I've been on the hunt for a new couch and my searches brought me into The Hangar. It's a cute,…read moretrendy furniture shop all beautifully laid out in Santa Monica. There is a small parking lot out front with just a couple of spots, but fear not - there are street spots around if you can't snag a lot spot. However we were there for about thirty minutes and were the only ones on a Saturday afternoon, so spot snagging may be easy. When we walked in, we were warmly greeted and allowed to just browse the store. So many cool pieces in here and beautiful items, all beautifully staged. I didn't find my 'right' piece but did see a lot I would love to have in a perfect world. You can also browse on their website if you can't make it in person. I very much appreciated being able to look through everything without any pressure. Great selection of niece pieces at The Hängar.

I was surprised at the big selection at the hanger. They had very nice things and the staff was…read morevery kind and helpful without being pushy. I liked a lot of their art and I am going back to see if I can find a few pieces to put in my brand new living room And the lady that helped us. There was very friendly and kind. I'll be back and you should stop in you never know what you'll find there and that keeps me coming back *Renee Piane ~The Love Designer And relationship Reinvention Expert ! Let me help you You decorate your new Love Nest !

I am a frequent customer at West Elm in Santa Monica, and until yesterday, I had always enjoyed my…read moreshopping experiences. Unfortunately, my most recent visit was the complete opposite. When the General Manager, Josh Marty, stepped in to assist, the experience quickly became uncomfortable. Rather than providing helpful customer service, he was dismissive, rude, and made me feel like asking for assistance was an inconvenience. As a loyal customer, I did not deserve to be treated with such a degrading attitude. What was even more concerning was witnessing the way he interacted with his own employees. In front of customers, he repeatedly spoke to his team in a belittling and disrespectful manner. The employees remained professional, kind, and eager to help despite the way they were being treated. It was genuinely upsetting to watch. A General Manager should set the standard for professionalism, communication, and customer service. Unfortunately, this interaction reflected the opposite. His behavior created an uncomfortable environment not only for me but also for the other customers nearby. I sincerely hope West Elm addresses this matter. The employees I encountered deserve far better leadership, and customers deserve to feel welcomed and respected when they shop.

Good designs but absolutely poor operations team. We were promised delivery on a specific date, for…read morea window for a table and 8 chairs. We sold off our old table and benches to make room, and then last minute we get a call that the delivery is cancelled. New timeline is 2 months later, WTF? After being on the phone for 45 minutes, they offered part of the delivery. What do we do with 8 dining chairs and no table? No compensation and no supervisor over the weekend. West Elm has declined so much we will never be ordering from them again. Buyer beware and be mindful that you can never rely on them until you actually get the physical delivery.

A quick update I forgot to update. The sofa came out amazing, it was actually custom built and…read morecompleted and delivered within two days. If I could give more than five stars, I would. This family and company are amazing. I highly recommend coming to Sofa Club.

Another great experience with Sofa Club!…read more I've been a customer of Sofa Club for years and purchased most of the furnishings for my Airbnb from them, including sofas, dressers, mattresses, bedding, and other items. Their quality and service have always been excellent. Recently, one of my custom-made dressers from Sofa Club was damaged by a guest. I contacted them for help, and once again they took great care of me and helped get the dresser repaired and looking great again. This is exactly why I continue to recommend Sofa Club. They don't just sell you furniture and forget about you. They stand behind their work and are there when you need them, even years later. Tina and Kent have always been kind, fair, knowledgeable, and genuinely helpful. Thank you again, Sofa Club!

Let me start by saying that I could move into the Joneses and hang out there for the better part of…read morea year and be totally happy. The space and curation itself is THAT awesome and comfy. You'll be inspired to switch up your whole decor aesthetic after just one visit! A friend recommended we check them out when we moved into a new house and our beloved couch that we'd literally had for decades... like while we were just dating... was not working in our new space. We needed a custom size and wanted the L shape to create a scenario where our family of four could curl up together and make key memories before the kids head off to college in a few years. We had never designed a couch before but definitely had some thoughts and ideas. The staff were there for it and vibed with us on it over multiple visits, calls, and emails. It was a BIG step for us and they held our hands the whole way. We must have sat on every couch there over the course of 3 visits and in the end, designed with them the PERFECT couch. Everyone was completely lovely. But here's where it gets really good. My husband wanted a low, deep, lounge style but I felt like I needed a little more stucture so we combined the styles of two couches, keeping it low and loungey but adding a second row of cushions so you or a guest can choose if you want to be laid back or more upright. It's the best of wboth worlds and completely flexible for older guests who would be swallowed up in a couch this deep. It's gorgeous... we sat down with them (on that couch!) and plotted it all out, with the L facing the right way in our house to make sense and bring the space to life. Mady hand-sketched it all up right then and there. The delivery team was so nice and lovingly unpacked the whole thing and were so sweet when I had a major brain fog moment and freaked out that they had made a mistake and designed the L facing the WRONG WAY! In quite a panic, I called the shop and reached Noa, who calmly dealt with my extreme freak out. The delivery team patiently waited for the whole thing and consoled me as I shed a few tears. Noa offered to come take a look at it IN MY HOME to assess the situation. A few days later, I'm walking through my home with them (Noa and her mom, the owner!) and we are all chatting about how it actually looks awesome in the orientation that it's in. I still had sworn that I didn't design it that way but agreed that it actually felt like I should have. They were calm, poised, creative, open, and completely invested in making sure their handmade piece felt perfect in my space. They were not aggressive nor accusatory... just there to see how best to resolve the issue, knowing that it was a custom-built piece. And they were lovely humans as well. We talked about art and design, building a business from the ground up, and the challenges with keeping a small business afloat during economic downturns and worldwide pandemics. Months later, I realized that no one made any mistakes and we actually designed it just like this, and it's been my absolute favorite thing in my home ever since. I think about this experience often, and I'm so grateful for their graceful reaction and approach. The couch itself is a standout in the space and sets the tone for the rest of our decor. It's comfortable beyond belief. It's easy to maintain, has held its shape for years now, and is easy to clean. We got it in a cream fabric, so that was a worry, but they taught us how to care for it easily! Not only does it hold our whole family, but a lot more people when the kids have friends over. It has helped shape not only our space from a design perspective but in how we interact within the space and with each other. And we get so many compliments on it. The quality and craftsmanship are unmatched. We couldn't be happier. THANK YOU! But what really stands out is that in this age of faster, cheaper, AI, and automation, this company is a family business of artisans that care deeply for the products they craft and the impact on their customers and clients. They want you to love the pieces you bring home, and they care to work with you until you do. They love art and design, so definitely take their suggestions!! Their pieces show that love and care and offer you a heightened level of quality and comfort. They are well worth the price, and I hope that you will pop your head in the shop and judge for yourself. You may just bring home a new piece that feels like an extension of your own family. You won't regret it!! I recommend them to all my friends and anyone looking for new furniture. They are the BEST!

