I'm so disappointed !!! I stopped on Sunday around 130p and the deli hot food case was totally…read moreempty.... My choices were microwave food and pizza or cinnebon???? Flying j totally dropped the call for the day

On December 18th, 2024 I stopped to rest at the Winnemucca Flying J around 8pm. Just before 10pm I…read morewas rudely awakened when someone pulled in next to my vehicle playing very loud and very unpleasant music. I endured the noise for about 10 minutes until it stopped. At 12:45am I was again awakened by the same loud and obnoxious music. After enduring the noise for 10 minutes I began honking my horn to drown out the offensive music. The music stopped. I was then confronted by the occupant of that vehicle, which turned out to be the night manager, named Roberto. He told me that I was not allowed to park there and that if I didn't leave he would call the police.(There were at least four other vehicles with people sleeping in them parked in the lot who were not rousted.) This guy was rude, unapologetic and ugly. He has numerous facial piercings and a neck tattoo and his taste in music is simply repellent. He mocked my age and called me names and ran me off the property in my underwear at 1am in the night. I have been buying fuel and snacks from Flying J for over 30 years and never before this episode did I EVER have a bad experience at a Flying J or Pilot. I have also been using the Winnemucca Flying J as my half-way rest spot for years without any objections from Flying J. I feel that this guy, Roberto, does not reflect the values and priorities of Flying J/Pilot. As a result of this bad encounter, the next morning, I purchased $120 worth of fuel at Love's, rather than Flying J. I called the Flying J later in the afternoon and shared my complaint with Adelle, a day manager. She was very apologetic, and assured me that she would follow up on my complaint. I did not hear back from Adelle or anyone at Flying J. After Christmas I contacted the corporate office to restate my complaint. The nice lady on the phone assured me that the manager and the district manager would receive my complaint. But nobody has gotten back to me. I am bitterly disappointed. In the past my experiences at Flying J/Pilot truck stops have always been pleasant and commendable. Every location has always welcomed me with a friendly "Hi! Welcome to Flying J." Roberto seems to have a different agenda than to provide comfort and hospitality to weary travelers. Because of Roberto I will no longer patronize Flying J/Pilot fuel stops. I will spend my money at Love's or Maverick's. Roberto's behavior is an embarrassment to Flying J, but if they are going to sustain it in spite of the customers I will take my business elsewhere. The boy should be terminated.

Tara was wonderful and went above and beyond for my dad and I. Wonderful costume service!!! Thank…read moreyou Tara!

Worst customer service ever. I've thought so for years but it finally was bad enough I felt I…read moreneeded to leave a review. The ladies that work there are so rude to everyone and they act like it's such an inconvenience when you ask a question. The manager made me cry when I asked for my change from gas.

So not stop here! When we road trip we rely on Maverick for…read morerefueling (both the car and my Diet Coke) and have never been disappointed with their restrooms until this stop. Half of the soda fountain was down, no Diet Coke and the bathroom was disgusting. Each stall worse than the last with fecal matter on the inside and outside of the bowls (my husband said the men's wasn't any better.) I did let the cashier know on my way out. The garbage cans at the pumps were all overflowing and the whole station felt dirt and neglected. I won't be stopping here again.

Had to stop for gas and walking the pup. This place is AWESOME! VERY clean, huge grass area and the…read moreservice reps are extremely friendly. Cleanest bathroom I've seen for a gas station, and the entire place was trash free. Excellent selections of coffee, drinks, and food to-go. Most of which is standard for Maverik.

Five stars simply for being understanding! We had mechanical issues and were unable to even put the…read morevehicle in neutral without causing more problems so we were at the pump overnight. Mechanic arrived from Reno (One Chance Mechanics - HIGHLY recommend) at 9 am and Maverick was kind enough to allow him to fix our vehicle right where it sat, at the pump. Staff were very nice and understanding.

So I went in for lunch with my husband right off the bat one of the older employees start profiling…read moremy husband made my husband so upset he left then as I'm standing there waiting for my nachos the same older employees walks past talking about how he hates everyone that comes to that store and why can't the store just explode and kill us all then my nachos r ready I look down and they r burnt I told the manager on shift and she had them make a new one which took another fifteen minutes and this is what I got for 8 bucks and it is also burnt and they were too lazy to even finish putting the topping on it

Although it clearly has several signs that say "Flying J" it does not even ask for your member…read morenumber to get discounts on gas. So, expect to pay full price. Every other Pilot/Flying J gives me a discount on gas, which is one of the reasons I stopped. Now I know to go to the other gas station that will give me a discount. Otherwise, the people are nice and it has a small store with everything a traveler needs. And the sweet cream pancakes at the Colt Restaurant next door are amazing!!!

Gas price was fine, its a little off the freeway - that's fine. Whats not fine?…read more I bought 2 bottles of water. Was told it was $3.84. Ok, fair enough. Look at my credit card statement and its $13.84. Oh hell no. Now I need to go find my receipt so I can raise it with corporate. I wish I would have had a $5 bill. Stupid me but over charging my credit card? No way! You will never get my business again. NEVER!

This is the best little secret on I-80 in Nevada, exit 216!!…read moreWe travel all over the states from California to New Jersey and I can't think of a place that has better food than here! Amazingly huge BLT's, Philly cheesesteak and hamburgers to die for! Delicious chicken strips and the best tator tots! If you haven't stopped here for food...your definitely missing out! If you need snacks, they have tons of those too!!! The ladies working here are always so very nice and helpful!! We love this place!!

Out in the middle of nowhere, just when you are wondering if you are on another planet or if there…read morewill be any Earthlings or civilization again, you see this little Shell station and you pull in to stretch your legs and buy a little something. I had scoured the store for meat and crackers, only to find that there is a wonderful deli up front!! The very nice gentleman behind the counter suggested the hot pastrami sandwich, and so I got it! He served it (to go, although you can enjoy your meal in the store) with delicious and perfectly cooked tater tots. Yummy!! Great service, good cook!

$2.71/gal unleaded with membership 12-2-25. Easy in and out to Battle Mountain truck stop. Coffee,…read moresnacks, restrooms all available 24/7.

It's a maverik! Which in my experience has always a 5 star experience. Unfortunately, I have to…read moregive less than that this time. The men's bathroom clearly hadn't been cleaned for a while. It was pretty nasty. To the point I almost felt the need to take my boys to another gas station. Other than that, as always the employees were friendly, and it had the same wide variety of food and non food options to buy in the store. Their gas is also slightly cheaper than the station across the street

Rough experience this visit. Grandson ordered mini pizzas and it was a split English muffin with…read moretoppings. Could have done that at home! Food was cold and portions pretty small for what you are paying. Took forever to get our food and there may have been only 2 or 3 tables filled. I had the chicken parmesan which I requested breaded, pretty over cooked and had tons of Parmesan cheese on it. I love cheese but should have been served on the side. Could have used more marinara too. Service wasn't great. Felt like we were being ignored... again, they weren't busy. Probably won't come back here for a meal again.

Great spot for a quick bite during our road trip. It's a casino on one side and restaurant on the…read moreother. Kids are allowed in the restaurant side. Lots of options when it comes to food, we tried some breakfast items and they were good! Food came out quick and hot. Our waitress was kind, quick, and attentive. If you're looking for a pit stop for some food this is the spot.