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    Lovesac

    3.3 (75 reviews)
    Closed 10:00 am - 9:00 pm

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    Kaetyng C.

    I dropped by Lovesac wanting to test out a few of their sac models and to try out their couches just so I had an idea of what they felt like for future purchases. Their couches are pretty standard in terms of comfort, but I love how it's a modular design so you can easily change the configuration to meet different needs. Regarding the sacs, they only have two models available (super sac and pillowsac) in their showroom which is unfortunate. The sacs are massive so unless you have a huge space, it definitely won't work for most apartments/condos. My main concern would be transporting them in a move due to the size and weight. Overall though, I didn't like the supersac. It was extremely firm and uncomfortable (overstuffed maybe?) with no support. However, I fell in love with the pillow sac since it offers much more support when tilted on the side (though it's definitely not comfortable for 2 people). The sacs here are expensive but I didn't realize the covers were almost the same price as the sacs themselves. It would've been nice if their swatches listed the price, but their pricing isn't very transparent. I didn't see pricing anywhere in the store or on their pamphlets. They did have a sale for 25% off sacs and 15% off the pillowsacs and smaller sacs so I would definitely wait (if you can) for a sale before purchasing. Regarding the experience, I wish there were more products in their showroom to test out. The employees were extremely nice and I never felt pressured to purchase anything. They were extremely helpful and constantly provided feedback on each product which I appreciated.

    Sample couch
    Anissa C.

    Great customer service came here looking specifically for this type of couch. They sales ladies were very kind and helpful and patient. They allow you to sit on the couches to try them out they have tons of fabrics to choose from they also have little couch blocks for you to design the couch the way you want it.

    This is how poorly the cases fit

    I purchased custom leather covers... first, Dalene ordered the incorrect ottoman then 3 of the 5 pillow covers fit correctly. First the store excused it as "it's relaxed fit" then tried the second excuse that I wasn't putting the pillows in correctly (this was my second purchase of cover, so I know how to put a pillow into a case). They had me bring in the poorly fitting covers and STILL tried to tell me that I was wrong. This purchase was $14,000, excuse me for wanting cases that FIT!

    .My lovesac is full of polyurethane foam filling that is dirty and looks like garbage with pieces of plastic wrap.

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    1 year ago

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    Page 1 of 2

    Ask the Community - Lovesac

    Review Highlights - Lovesac

    Not only do I not have to drive out and pick it up, BUT I can sit around and lounge on my MovieSac waiting for it to come .

    Mentioned in 3 reviews

    Read more highlights

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    What A Room Furniture

    4.6(448 reviews)
    3.9 miNorth San Jose
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    I was in the market for a new sofa and previously had just bought them online with very little…read morethought besides color and aesthetics. I'm very glad I came to What A Room Furniture because Daniel was able to educate me on all the different elements that one had to consider when buying a sofa including seat firmness, depth, configuration, and fabric. He helped immensely with helping me customize the ideal sofa with the appropriate measurements for each component. I always thought furniture was just pick and buy and was surprised by how customizable every aspect was. I'd definitely recommend stopping by if you are considering an upgrade to that old table, chair, or sofa as they have a great selection to customize to your preference and even better service to help you every step of the way!

    So happy we found this place as we've been searching for a new couch for years. We have specific…read moresize requirements due to the room size and also really wanted to keep a chaise lounge without loosing any sitting room. We were able to make a couch that fits us! We found the couch style we liked, picked a performance fabric, chose how many cushions, seat firmness, seat depth, chaise length and width. Literally everything was customized! I also love that it's made in California without any forever chemicals. I didn't want a prop 65 warning on our couch especially since we have a new baby at home. Daniel was so helpful in the store with all of our questions and he had great suggestions and made sure that we knew our options. We never felt pressured into anything and that's really appreciated. Being it's made to order they said it would take 4-6 weeks but it was delivered in 3 weeks!!! Love this place and highly recommend them.

