I have been trying to get a hold of someone to talk to since Friday and today is Tuesday. I could…read morenever have faith or trust in a company that can't even return a phone call. Friday I sent an email, Saturday I filled out a form on their line and said I wanted a phone call on Sunday, Monday morning. First thing I called them and they said they would have a nurse call me that afternoon and she never did today is Tuesday morning and I say forget about it. I could never trust these people to be there if I needed them.

Serenity took really great care of both my grandma's! Really kind compassionate healthcare workers…read morewill always recommend Serenity

Great Care!! The entire team is wonderful!!…read moreCaring, compassionate, response to requests are fast, requests for a nurse to visit outside regular schedule are always handled quickly and efficiently with kindness, concerns and questions are always addressed, very good at working with family members and caregivers Highly recommend this professional and loving organization We are so grateful that we have Tranquility Sands as part of team. If you want honest, caring, professional hospice care you should use Tranquility Sands!!!!!

My husband needed hospice care and Tranquility Sands was there in June. Within 4 hours, the owner…read moreTristan, had a breathing machine and bed set up for him in a house in Palm Desert. Howard transported Dean from Eisenhower to the hospice home. The care was outstanding. My husband was kept extremely comfortable in his short stay there. Betty, their grief counselor has visited me a couple times to see how I was doing. The hospice home was clean, comfortable and quiet, things I wanted to provide my husband in his last days. I had a great deal of peace knowing his heart was happy. My daughter, an Eisenhower nurse knows Tristan and his work, that in itself helped guide me and I did not look at any other facilities. Thank you for making his last days comfortable and peaceful. Susie P.

My brother was battling leukemia, and was suddenly in the final few days of his life…read more We needed 24/7 care... And we needed it right away. Thank God, we found Right at Home. Birdie was able to get us set up in one afternoon... And had a caregiver here at 7 AM the next morning. Sophia worked a 12 hour shift taking care of my brother. And I could see right away that she wasn't just doing a "job"... She was truly caring for my brother. Her work came from her heart. And the same was true for Ryan, who relieved her at 7 PM. Sadly, my brother died around 8:30 that night. Yet Ryan stayed with me, to provide moral support, until the mortuary finally picked up my brother's body. I can't say enough about the quality of care that Right at Home provided... and the quality of people they have hired. I highly recommend them.

Our family has been with Right at Home for several years. When we first realized we needed in home…read morecare we really didn't know where to start. Someone recommended Right at Home. My 1st call was to Bertie, she was very understanding and really took the time to listen to our needs. It felt like I was talking to a friend who really cares. Through the years we have only had of couple different care givers, not because of anything specific other than finding the perfect fit for my Mom. That perfect fit is Raina! Raina has been so caring and gentle with my Mom and truly understands her needs. She is very patient and listens. Raina has become a vital part in helping my Mom stay in the home she loves so dearly. I am thankful to Right at Home and the wonderful staff helping our family through this challenging time. I highly recommend, if you are looking for in home care, start at Right at Home.

My mother entered hospice in June 2024 and lasted 80 days before she passed away. The care provided…read moreby Reliance was outstanding. They were easy to communicate, proactive and concerned about my mental health and my mother's comfort. I have every confidence in their professionalism and caring nature. I strongly recommend to them. I will add that they also recommended a board and care for my mother and the board and care was perfect fit for her.

Such a great group of nurses, doctors, caregivers, and social worker. My family is forever grateful…read morefor the care they gave. We could not have done this without them. Thank you.

My mom recently passed at Gentiva in Palm Desert. Our nurse was kind, loving, caring, attentive,…read morepatient and so many other things words don't express well enough. She was simply an angel during the 3 days my mom was passing away. I just wanted to send a note to say that you have an absolutely incredible employee and I feel so lucky to have been blessed with her kindness. Gentiva overall was a wonderful experience during such a difficult time. Thank you for all that you are doing to take care of your employees so they are happy and for all of the hard work that everyone does from the cleaning people to the very kind Dr. It could not have been any better of an experience.

