Cancel

    Open app

    Search

    Lovesac

    3.5 (15 reviews)
    Open 11:00 am - 6:00 pm

    Lovesac Photos

    You might also consider

    Recommended Reviews - Lovesac

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I purchased 2 Lovesac beanbag chairs for my children w my "covid-19 hero reward" as I am a Frontline medical provider. The one arrived okay... Green duffle w some dirt from transport. 2 boxes w 2 black Velvet covers in great shape. My second sac arrived a day late in a "damaged by FedEx box", no duffle, fully inflated and COVERED in dirt. I phoned CS and got a call back about 4 hours later. I emailed customer service giving pictures of the damage. 5 days later I finally get a response stating they need more proof of damage. DO NOT BUY FROM THIS COMPANY. $1600 worth of bean bag chairs and one is damaged in route. Thanks so much for my hero "reward". I guess the jokes on me. UPDATE: THE DISTRICT MGR CONTACTED ME AND OFFERED AN EXCHANGE OF BAGS. IF YOU HAVE ONE, YOU KNOW THESE THINGS ARE HEAVY! I SAID "NO. I WILL NOT PACKAGE, LUG AND SHIP" THAT MONSTER SINCE IT ARRIVED DAMAGED. THE MGR ENDED UP JUST SENDING A NEW BAG. THANK YOU FOR MAKING IT RIGHT! Missy R PA-C Baltimore, Md

    M Lounger in taupe :-) thank you, Neil Nelson for helping us!
    Michelle T.

    Honest & straight up review here... My husband & I had been researching & eyeing up these couches for months until we finally decided to invest in one. We got the M lounger with two sets of covers & absolutely love it! The quality is wonderful & we call these couches "adult Legos" since you can set them up pretty much any way you'd like. Neil Nelson was our go-to guy every time we stopped by & he helped us in every sense of the word. He gave us extremely honest feedback & opinions & helped us pick the two best covers for our family (small child & dog) since some covers are better than others for families like ours. The only situation we had was the $200 fee we paid to have the furniture set up for us (so we could see how to do it) & the guys who came didn't know how to set it up at all. HOWEVER, they were very friendly & honest as well & we called Neil at the store to tell him about it & he took charge of the whole situation & got us a full refund on the set up fee, as well as a free gift apologizing for the inconvenience (a $150 blanket/throw) in our choice of color. We weren't angry by any means but the fact that he stayed in contact with us throughout the time it took to resolve the situation was wonderful. He GENUINELY cared to help us out & was by far one of the best sales people we've ever dealt with. Being in the service industry myself, this speaks volumes. He was extremely friendly, talkative, yet got right down to business as well. He went above and beyond to satisfy our needs & there aren't enough people like him in the industry. I hope corporate sees this review & gives this man a big raise &/or management position because if he was that great with us over the course of a couple months, I can only imagine what else he can offer to others & the company in general at a higher position. Thank you, Neil for all your help & dedication. We won't forget you & wish you the best! We will be calling you in the future to order the rocker sac chair as well one day :-)

    See all

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Omar A.
    64
    20
    26

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sharon K.

    Sharon K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Lovesac

    Review Highlights - Lovesac

    Love sac is a great product hands down but what made our buying experience excellent was NEIL!

