I've been on the hunt for a new couch and my searches brought me into The Hangar. It's a cute,…read moretrendy furniture shop all beautifully laid out in Santa Monica. There is a small parking lot out front with just a couple of spots, but fear not - there are street spots around if you can't snag a lot spot. However we were there for about thirty minutes and were the only ones on a Saturday afternoon, so spot snagging may be easy. When we walked in, we were warmly greeted and allowed to just browse the store. So many cool pieces in here and beautiful items, all beautifully staged. I didn't find my 'right' piece but did see a lot I would love to have in a perfect world. You can also browse on their website if you can't make it in person. I very much appreciated being able to look through everything without any pressure. Great selection of niece pieces at The Hängar.

I was surprised at the big selection at the hanger. They had very nice things and the staff was…read morevery kind and helpful without being pushy. I liked a lot of their art and I am going back to see if I can find a few pieces to put in my brand new living room And the lady that helped us. There was very friendly and kind. I'll be back and you should stop in you never know what you'll find there and that keeps me coming back *Renee Piane ~The Love Designer And relationship Reinvention Expert ! Let me help you You decorate your new Love Nest !

Had an amazing experience here! Andrea was such a wonderful, lovely person, and the manager was…read moregreat too. After going to the Burbank West Elm where the customer service was horrible, I decided to give the Santa Monica West Elm a try, and I'm so glad I did. The experience was enjoyable. They made it stress-free and just made everything so easy.

Good designs but absolutely poor operations team. We were promised delivery on a specific date, for…read morea window for a table and 8 chairs. We sold off our old table and benches to make room, and then last minute we get a call that the delivery is cancelled. New timeline is 2 months later, WTF? After being on the phone for 45 minutes, they offered part of the delivery. What do we do with 8 dining chairs and no table? No compensation and no supervisor over the weekend. West Elm has declined so much we will never be ordering from them again. Buyer beware and be mindful that you can never rely on them until you actually get the physical delivery.

I had a custom-made sofa with the sofa sleeper bed installed in it. My son and I designed it. I let…read moremy son pick the materials. We are very pleased with the sofa. It is a sofa with a chaise. The couch is now about six years old and we still love it. The sofa we made in 2019 gets more than 10 out of 10 stars. Everyone who comes over or falls in love with it. More recently, I came in last week to help my nephew pick out a sofa. The owner she's really awesome. She offered us a really good deal on one that was already there. But we could not fit it in my nephew's apartment. So we decided to custom make one. We couldn't be happier with the result of our design. We just submitted it. She made some recommendations to make sure that it sits well and feels well. We should have it in a couple of weeks.

Awesome mom & pop store. Owners are very friendly and good at helping you work through different…read moreoptions during your visit. Even after, they were very good at accommodating some of my changes on the phone and texting me confirmation of my requests. Couch got delivered close to a week after my visit. Very affordable and nice quality couch. Would recommend!

Hands down, best sofa we've ever purchased! It is soooo comfortable, and it has NO "new sofa" odor!…read more I have asthma and allergies and the "new sofa/carpet/flooring, etc" odor causes me headaches and they feel toxic. I truly believe our Joneses sofa was made with safer materials, and high quality! It's not the "least expensive" choice, but we feel reasonable and worth it. We intend to keep it for decades. You get to pick your model and fabric, with many to choose from. And, it's made locally, which is validated by it being made and delivered in less than 2 weeks! The staff is also super helpful and friendly. We lost our home in the horrible fires 1/7/25, but we are rebuilding and will need one more sofa once our house is ready, and Joneses will be our go to!

Another fantastic experience with The Joneses LA. This is our third time working with them. We…read morereupholstered our couch that we custom made with them years ago. It feels brand new! Everything from the in-person shopping to the delivery is easy going. If there are any snafus, they fix it right away with no stress. I always recommend them the moment a friend is looking for a couch.

I ordered some bed items for my son and was glad to find out there is a free pickup location here…read morein Santa Monica! I didn't want to drive to Burbank to pick them up or pay the delivery fee. There is free parking, and the pickup was smooth and easy.

This is super convenient!! Ordered my ikea furniture and smaller items on Saturday night and was…read moreready for pick up in the morning. It was free to pick up too. They helped us load it into our car and we were in and out within 3 minutes. Super nice staff too! Will be ordering to pick up here again.

Really lovely assortment of interesting things from local artists. Owner is also very helpful.read more

Don't miss out on this gem of a store. Fantastic curation of furniture, pottery, lamps and moreread more

I used to shop all the time at their previous Santa Monica location on Lincoln and then they…read morerelocated to Montana to an absolutely beautiful store. They're constantly changing up their inventory and they have a really great mix of plants and pots, furniture, books, classic vinyl, candles, and knickknacks galore. Owner Anton and his wife Lina are super cool, and the no matter what day you go in Myrene or Veronica or any of the other staff are always there to go above and betond. I have lots of things from them in my house and will continue to go back. Here's my latest addition.

My go to for all things beautiful. Anything you get here will only add/enhance any home looking to…read moregive it more character, with love from desert artists. With a good selection of indoor and outdoor furniture and home goods, and some jewelry, this is always a must stop when we drive through Yucca.

Great customer service, fast response and good quality furniture,…read more This is my third time buying from them .

The best quality furniture for the price, we've purchased: headboard, dresser, bench, coat rack,…read moredining room table and chairs so far. We will not go anywhere else, custom made Amish furniture is the best. The staff at the store and delivery persons were wonderful to work with.

I'd previously been to the showroom on La Brea and did not have any issues. Prior to making a…read morepurchase, however, I needed additional swatches and stopped by the Santa Monica showroom as it was closer to my location at the time despite still being over a 30 minute drive. Well, imagine my surprise to find a sign on the door that it is appointment only and no one was there. Disheartened I tried calling the location to see if by chance I could connect with someone but the audio message said that there was no one available to take my call even though it was within their business hours. Coming to this location was a giant waste of time.

They charge a flat $299 shipping fee for all orders--whether you're buying a full bedroom set or a…read moresingle chair. It's not based on size, weight, or location, and there are no alternative options. I had planned to purchase one of their ottomans, but after calling to confirm, the representative not only verified the policy but was surprisingly dismissive, insisting it was "normal." The shipping alone nearly doubles the cost of the ottoman--completely unreasonable.

I've been a customer for many years. They have always gone above and beyond with their customer…read moreservice. It is rare to find a company that really cares as they do. They have custom furniture that is great quality and American made that they stand by and it looks great too. I just visited their new Santa Monica store and it is beautiful. Great job girls!

After more than 6 weeks of back-and-forth, the issues with my sofa sleeper still remain unresolved…read more Unfortunately, this has been a very disappointing furniture purchasing experience overall. The sofa sleeper I purchased for nearly $3,000 turned out to be far less comfortable and supportive than expected, especially for a piece intended for regular use. After seeing the materials inside the cushions, I was also disappointed by what appeared to be lower-quality fill and construction than I anticipated at this price point. What has been most frustrating is the lack of a clear long-term resolution. While some temporary adjustments were offered, they did not fully address the core comfort and quality concerns. Communication also became inconsistent over time, which added to the disappointment. I genuinely wanted to support a smaller local business, but this experience highlighted the importance of strong quality control, reliable materials, and consistent customer support. Larger, more established brands may provide more reassurance in those areas. I would encourage others to research carefully before making a significant furniture purchase here. Based on my experience, the quality and comfort did not match the price, and the resolution process was much more difficult than expected.