Extremely frustrating and disappointing experience…read more Our family has spent nearly five months trying to get a physician certification completed for an EDD Paid Family Leave claim after our father passed away on April 24, 2026. From the beginning, we followed the instructions we were given. We were initially told that the doctor did not use the online system, so we brought the physical paperwork to the doctor. We later learned from EDD that the physician's signature was missing. EDD then instructed us to have the doctor complete the certification online. EDD told us that the doctor submitted it as a Disability claim instead of a Paid Family Leave claim and entered 8 hours of care, even though our father required 24-hour care. EDD required us to go through the process again and sent new paperwork, including forms that needed to be completed by the doctor. We personally delivered the paperwork to Gentiva and then spent weeks calling and following up. We were repeatedly told someone would call us back. No one did. We eventually had to go to the Gentiva office in person just to get updates. After approximately three weeks of waiting for paperwork we had personally delivered, we were ultimately told that the doctor "will not fill out any more paperwork." Nearly five months have now passed since our father's death, and our EDD claim still cannot move forward because the physician certification has not been properly completed. We have documented our calls, paperwork, and attempts to resolve this issue. We have also filed a formal complaint with Gentiva's Compliance Department. This is no longer about the EDD payment. It is about the principle of the matter and the lack of communication, follow-through, and accountability. During an already difficult time following the loss of our father, we expected basic professionalism and communication. Instead, our family was left chasing paperwork and answers for months. Very disappointing experience with Gentiva.

We received the most caring, compassion, and assistance again from Loving Care Living. Most…read morerecently with my brother-in-law. They were very accommodating especially during this pandemic. My brother-in-law was there for about 7 months. It was a big adjustment for him, and they went above and beyond to make him comfortable and well taken care of. Our first experience was last year with my Mom. She was under hospice care upon her arrival, and they worked well with the hospice company to ensure she was comfortable and was able to pass with dignity. We want to thank you Ken and Alfre , and the entire staff for your loving care and patience. We would highly recommend Loving Care Living! Debbie and Vince

My Mother was diagnosed with Alzheimer's Dementia a few years ago, and her disease progressed…read moresteadily over the years. Her needs for care exceeded our family's ability to provide it. I was fortunate to get a referral through the Alzheimer's Association to Kenny Slaman and Loving Care Living in Bermuda Dunes. From our first meeting with Kenny, we felt very comfortable. He had a deep understanding of the disease, and the normal progression. We made arrangements to move my Mother in, and made her, and us, feel welcome. She lived there two years, and at all times they maintained open communications with us. When Covid began, they took early precautions to minimize exposure risks, and began periodic testing of staff and patients to protect their health, long before it was recommended by public health agencies. They were also very helpful in getting my Mom enrolled in hospice to help with the costs of her increasing needs. I highly recommend Loving Care Living for assistance with Elder care needs, they will treat you like family!

An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.

Ardent Hospice of the Desert cared for my husband Bob in our home for 8 months. They were…read morewonderful. They always entered our home with an uplifting smile and greeting for Bob and me. They were caring, efficient, gentle, and explained to Bob each visit the procedure to be performed and patiently encouraged him to relax and help with his own positioning so as to give him a feeling of some control. They promptly responded to our phone calls and requests. We felt as though we had friends coming to our home to comfort and support Bob and family in this sad time of transition. We cannot thank them enough.

I have mixed feelings about this place. My husband Mike is on the program and seems to like the…read moreteam that looks after him. They do offer options that help people. However, awhile back (and on a Sunday) I needed emergency help with Mike when he took too much of his pain meds and it took me 3 phone calls and Ardent 2 hours to respond. I was furious to say the least and refused to even let the nurse in when he finally did show up. Mike was all right as it turned out but this is not the place to call in a rush or a pinch. I was under the impression we were to call them instead of the paramedics, but that is apparently not the case. Following those events nobody at Ardent ever reached out to speak to me or try to understand what happened, and I am Mike's caregiver. I am still on the fence as to whether this was a good idea for us.

Always Best Care is providing excellent service for my wife. It's caregiver, Lorraine, is…read moreextremely competent and caring. As a result of her remarkable care over the past seven months, my wife has improved significantly. Thank you ABC and Lorraine. Fred Mauck, Palm Desert, CA

Excellent quality of care and particular kindness. Maria made my mother feel comfortable and at…read moreease.