A wonderful Company to work with! Got our couches in 3 weeks and they are gorgeous. So happyread more

Store is very clean. The crew are friendly and work efficiently. Large private parking lot.read more

This location is a gem. The staff are super friendly and helpful. This is such a great way to get…read moresmaller orders from IKEA without having to pay more for shipping.

This place is amazing. We hired an interior designer to help us with our living room, and she…read moresuggested Organic Modernism right away. As soon as we walked in, we gravitated towards many pieces in their show room; all of high quality, rich color and interesting detail. Their showroom isn't fancy, but the furniture speaks for itself. In the end, we settled on a credenza and side table that look fantastic in our home. Both pieces are made of solid/quality wood and have amazingly unique details. They even gave us a surprise discount because it was 4th of July weekend. I'm writing this review, not only because of their tasteful craftsmanship, but because of their customer service. Admittedly, I was a hard customer to service. The store offered delivery to our home for around $100, on a weekday that worked for you. There was a miscommunication between me and the store manager. I thought that they were going to delivery my furniture on a Wednesday, so I took the day off of work. When I realized on the day, that the manager and I had misunderstood each other, I was pretty angry but he stayed completely accommodating and courteous. Very professional. He even offered to arrange delivery to my house over the weekend, so that I wouldn't have to take another day off from work. I would highly recommend this store to anyone looking for unique and timeless pieces.

Really lovely assortment of interesting things from local artists. Owner is also very helpful.read more

Don't miss out on this gem of a store. Fantastic curation of furniture, pottery, lamps and moreread more

I used to shop all the time at their previous Santa Monica location on Lincoln and then they…read morerelocated to Montana to an absolutely beautiful store. They're constantly changing up their inventory and they have a really great mix of plants and pots, furniture, books, classic vinyl, candles, and knickknacks galore. Owner Anton and his wife Lina are super cool, and the no matter what day you go in Myrene or Veronica or any of the other staff are always there to go above and betond. I have lots of things from them in my house and will continue to go back. Here's my latest addition.

My go to for all things beautiful. Anything you get here will only add/enhance any home looking to…read moregive it more character, with love from desert artists. With a good selection of indoor and outdoor furniture and home goods, and some jewelry, this is always a must stop when we drive through Yucca.

The sales staff was incredibly helpful. This might not be the cheapest furniture in town, but you…read moreget what you pay for and we found the most beautiful whiskey barrel chairs that went perfectly with our table and are super high quality! If you are looking for furniture that will last, this is THE place!

We purchased a Table and Chairs from them. The first Table and Chairs we bought was delivered in 4…read moremonths, it was the right color but the table was damaged. Barn took the table back. They exchanged it for a Table which was a Cherry Wood Color and matched nothing in room. They took table back and we waited another 8 months and the finally delivered yet another cherrywood Table. My cabinets were walnut. We called and spoke to Leon the Owner, who said we said Number 1 the damaged table was the Cherrywood color and what we ordered, it wasn't! The Table is Beautiful but not Walnut. We kept it because Leon said it was the best he could do. I recommend not Ever Buying anything that needs to be ordered and made. They are very ignorant when they mess up and it takes forever. We paid $ 4,000 for something that must be covered all the time.

I'd previously been to the showroom on La Brea and did not have any issues. Prior to making a…read morepurchase, however, I needed additional swatches and stopped by the Santa Monica showroom as it was closer to my location at the time despite still being over a 30 minute drive. Well, imagine my surprise to find a sign on the door that it is appointment only and no one was there. Disheartened I tried calling the location to see if by chance I could connect with someone but the audio message said that there was no one available to take my call even though it was within their business hours. Coming to this location was a giant waste of time.

They charge a flat $299 shipping fee for all orders--whether you're buying a full bedroom set or a…read moresingle chair. It's not based on size, weight, or location, and there are no alternative options. I had planned to purchase one of their ottomans, but after calling to confirm, the representative not only verified the policy but was surprisingly dismissive, insisting it was "normal." The shipping alone nearly doubles the cost of the ottoman--completely unreasonable.