I'm a male caregiver who applied for a position about a month ago and never received a response. I…read morefollowed up by calling Bella and spoke with the front desk staff (I don't recall her name). She told me she would notify the Health & Wellness nurse and manager about my application. During that same conversation, she also suggested that I might want to apply for a different position because she had "never seen a male caregiver in assisted living." That comment was discouraging. Caregiving should be based on skills, experience, and compassion -- not gender. Male caregivers are fully capable of providing respectful, quality care. Being indirectly discouraged from a role simply because I'm male felt unfair and unprofessional. I was genuinely interested in working here, but this experience left me disappointed.

Beautiful facility that has everything going for it. However, the admission and assessment process…read moreleft a very bad taste in our mouth. The assessment had NO physical aspect to it but then we were told my father "required too much care". For the record, he walks with a walker, mentally sharp, takes care of all his own personal hygiene needs. I just don't feel like they were honest about what the reason was. My father worked until he was 83 as a stock broker...golfed until he was 90. He's 93 now. Not run very professional and I have been in the medical field for 50 years. I know about assisted living facilities (my mother was in an Oakmont for 12 years). I know about Skilled nursing and the difference between them. Anyway.... much improvement needed from the LVN that does assessments. NM, Medical Practice Consultant

The Palms at LaQuinta Adult living is an awesome retirement space…read more This is where I would like to be when I get of age. My best friend and I found this place so he would not worry about his beautiful father feeling alone in his golden years. Well my friend died and I promised him that I would look after his father if anything happened to him and unfortunately it did. I have looked after his dad, for 4 great years here, and after his passing of 102, his "girlfriend" who had no family in the United States asked if I would care for her. That's what I'm doing now. The wonderful people that manages the facility, Robbie,Vikki as well as Lenny are very caring and responsive to the residents needs. Robbi tells jokes at dinner, reads the menus, tells the activities for the day, what movies will be playing in their theater (along with a popcorn and ice cream machine) and dances at the sock hop with his wife Vikki! They both have monitors connected to each residence in case of an emergency. Vikki plays the piano, knows each residence health requirements, and serves dinners as well. She doesn't just see each person, SHE HEARS THEM. Stephanie is the "Big Bad" coordinator for entertainment, activities and exercise etc. And she runs a "tight ship"! Works hard to keep everyone busy, happy and strong. Understanding, with a big heart, and is the traffic cop and will give tickets if she catches any resident speeding in their scooters or walkers! Dawn is the community sales director and always has a beautiful smile for everyone she meets. A breath of fresh air every time I see her. She makes sure that this place always has a waiting list to live here. There is a bus that takes them shopping, doctor appointments, day on the town, etc. The meals include a wonderful breakfast , dinner and supper, with a community refrigerator stocked with drinks and some times those late night snacks and munchies throughout the day. Oh! I must mention about the young adults that work so hard in the facility led by Mariah. She knows every residents name and how they like their salads, juices etc. and remembers special stories about each one. This group not only serves, but they clean rooms, wash bedding and the hallways are immaculate because of them. Where did they find these people? The Executive Chef. Mr. Martin, who whips up incredible meals. And if you know someone who lives there, be invited to their special dinners like Easter or Christmas! Simply amazing!! He also makes sure that there are optional dishes for those who have discriminating or, allergic issues. There are so many things that I can tell you that's great about this place, but all in all, The Palms is a well run, happy, and friendly new home away from home. Check it out! Sincerely, Darnell Harrison II

I recently attended a Luau professional event at The Palms of La Quinta and was impressed…read more It started by the maintenance director greeting me at the front door and the friendliness of the staff during my tour. In fact, one of the residents gave me a thumbs up and said "I love it here." All the kindness and smiles were an indication that they are happy to be there which speaks volumes of the managers. They are focused on being a team and making sure the residents are feeling safe, well-cared for and enjoying their daily lives. As a former marketing director and executive director of Assisted Living & Memory Care communities in FL & GA, I know that's not an easy task. It's your heart, your head and your spirit. I recommend you take a tour and see for yourself. Ask for Kimberlee Morgan, Director of Sales.

An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.

A Beautiful Place with Compassionate Care…read more Emerald Rose Garden Inc. is truly a wonderful addition to the Palm Desert community. I believe they have made a positive impact by providing a warm, safe, and caring environment for our elderly loved ones. What stands out most is the genuine compassion and respect they show toward their residents. Caring for seniors requires patience, kindness, and dedication, and Emerald Rose Garden demonstrates these qualities in the way they serve their community. It is comforting to know that there is a residential care home where seniors can feel valued, respected, and cared for in a comfortable and welcoming environment. Their commitment to creating a positive quality of life for the elderly is something our community can truly appreciate. I highly recommend Emerald Rose Garden Inc. to families looking for a caring and supportive home for their loved ones. Thank you for making a meaningful difference in the lives of our seniors and in the Palm Desert community!

