Such a disappointing experience. Was told by Jennifer when I ordered my table that currently the…read moresupply chain was running somewhat true to expected date . I ordered it in October and they kept changing the date of delivery. The last date I was given was March 29, and there was no guarantee I would receive it then either, so I cancelled the order after waiting 4 months. Her correspondence to me was rude and unprofessional. I was told I wasn't the only one waiting for furniture.

We bought a couch, chair and dining room set at HOM in Woodbury. The timing of the delivery was no…read moreissue. The problem started with the furniture itself. First, the couch had a stain that resembled a blood stain underneath the back cushion. Next, the dining table is an extension table. One end of the table makes a squeaking noise when leaning on it. When looking underneath the table, the rails underneath are not the same size as the other end of the table. Which is why it is squeaking/knocking. I contacted our salesperson who then told me the process of submitting a ticket for someone to come out and look at the pieces. A few weeks later, someone came out to remove the stain and then tried to fix the table with no such luck. He did try to put some sticky felt on the railings - which is not fixing the problem, just patching it for a little bit. Needless to say, the felt did not stay in place. We were told we can replace the table or receive our money back. We opted for replacing the table (supposed to be delivered this week). Now, last night I was sitting on the dining chair (which I haven't really sat on) I heard something drop on the floor. Here a screw came off of the bottom of the chair. How I know this? I had to turn over the chair and noticed where it came out of. I tried to replace and it was stripped. I then looked over the rest of the dining chairs and the majority of the screws were very loose or missing. The loose screws were stripped from whomever put the chairs together. Long story - I know. I had to put another ticket it for the chairs now. I love the sofa, chair and the dining table. However, paying a large amount of money (at least for our budget) it extremely disappointing and knowing I will not be buying anything from this facility again. I will write a follow up on the table and chairs.

Must visit if you are looking for arts, crafts, restored furniture or seasonal decorations. This…read moreplace is huge and I no idea how they stuff all of it in since there is SO MANY great things. Be sure to check the hours, since it is only open during certain points in the year. BUT, if it is open, you need to swing in!

Thought Borofka's would be either too expensive or have too small a selection - wrong! Lots of…read morechoices in all ranges and the most professional design service. Love our new furniture, delivered by careful, thoughtful and on time people. Calling to get MORE!

I went to the Minnetonka store not expecting much. The sales person was very knowledgeable and…read morehelped me pick out the perfect couch and loveseat. My order came in early and they were able to make the delivery within a week. The delivery went seamless. They were even willing to take my old HUGE sectional and donate it for us. Totally recommended you shop there. Not wanting cheap furniture but rather heirloom furniture, I looked at Ethan Allen, Gabberts, RH, Arhaus, Crate & Barrel, Room and Board, and HOM. The prices are better, sales, delivery and quality was by far the best in the cities. Save time and just go to Borofkas!!!

I'd do literally anything to have her back - I have at least five pieces of furniture in my home…read morefrom there. Each piece still makes me happy every day.

A boutique shop weighted more heavily on home decor, A Whimsical Place does a great job of offering…read morefun, unique gifts, jewelry, decor, and garden items. Surprisingly, I've found prices on most items to be much more reasonable than I'd come to expect after a lifetime of suckling at the teat of Bibelot and Patina. Usually carries lots of cottage-y type furnishings and whatnot, but as of today, November 12, unless you want Christmas decorations, you might want to give this a pass until the new year. Don't get me wrong; they're very nice decorations and very affordable, ranging from embroidered tea towels to garland to crystal ornaments and larger decor, but that's pretty much ALL that was there today. I'll definitely be back, but only when it's no longer a Christmas store.

My favorite furniture store. So many great deals. We have purchased several items at half retail…read moreprice.