    Photos
    What A Room Furniture - Shop our Memorial Day sale and take 15% off storewide with free delivery for orders over $2,000

    Shop our Memorial Day sale and take 15% off storewide with free delivery for orders over $2,000

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    American Furniture & Mattress - Images sent by Brandon (store owner)

    American Furniture & Mattress

    3.1(9 reviews)
    2.4 mi

    1st red flag, no pictures can be taken in the store. I think this is so you don't find the same…read morepiece online for less (which you will even at so called discounts). 2nd red flag Brandon (the owner) would not give me the name of the piece I had bought. (Instead sent pictures of dimensions.) Just refused, I think this is so I couldn't google it and see the better pricing online. They put vague names on the furniture like "sofa chair" or "sofa chaise". Great way to keep customers in the dark. 3rd red flag, he covered the terms and conditions section on the paper work with a receipt. I've always seen people staple it at the top left/right hand corners. 4th red flag, he wanted me to send him pictures of the front/back of my credit/debit card and I did what anyone would have done and said no. He got defensive. 5th red flag, he wanted to keep the copy of MY purchase receipt, for what? Don't know because he has a copy. Delayed delivery first he said that Thursday (May 8th) then it was the following Tuesday (May 13th) then on delivery day it was "we are coming between 2-4pm" then they were "coming maybe at 5pm." Couldn't shake the fact that I thought I was getting a floor model and so I wanted the sofa assembled at my home fresh out a box because the doubt was already set in at this point. When that wasn't going to happen I asked for a refund and Brandon responded with a lot of exclamation points i.e. what I think is yelling via text. So if you see the store reply to my post and get defensive take that as your sign to do business elsewhere. Shop at your own risk.

    Was unable to complete an online purchase. Customer service tried to help but the online payment…read moreservice was not user friendly and could not seem to accomodate a billing address that was different than the delivery address. Very disappointing outcome and ultimately a waste of my time and effort. Shop elsewhere. Amazon and Costco sure like my business, Guess I will go there

    Photos
    American Furniture & Mattress - Images sent by Brandon (store owner)

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    American Furniture & Mattress - Picture of customer copy receipt pt.2

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    Scandinavian Designs - Bedroom set

    Scandinavian Designs

    4.3(109 reviews)
    5.1 mi
    $$

    Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

    Very conveniently located with friendly customer service. Prices are on the higher side but you're…read moresure to find something that suits your tastes here. I loved some of the pillow designs that they had on offer. One of my go-to spots when I need something for the house and honestly very similar to West Elm in terms of both vibe and price. I would recommend looking through the extensive clearance section to find the best value items that they have.

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    Habitat For Humanity ReStore - San Jose - Tile floor & window

    Habitat For Humanity ReStore - San Jose

    3.8(107 reviews)
    4.8 miNorth Valley
    $

    IMHO Today's Black…read moreFriday deal was 40% off on donated goods! We weren't sure which items would be considered donated, but we figured we'd find out if and when we found a "treasure" to take home. I found a box of picture hangers but there was no price on it! This happens way too often here, unfortunately. It wouldn't hurt to ask at the register, so I held onto it. My husband found a bag of 12 pairs of work gloves for $5. He grabbed two different bags. Before I could even ask at the register, the friendly cashier had already inputted $5 for the box of picture hangers! That was the most I was willing to pay, so I was very happy. With the added work gloves, and minus 40% off the total, we got a great Black Friday deal!!!

    Death Restore Honor…read more One of three Restore locations in the Bay Area (Oakland & Concord) that benefit Habitat for Humanity's mission of building homes throughout the US and the world. The Good: *Huge selection of used furniture *Used appliances like refrigerators *Friendly service *Also sell lots of brand-new and used construction supplies like paint, tape, light bulbs, and other miscellaneous stuff donated by contractors who had purchased too much of one thing or another for their project(s). *Rewards program *Accept CashApp, as well as CCs *Keep an eye out for 50%off items The Meh: *No delivery options available *No clothes, books, or kitchen stuff like a traditional thrift store just furniture and construction supplies. *Area is a little sus, so make sure to lock your car. The Ugly: *We stopped at another Thrift store beforehand, and Restore's prices are a bit higher than the average. Conclusion: Great place to get slightly used furniture at decent prices and help keep more stuff out of the landfills.

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    Lovesac - furniture - Updated May 2026

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