An Amazing Experience!…read more I can't express enough how thankful I am for Lori and the entire staff at Segovia. I recently needed to transition my 91 year old mother from her own home to assisted living. I researched many locations and visited a couple of them and none of them hold a candle to the quality and care of the Segovia staff. Lori from Marketing made the process incredibly easy and treated my mom with such care and compassion. They helped me get really nice rental furniture quickly from a trusted vendor and made the move in process seamless. The building facilities are top notch and beautifully decorated. I have now had multiple meals with my mom at Segovia and the food quality is amazing and the service is excellent. The staff has made us feel very welcome in such a short time. In my mom's first week, she has already started making friends and participating in the multiple activities in the development and offsite. If you are looking for the best in assisted living in the Coachella Valley, Segovia is the place!

We were looking for a new home for mom. The process can be quite daunting. When researching to…read morefind the right place, we experienced everything from a hard sales pitch to "i do not care" attitude. Segovia WON hands down. From the first interaction with Lori Torres until this day, she was a great help for us and our decision. Lori took time to answer every question we had. It never felt like a sales pitch which we experienced with other places. Her attitude was always pleasant, friendly, yet professional. Kudos to Lori- a five star experience. So very happy we found SEGOVIA and mom can now call it her home.

The administration of this place was taken over by Atria. My wife was here before the change, and…read moreis here now. She's in the memory care unit. They do a really nice job here. From Jon, the executive director, to the folks who do the laundry and keep everything spic and span. I'm fussy about her care, and I visited every day before the virus struck us. The people are all smiles and really care about the folks in their charge. The executive director has an open door and is immediately available to address whatever concern anyone might have. The food is better than decent. Served as best they can, with the lockdown. Snacks, drinks, all you want. Great attention to the administration of medicines. Timely and done with a smile. The staff has a way of making the folks feel "important," not just another body. And they keep us informed and advised. Important! I think they do a great job. It's the best that I have seen. Quiet at night, none of the screaming, commotion and smell that plague some of these long term care places. We are all waiting for the virus to abate so that visiting can get back to normal. I think they are doing the right thing testing and keeping people out who aren't necessary. They have a huge TV that they use to do zoom. (Or whatever) virtual visits. A nice touch. And they love dogs here. That tells you a whole lot The community is a series of nice touches!

Be prepared to loose a lot of personal property that mysteriously 'goes missing'. Less money spent…read moreon amenities, and more on educated qualified staff is paramount. Not enough staff for the about of patients! Go elsewhere!

I recently got my 91 year old dad settled in here in the assisted living section and we are both…read morequite happy with the place. There have been a few minor hiccups in the beginning but everyone is so nice, helpful, and friendly. His first morning there, many of the staff members came by to introduce themselves....even the chef! It's only been about 2 weeks but so far, I'm quite impressed.

My Mother spent a couple of years at Mission Hills at Rancho Mirage. Long and the short of it is…read morethat if I could do it all over again, my Mother would not have lived in this facility. Mentally my Mother was of sound mind when she got to Mission Hills, but she was wheel chair bound. As her health declined, so did her care. We understand this is an "Assisted living" facility and not nursing care, however, but that doesn't negate their mission of helping the elderly and properly informing the family with updates of any health situations as they arise, and inform us they are unable to assist with their care properly in this facility. There was little to no communication regarding her health decline, until it was too late. My Mother was alone in her room for hours on end, often missing bathing, she had multiple bed sores, some of which quite large in size. They let us know at the final hour that in order to care for her properly her rent would increase significantly, so we made the choice to move her. Bottom line, if your parent is in decent health, active to some degree, and able to make decisions on their own, this is a fine retirement spot. If your parent needs any real assistance, go elsewhere, they will not get the proper care they need here. I waited to write this review until a few months after her death, so I could write it fairly and without emotion clouding my review.

