye to our four-legged family members, but I always hoped…read morethat when the time came to say goodbye to my girl, I'd be able to use an at-home euthanasia vet. I feel very fortunate Dr. Vega was available for us - she was so organized, communicative, and professional from the first email communication until her departure from our home. I was really impressed with her calm demeanor, that it was important to her that we were all as comfortable as could be before moving forward, and that we had all our questions and concerns addressed. She was kind and efficient in all the right ways and I wouldn't hesitate to call upon her again or recommend her to a friend. Thank you, Dr. Vega, for your compassion in such a difficult time. You are a blessing!

Dr. Lisa Otto, who now works at Dr. Keppler's veterinary clinic, another is an excellent…read moreveterinarian, very compassionate, patient, kind, and extremely good at what she does! She took care of our dog , and she was very, very good with him; loving, and a great doctor. She admistered a shot, gave him a de-worming treatment, and clipped his nails. That last part might not sound like much, but he's a huge dog with a terrible fear of nail clipping for some reason. (We adopted him, so we don't know the reason.) Anyway, she was able to accomplish this almost impossible task with ease! I give Dr. Lisa Otto five stars...the highest rating possible! James and Deborah Bryant

Dr Keppler and his staff are absolutely the best, my fur baby was attacked by a large dog that left…read moreher with lacerations and puncture wounds around her neck ( she's a small terrier mix ) I called the emergency vet number at 10 o'clock at night and was told it may be awhile due to many pet emergencies, Dr Keppler called me back in a short time and even though he and his staff were busy taking care of other ill babies he said bring her in we were there within 10 minutes was met by Rory his assistant ( who took minnie from me and took her inside ) after examining her Dr Keppler came out and explained what he found and what he thought was needed for Minnie long story short they kept her over night cleaned and fixed her wounds and took excellent care of her and let us know the next morning we could come and pick her up she is a little tattered and stitched up but will make a full recovery. Huge thanks to Dr Keppler, Rory and the other team members who treated my baby like their own

I've been consistently impressed here. Shawna is WONDERFUL! I know my baby dog is in good hands…read morehere. Dr Shawna Bais has been so calm and reassuring when I'm feeling worried or stressed about something wrong with my pet. I actually heard a story from a friend about how he and his wife had taken their cat to several vets in town and felt they were all dismissive until they came here and Shawna was the first vet that listened and cared and helped them with the cat. I had to smile when they told me the story because I felt the same way when I came here. She heard me. She cared. And she has taken wonderful care of my puppy. Tonight was really the moment that solidified all this for me. Long story short, I emailed and called after hours. Late at night. On a weekend. And guess who looked at my emailed pictures and called me back? I could have cried in gratitude. She was so reassuring, gave me helpful suggestions and wasn't at all upset with me for potentially spoiling her time off. Over and over I'm thankful Shawna is our vet. She's such a blessing!

I've never worked with the vet here so I can't comment towards his medical work but office staff is…read moreclearly not trained. I called to ask about spaying a cat and who ever answered couldn't give me any info. Just kept saying they were booked. I asked how much it would be and he didn't know because there's additional charges but that there was a waiting list. I said that I was ok with being placed in a waiting list, I asked that what was an approximate time for my cat to get looked at and he couldn't give me a time frame either, that he didn't know. I asked when it was a good time to spay my cat and he said 6 months. I asked if I were to be placed on the waiting list and got called before my cat was 6 months old if it would affect her. He didn't know. Ask what would happen with my place if I got called and it wasn't time he didn't know.

Great clip job on our golden doodle. Super friendly and reasonable price. Will definitely take him…read moreback. Highly recommend them.