Hoping, for other's sake, we have just had bad luck. We…read morewent to Schneiderman's for a new couch, ottoman, recliners, and rug. I spent over 2 1/2 hours sifting through what appeared to be a very large selection of rugs, only to learn once I narrowed down my search to my top 3 choices, two of those three were no longer available to order (but still in the showroom as available samples). I moved on from my rug to choose my custom couch. The order was entered so I assumed all was good - yay! Nope! One week after ordering, I received a phone call stating the material I chose was no longer available and I needed to make another selection - which also meant changing my four accent pillows and returning the rug that I had purchased elsewhere. Lastly, our recliners were standard (non-custom) orders. We were given a delivery date of up to 12-15 weeks out! Because we were exhausted in this purchasing process, we agreed. Now, here I am....15 weeks out with no update. I called to check on the status of our order, only to learn it has been pushed out another 6-8 weeks - for STANDARD recliners! Prepare yourself for what appears to be great variety and selection in their showroom, but then learning, it really isn't an option, as well as 5-6 months to get your order! If we weren't already months into this process, I would cancel for sure!

https://www.schneidermans.com/products/matthew-3-piece-sectional…read moreWe purchased the top of the line warranty for our couch. We finally had them pick it up to, "fix" it, we just got it back. Wow, they really screwed us over. We paid a lot for this POS; the frame broke, ALL THE CUSHIONS AND PILLOWS went FLAT, the fabric is scratchy, (they talked us out of a different fabric because it would take up to 6-7 months to receive said couch, not to mention that the original couch we initially picked was a complete different layout etc. We went to the salesman to purchase "our dream couch" and come to fond out after 20-30 minutes it was unavailable because it had a wrong display marker). We had to start all over again, after hours of deciding. (We live almost two hours away, work weekdays, and it was during Covid. We wound up picking this POS for over 3500. We desperately needed new nice furniture, and this is what we got. Huge disappointment. We splurged, all we got was this POS, horrible and rude customer service, no resolutions.

Bought my mattress from Richard, he was knowledgeable on all the beds and even stayed an extra 15…read moreminutes after close to wait for me to pickup. I would use mattress firm again for sure.

Here on my new Intellibed! Josh is so knowledgeable and professional. I had no idea about anything,…read more I just knew I needed a new bed! Who knew that a bed and all its components and parts would be so interesting. When you think about it a bed is where you spend most of your life, so why not invest in you!! I did and Josh was an amazing part of my journey for a new bed!!! Shhhh here's a secret....... come in the afternoon on a weekday, you really get the red carpet treatment!! 3 cheers for Josh!

Service: 2/5 Price: 1/5…read moreSelection: Geared towards orders, it seems. In store selection: 0/5 I stopped in to buy patio furniture and placed my order without issue. Service was alright, a bit slow and my order seemed unimportant, but it got placed and I was happy to support a local business. A few days before my quoted ship date I contacted traditions to check-in and they informed my ship date was actually delayed by 3 months due to a misunderstanding on their end with the vendor. Had I simply ordered online through the manufacturer, I would've already received my order. I canceled my order and received a refund without issue. I placed an order directly with the manufacturer for a slightly lower price and faster delivery than they quoted. I can't speak to their design services. I suspect this business isn't really meant for my budget (~$3-$5K for outdoor furniture) and more for whole home custom furniture/design purchases with $50k+ budgets.

I've been shopping with them for years and love everything I've purchased. I usually shop the…read moresales but Lisa my decorator is fabulous and helps me so much. There products are exceptional and you won't find them anywhere else.

"UPDATE 2 Amazing customer service/got my chair-very…read moreimpressed with the speed in fixing my wrong item.

Stopped by on a Saturday afternoon to browse. My sister wanted to check out some couches. We did…read moresample the massage chairs, they were nice but $8k+ for a chair?! Would have to come with wheels also to get me to & from work to pay it off. The items were a bit pricey but seemed like decent quality. The sales people weren't very present or attentive but sometimes it's nice to be able to browse around without them on your heels. Connected to Dock86.