I have worked with Caleo Bay for over five (5) years as a euchristic minister for the sick and I…read morefound the staff to be caring, professional and nurturing. They treat every resident with a great level of respect and facility is always spotless and very well maintained. I would without hesitation recommned Calio Bay to anyone looking for a safe and caring facility to house a loved one how is having memory issues and needs assistance. I visit many such facilities and Caleo Bay in La Quinta is by far one of the best.

The staff at Caleo Bay were kind enough to arrange a one-day paperwork and move-in. The only aspect…read moreof the moving in that I would have addressed, had I been a staff member, was the level of cleanliness of the room. It didn't need to be cleaned immediately, but it was never thoroughly cleaned; the walls and doors are pretty gross. I keep meaning to come with a bucket and some Pine Sol and scrub the room. Just don't have the wherewithal. But as far as a sanitary environment, there is room for improvement. The only other areas that need to be improved are activities and ambiance. For example, there aren't enough exciting activities going on, and folks gather in the TV room just to sit like zombies because the volume is so low and the seating isn't comfortable. In the dining room, perhaps putting a large screen video on or at least some relatable music--not country--could play during the meal times. Everything else is great.

Just opened retirement home in the Coachella Valley in the more upscale town of Palm Desert…read more Right now there is a recruitment campaign to have more residents. So it's not completely full yet. Yelper JIM W. is impressed with the new facilities. If I were to ever live as a senior in the low desert. Bella Villagio would be a great place to be in a senior housing situation.

I'm a male caregiver who applied for a position about a month ago and never received a response. I…read morefollowed up by calling Bella and spoke with the front desk staff (I don't recall her name). She told me she would notify the Health & Wellness nurse and manager about my application. During that same conversation, she also suggested that I might want to apply for a different position because she had "never seen a male caregiver in assisted living." That comment was discouraging. Caregiving should be based on skills, experience, and compassion -- not gender. Male caregivers are fully capable of providing respectful, quality care. Being indirectly discouraged from a role simply because I'm male felt unfair and unprofessional. I was genuinely interested in working here, but this experience left me disappointed.

The Palms at LaQuinta Adult living is an awesome retirement space…read more This is where I would like to be when I get of age. My best friend and I found this place so he would not worry about his beautiful father feeling alone in his golden years. Well my friend died and I promised him that I would look after his father if anything happened to him and unfortunately it did. I have looked after his dad, for 4 great years here, and after his passing of 102, his "girlfriend" who had no family in the United States asked if I would care for her. That's what I'm doing now. The wonderful people that manages the facility, Robbie,Vikki as well as Lenny are very caring and responsive to the residents needs. Robbi tells jokes at dinner, reads the menus, tells the activities for the day, what movies will be playing in their theater (along with a popcorn and ice cream machine) and dances at the sock hop with his wife Vikki! They both have monitors connected to each residence in case of an emergency. Vikki plays the piano, knows each residence health requirements, and serves dinners as well. She doesn't just see each person, SHE HEARS THEM. Stephanie is the "Big Bad" coordinator for entertainment, activities and exercise etc. And she runs a "tight ship"! Works hard to keep everyone busy, happy and strong. Understanding, with a big heart, and is the traffic cop and will give tickets if she catches any resident speeding in their scooters or walkers! Dawn is the community sales director and always has a beautiful smile for everyone she meets. A breath of fresh air every time I see her. She makes sure that this place always has a waiting list to live here. There is a bus that takes them shopping, doctor appointments, day on the town, etc. The meals include a wonderful breakfast , dinner and supper, with a community refrigerator stocked with drinks and some times those late night snacks and munchies throughout the day. Oh! I must mention about the young adults that work so hard in the facility led by Mariah. She knows every residents name and how they like their salads, juices etc. and remembers special stories about each one. This group not only serves, but they clean rooms, wash bedding and the hallways are immaculate because of them. Where did they find these people? The Executive Chef. Mr. Martin, who whips up incredible meals. And if you know someone who lives there, be invited to their special dinners like Easter or Christmas! Simply amazing!! He also makes sure that there are optional dishes for those who have discriminating or, allergic issues. There are so many things that I can tell you that's great about this place, but all in all, The Palms is a well run, happy, and friendly new home away from home. Check it out! Sincerely, Darnell Harrison II