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Curiozity Shoppe

    Curiozity Shoppe

    3.6(7 reviews)
    3.0 mi
    $$$

    Mostly overpriced antiques and old furniture. You should definitely look over pieces for damage or…read moremissing pieces before purchasing, and you'll probably have to clean them once you get them home because it doesn't look like the store cleans them. I actually bought two pieces of furniture here (one was missing a decorative piece of hardware that I didn't notice till I got it home), but the most "curious" thing was the delivery policy. I was charged $95 for delivery. One of the owners said there would be 2 men to deliver a sideboard and a heavy cabinet, but it turned out that only one guy showed up. He said usually the owners of the store send an extra guy to help him but they didn't that day. He looked confused about how he was going to manage to carry the heavy pieces off the truck. Fortunately, my husband was home and could help carry the furniture into our house. Honestly, though, for $95, I thought my husband shouldn't have to lift a finger. I went back to the store and said that it was my understanding that they were supposed to send 2 delivery guys. One of the owners said, "Oh, it was a misunderstanding. I thought you said your husband was going to be home." I did say he was going to be home, but I clearly asked the owner if they would be sending 2 delivery guys, and he said they would. I thought he was just asking if someone was going to be home to open the door. Anyway, the other store owner clarified that for $95 they usually send 2 delivery men, but neither owner offered to compensate me for the fact that my husband had to "work" as the extra delivery guy. Seems like a shady business practice to me, so I will not be visiting this curious shop again! Next time, I'll stick to Great Finds and Design down the street.

    I found a fainting couch from Curiozity Shoppe through a Craigslist listing. It was in amazing…read morecondition and the price was much lower than I would have expected. The actual piece was in their other location (near 11001 York Rd.), so I did not get to see it before I purchased it. Donna (the owner) was very honest about the piece though and let me know about a small problem with it before I considered buying it. I first spoke to her on 7/13. I let her know I wanted the piece and she was happy to reserve it for me until I could pick it up on 7/17. She even went to the location where it was after she closed the shop to allow me to pick it up after work. Overall, the service I received was excellent. Donna was not pushy at all, which I found some consignment/antique dealers to be. She was genuinely friendly and helpful. From the conversations I overheard with other customers in the shop, she is extremely knowledgable about the pieces she sells. Also, the prices were extremely good for the quality of the items being sold. I would absolutely go back to Curiozity Shoppe any time I am looking for furniture or unique decorations. Just a note on the location: my GPS sent me to the wrong place at first. 75 W Timonium Rd. is not in the same parking lot as About Faces. It is on the same side of the street that the Red Roof Inn is, just across the street and next to McCormick's Paints.

    Photos
    Curiozity Shoppe
    Curiozity Shoppe

    See all

    Gavigan's Furniture- Towson

    Gavigan's Furniture- Towson

    1.9(18 reviews)
    2.2 mi

    DONT fall for their "family owned business" spiel. All these people care about is getting you to…read moreagree to buy their often overpriced furniture, sign their predatory contract, and pay for it. Then, you have only 24 hours and your money is basically theirs. Most of the time you'll have to wait 1-2+ weeks, but they still refuse to to accommodate for their greedy contract. However, you need to still accommodate to their terribly slow delivery schedule. Please don't even think about working with these people unless you're certain you're getting a good price. They'll always pretend like their prices are low, but I've been able to find much better furniture at a much more affordable price. They're genuinely just not good people, they just pretend until they get you to sign your soul (aka their greedy contract)

    Terrible experience with Gavigans. Bought two recliner chairs, one of which had a defect in the…read morematerial on the armrest. Took many months to get the defect fixed. They would NOT replace the chair. They took the arm apart and replaced the fabric and restuffed the arm chair but it was higher one one side than the other. I repeatedly asked for a new chair and was denied. I wrote to BBB and the alternative I was given, was to go to arbitration which would have cost me more money and I would have to get to the arbitration center. ( Mind you I am nearly 72 years old and it is not easy to get around.) I let it go and had to just accept the fact that this company does not stand behind its product and took advantage of a customer. Now today I cut my finger because the staples that they used to reattach the armrest material have pulled out. UGH. Back to calling their fix it department ServeCo again. Wonder what they will do now. Also there is no way to reach Robert Gavin Jr. the CEO. I have tried emailing his office and never heard from him. I asked the sales person who sold me the furniture to give me the CEWO email address and they claim they dont have it and you have to go through ServeCo. Such a run around. Such a terrible company with terrible customer service. I would warn as many people as possible not to shop there.

    Photos
    Gavigan's Furniture- Towson
    Gavigan's Furniture- Towson
    Gavigan's Furniture- Towson

    See all

    Lovesac - furniture - Updated June 2026

    Loading...
    Loading...
    Loading...