If I could give 1 star, I would…read more This is a company that only cares about upselling. Customer service? Forget it. Once they get you to purchase something, all forms of communication, customer satisfaction and honor end there. Looking at you, Colleen Woods. Having been a continuous repeat Tempur-Pedic customer over the years, this is the first time I have ever had a problem. It will now be the last and I'll make sure to let everyone I know to stay away. Senay talked us into trying out their most expensive mattress and base (the heating and cooling one). Upon purchase we learned 1) it's not comfortable 2) didn't solve our running hot and cold problems. Before purchasing we were promised that we could exchange both if we didn't love it. We didn't. So we tried to go back to our tried and true much cheaper (and far more comfortable) luxeadapt mattress, what we've always used previously, with their most basic base. What they delivered on the exchange instead though was a more expensive mid-to-high priced mattress and base instead. Thus 1) charging us more for a bed AND base we didn't want and 2) this bed is even MORE uncomfortable than their previous more expensive one. We tried calling the company's customer service and they said it had to be done via the actual flagship store where we purchase from. So then we tried calling over 30x over many months to the flagship store and couldn't get through to anyone that could help. Most times no one would even pick up. So we called the Wayzata store, and they couldn't even get through to anyone at the Edina location. We asked them to email us so we have digital receipts to reference. They didn't. So we had to drive into the city to try to talk to someone in person to apply pressure. After many months, I called them again (they won't follow up with you, and good luck getting the store to pick up) I was told I am SOL as "I already did an exchange". Even though they sent me the WRONG, MORE EXPENSIVE PRODUCT. The young kids couldn't help. Aladdin couldn't help. And then his boss, Colleen couldn't help. She also couldn't call me, the customer directly, to tell me to get bent. Nor did she look up my many, many numerous call logs to see how long I had been trying to course correct their expensive (for me) mistake. So now I am out manyyy thousands of dollars, with a rock hard bed I now need to get rid of, with the need to still go out and purchase a new mattress from another company to replace theirs, which is another significant financial hit. This company cares only about your money and not the actual customers. They have no principles. STAY AWAY.

Great store everything was well kept and the employees boy oh boy were they helpful! From the store…read moremanager of Aladdin down to the helpful hands of Mohamed Jeylani, Yaqub Badri, and Lion Kitten, it was reminiscent of LeBron led Heat!

Kathy at the AV location really knew her stuff but was just informative, not pushy!!! A rarity. She…read moreleft us be to make our decision without pressure. Narrowed our focus down to help us decide. A great experience. This will be our 3rd mattress from OMF, different locations but always satisfied.

I bought my mattress company mattress back in the summer of 2024. It was need firm with a mattress…read moretopper and I never regretted that decision. Unfortunately, a year later my boyfriend and I were shopping for a mattress for his bed and as I bragged about mine we went to the mattress factory where I purchased my mattress. We asked for the same kind of mattress I had purchased the year before. Everything went well and the waiting time on delivery was minimal. Got the mattress, set it up and that night we had the worse sleep. The mattress we purchased lacked the same quantity as the one I had bought the previous year. It was like sleeping on a hard board with no cushion. We went back to the store in Applevalley, Mn where we purchased the mattress and was told we could not return it unless we could prove it was not the made correctly ( no topper ). How does one prove that? It clearly had the topper only the amount of cushion that was upon the displayed mattress in the store was not what my boyfriend received and it was not the same quality as the identical mattress I purchased the year before. We are still sleeping on this mattress and have had to order online an expensive mattress topper to add on top of our mattress as the Mattress Factory refused to allow us to return or exchange the faulty mattress we bought not 6 months ago! Needless to say? Although disappointed as the mattress I purchased in 2024 was a dream, I will no longer be purchasing my mattress from this company again.

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale

This is one of my favorite locations for TJ Maxx home goods…read more It's got a lot of variety, it's well organized and has a nice flow to it. It tends to be pretty busy on the weekends though, so consider that. Additionally, everytime I am here, I find myself waiting in line to check out for quite awhile, they usually seem pretty under staffed in that area. A clean store, the employees are helpful and it is easy to find everything as well. The prices are good, nothing too special or incredible.. but it does get the job done. If you are looking for any sort of home good item.. this is your spot!

This Homegoods was very clean and organized. It took over the former Bed Bath and Beyond…read morestorefront. I like the variety of items they have to offer (ovi mostly home decor and furnishings). I do find good stationary and other little decor things here. Prices are usually fair and they some clearance aisles as well. Not much staff interaction besides checking out. We went around dinner time and it was pretty chill, no line when we went to check out (which is rare). Overall fun to browse around.