I recently attended a Luau professional event at The Palms of La Quinta and was impressed…read more It started by the maintenance director greeting me at the front door and the friendliness of the staff during my tour. In fact, one of the residents gave me a thumbs up and said "I love it here." All the kindness and smiles were an indication that they are happy to be there which speaks volumes of the managers. They are focused on being a team and making sure the residents are feeling safe, well-cared for and enjoying their daily lives. As a former marketing director and executive director of Assisted Living & Memory Care communities in FL & GA, I know that's not an easy task. It's your heart, your head and your spirit. I recommend you take a tour and see for yourself. Ask for Kimberlee Morgan, Director of Sales.

I have received my refund from their accounting office so I'm updating my review…read more It is a nice facility, staff is friendly and competent. Food could be better but it's healthy. I would go there again if I needed such a facility.

Beware of the Memory Care services at The Cottages. There are not enough staff to meet the needs of…read morethe Memory Care residents, who are often neglected for hours at a time. Heed the negative reviews already posted about Memory Care and do not allow your loved one to be housed in their Memory Care facility. Perhaps the residents other than in Memory Care are satisfied, and because the grounds are very nice, all can appear fine. Tragically, our loved one in Memory Care was significantly neglected, overly drugged, and physically abused resulting in bruising - which the staff denied. We were lied to from the start. Despite our many questions to clarify the types of activities provided in Memory Care to ensure patients had daily, beneficial activities, exercise and variety - - the fact is we observed Memory Care patients doing the same limited, infantile activity day after day, as if they were two years old. It was abominable. Our loved one deteriorated significantly, and became completely incontinent. The day we arrived to move her to a better facility, she had been neglected all night and morning, with her clothes and sheets covered in excrement, plus her bare feet had dried excrement hardened on them. Abominable! To prove this deterioration was the result of the The Cottages management's own neglect and abuse, our loved one is now thriving in a high-quality memory care facility. She has regained her personality, become mostly continent again, and interacts well with a variety of people. The key is that this facility's memory care is well-managed, adequately staffed and has a variety of daily activities for the patients. Do not use Memory Care at The Cottages in Palm Springs.

Great Skilled Nursing and Rehab..highly recommend..if you need to do care that I recommend…read moreBrookdake Assisted Living right next door!!

Amazing care, very clean, professional and friendly staff. We were very impressed with the care…read moremy mom received .

I have been familiar with Stonewall Gardens for over five years now. I have had several friends and…read moreneighbors moved there. Nobody really wants to move to assisted living... but the staff and atmosphere at Stonewall Gardens is welcoming and embracing. This has been a much needed resource to the aging LBGTQ+ community. Many staff share similar life experiences and individuality is embraced. Great care has been taken during COVID and there have not been any infections. Life has many transitions, especially as we age. If I find my self in need of assisted living services, I wouldn't go back in the closet... I'd go to Stonewall Gardens instead.

August 4, 2023 If…read moreyou have a family member or friend who is LGBTQ and needs to move into assisted living, call Stonewall Gardens. A staff member will answer all of your questions and invite you for a tour and get you started. From our experience, the life of our loved thrived and our lives became immeasurably improved. The friendly staff is always present, always helpful, always happy. The buildings and grounds are open, beautiful, inviting and well maintained. Activities for the residents are varied, entertaining, fun and educational and more than I can keep track of. They include visits to popular local sites, restaurants, theaters and movies on site. Author visits, musical performances, educational events, holiday events and pride events and more. Medical issues are addressed by an on-site nurse. Meds are administered to those who need them, residents are driven to medical appointments and help is there when needed. I cannot say enough good things about the good care that my friend is receiving at Stonewall Gardens. Call them for assistance for your situation. Dan M.