1:12 1 My 97 year…read moreold mother sadly passed away 3 weeks ago, but I cannot say enough wonderful things about the care she received for the past 10 months that she lived at Emerald Rose 2 in the care, primarily, of Isaac, Katia & owner, Julie (as well as the hospice nurses from DeLa Rosa Hospice). Not only is the physical space bright and open and very clean, the people who work there reflect the space. Sunny and helpful. As an only child, I was able to sleep nights knowing mom had top notch care. Katia is a great cook, but also daily made the effort to serve my mother food that she was able to eat due to her issues with teeth and swallowing. They made the effort to create activities for the residents (movies, music, bingo and other games like Left, Right, Center). I can't count how often my mother told me how lucky she was to be there. I looked at five other group homes before choosing Emerald Rose Garden. There was no comparison. It was truly a godsend. Thank you!

Although we were only in the facility for 2 months, the care my husband received was outstanding…read more The care givers responded quickly to his needs with genuine concern for his well being. I would recommend this facility to anyone needing hands on care.

The entire MD Premier team provided truly exceptional care for my father. The staff treated him…read morewith compassion, dignity, and genuine kindness, and it was clear he was more than just a resident to them -- he was family. He was well cared for, well-fed, engaged, and always treated with respect. Knowing he was safe, comfortable, and surrounded by people who truly cared brought me immense peace of mind. I highly recommend MD Premier Luxury Senior Homes for your loved one.

i have enjoyed living at atria hacienda for over 2 years. I initially moved in after recovering…read morefrom a bad fall to receive assistance with daily care getting dressed, bathing, etc. I found the care staff very helpful and enjoyed the visit to start and end my day. Over my time at Atria I regained by ability to care for my self however the most important part of the experience were the daily activities. Poker, Bingo, weekly outings to local restaurants and attractions. i once again felt engaged in daily life activities and have many new friends. Highly recommend

I love love love love love this place very much much much much!!! very friendly & kind people…read moreworking in office

I lived there about three years ago in the beginning it was a happy place. The staff and directors…read morewere friendly and helpful. About a year ago nearly all the directors left for one reason or another and new directors were hired. I found the new directors were really good at dodging questions. Every director, with the exception of maintenance, didn't follow through on anything and when I'd ask about something, they conveniently had no recollection of the prior conversation. There were barely any activities. Suddenly the happy, caring place I lived in was changed. Even the incoming phone greeting changed to offer a sales representative over anything else. I was in the process of looking to move to another community when I became ill. I was in and out of the facility and was barely even greeted upon return. It became very difficult to live there. I do not recommend this community at all. My opinion is that the executive director, director of nursing and the activities director are some the most insincere people I've ever met. Some of the care staff were great, others not so much. I am much happier now I've moved.

I had my mom here in memory care. Beautiful room, great food, some nice caregivers but if your…read moreloved one needs any additional assistance you pay dearly for it! They constantly call you and want you to pay for additional private caregivers @ upwards of $30 per hour because they don't have the staff. Also my mom fell several times while in there. They call the paramedics each time but they don't tell you if your loved one doesn't need to be transported to the hospital the insurance won't pay. It's approximately a $600 charge for one call. So it seemed reasonable initially but it cost me a lot more with all the additional services. My mom is doing very well in another home. It's been several months and no falls, no more calls for 24 hour caregiving! I've had peace of mind since I moved her!

While both of my parents were under care here for over two months, I was very impressed with the…read morepersonal attention of their administrators, nurses and "Joey." Joey appears to be Desert Springs' point man or concierge. During all my family member visits, Joey routinely greeted us and helped us through any and all of the problems that come with parents under healthcare. We all were so appreciative and impressed by him. It's comforting to know that your parents will be treated by someone like Joey who acted as if my parents were his own.

Though most everyone is very nice. They are very lax when handing out medications. They must wait…read moretill they run out of a person's medications, then they order them. They usually give me my morning seizure pills just before noon. Then they expect me to take my night time seizure pills about 4:30pm. Them my next dose which is due in the morning. I dont get till 20 hours later, bull. Ive been taking seizure meds for 59 years & Im very prompt with my meds. They dont seem to care. If they can wake me up at 5:00 or 6:00 am, there's no excuse that I should have to wait till late morning for my seizure meds. I dont enjoy having seizures so Im serious & prompt about my meds. Not when they get around to it. I wouldn't recommend this place to anyone.