I had the most awful experience at this store. Josh was rude and presumptuous. When I asked him to…read morecome see what I wanted he said, " Oh I know where we're going and headed to the cheaper furniture side" and stood looking astonished when I went to a different side. Then proceeded to tell me that I would not be able to get the set that I wanted because I lived in an apartment without even knowing the dimensions of the couch or my apartment building. I would not spend my money here based on that alone. I was just going to purchase it anyway from the other skinny gentleman who was much more pleasant, but my bank would not allow the large purchase at the time till I up'd my limit (divine intervention). I didn't deserve that treatment, and he does not deserve to work with the public.

I got a reply to my complaint that I left at this store after purchasing a mattress. I was offered…read morean inspection, but the inspection I received was a man showing up with a long stick who measured my mattress and left after five minutes. He told me customer service would call me. I waited at least a week for customer service to get back to me and they gave me a message that said my mattress was considered not defective. What a long painful, dumb process. All because I have a mattress that I want to return? To get a better mattress? I knew the place was fishy when I got it so this just confirms my suspicions. I know it's the mattress because I travel for work and every single bed has been more comfortable than this thing! With this I get shoulder pain, back pain, leg pain. Lovely! I've seen the other bad reviews from other people and their experiences here and it makes me feel like this company will be completely gone in a year or so. Just listen to everyone else and go anywhere else for your mattresses.

Staff at store is friendly. Customer service department not so much…read more Purchased a sectional set in January and got complete delivery of it in March. Love seat broke in July. It took two weeks to get a tech to house to look at it for warranty purposes. Tech was only in house for 5 minutes. Tech did not turn in paperwork and we received a call 3 weeks after tech visit. Customer service told us it could be 2 - 6 weeks to get the part and that it would be shipped to our house. 2 weeks after this call, we called Customer service, only to find out the part is backordered and that they don't have an ETA much less ability to at least get tech scheduled if the part were to come in. Here we are almost three months after the loveseat broke and no closer to a resolution. NEVER buying from Ashley again.

The staff at the Woodbury Kirklands has been rude and snooty every time I have visited. Today I…read morepicked up a large online purchase and decided to purchase a Christmas cententepiece in the store. It appeared to be a customer return as everything was removed from the box and was repackaged. I noticef one of the bells was damaged. I asked politely for an additional discount. They said no and said "Do you want it or not!?" Interestly, just yesterday they were giving customers an additional 15% off Christmas. Hmm....how hard would it have been to make a loyal customer happy by simply offering a discount? Sorry Woodbury location, I will never set foot in your store again.

I enjoy Kirkland's and was happy with the selection and the deals I snagged for myself and my…read moredaughter the last time I shopped. However---They had a display that was clearly marked 25% off (pretty much the entire store was on sale!) We spend over 100 there that day and I was attempting to purchase an item from the display that was under 10.00 and the checkout gal argued with me about it not being part of the sale. This pissed me off---it seriously was on the display and by the sign..It would have made a bigger impression on me to just shave off the 1.50 discount but she decided to be a bitch so I let them keep that item and will wait till it is on the 50 or 70 % off but get it from another location. I have been to other locations where they bend over backwards with friendliness this one is not one of them.

Lots of furniture to pick from! Nicely laid out and sales people are very accommodating and not…read morepushy.

Today was our 4th purchase from the Amish Showroom over the last 15 years. Now almost 100% of our…read morefurniture is the Amish Showroom. You might ask why do we shop there? 1. Customer service-As an example this purchase is going to be picked up by our movers and transported to our new house out of state. Eric complete understands this process and was ready to help and ensure everything worked out smoothly. Another example since we are trying to match colors. Eric said bring in a drawer or shelf from your old furniture so we can 100% match things. 2. Selection-If you like mission style furniture this is the place. Huge selection and huge number of stains. 3. Quality-It is unsurpassed. No ifs ands or buts. 4. Sustainable-They have their own tree farm and provide wood to the craftsmen. 5. Price-We looked at buying similar furniture where we were moving. The cost was 2.5 times more. Even with moving it was a no brainer. Whether you are in state or out of state this is the place to go. I cannot recommend them enough.