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    Austin, TX

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    19 years ago

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    Nordstrom Barton Creek Square

    Nordstrom Barton Creek Square

    4.0(212 reviews)
    3.3 mi•Westlake Hills
    •$$$

    Barton Creek Nordstrom continues to set the standard for outstanding customer service! Huge thanks…read moreto Julie, the Store Manager, Mark, the Service Experience Manager, Noah in Men's, and Sally in Accessories. You all are absolutely stellar! I've been shopping at this store since the noughties, and experiences like this are exactly why I keep coming back. The team consistently provides exceptional service, and if a question or concern ever comes up, they handle it quickly, professionally, and with genuine care. Thank you for always going above and beyond and for making me love Nordstrom even more. Your professionalism, kindness, and dedication to customers are truly appreciated. Cheers to the entire team--I look forward to many more years of shopping with you all. You've certainly given me plenty of reasons to keep coming back and buying more!

    This was our first time visiting Nordstrom, and it made a great first impression. The store is…read morespotless, well organized, and easy to navigate, which made browsing relaxed and enjoyable. We were able to quickly find the sections we wanted to see and try without feeling overwhelmed. The baby section was especially impressive. We really appreciated being able to see and test different stroller displays in person. Since strollers can be a big investment, it was helpful to explore options hands-on before committing. Even without making a purchase, we walked away with a much clearer idea of what we'd want for our babies. The store truly has something for everyone--men, women, kids, and babies--all laid out thoughtfully. Overall, a pleasant shopping experience. Keep up the great work and thanks for keeping the space so clean and inviting. Cheers

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    Nordstrom Barton Creek Square
    Nordstrom Barton Creek Square
    Nordstrom Barton Creek Square

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    Macy's

    Macy's

    2.6(151 reviews)
    10.2 mi
    •$$

    I came into Macy's looking for help finding a suit in a very specific color for an upcoming event…read morein Houston, and Alex made what could have been a stressful shopping experience genuinely enjoyable. She took the time to help me try on multiple suits, carefully took my measurements, and gave thoughtful advice on fit and style rather than rushing me through the process. When the exact suit I wanted was not readily available in store, Alex took the initiative to look for alternatives online and recommended that I order one. The online sizing chart was a little confusing, but she still helped me understand the measurements and choose the right size with confidence. She even went beyond that by looking into tailoring options for me. After I left Macy's, I had some disappointing experiences at nearby stores. I ended up returning because Alex had provided such a personalized and helpful experience. Even when I came back a week later to try on the suit I ordered and get her opinion, she followed up with the same care and helped me look up another tailor for alterations before my event. Alex is exactly the kind of associate who makes shopping in person worthwhile. Her patience, initiative, authenticity, and attention to detail are things you simply cannot always get from online shopping or AI. I truly appreciate her going above and beyond, and I want to thank her for showing up as her authentic self and making sure I felt taken care of throughout the entire process.

    After Christmas sales were not as fantastic as in prior years. Stop #2 Macy's. Why Macy's is a…read morehigh volume store with an assortment of goods - clothing, shoes, Christmas items, linens, luggage, etc., I did not find anything I could not live with. Not sure it is a factor of getting older and wiser, but being the first the purchase a holiday trinket or buying something only because it is 75% off is no longer a draw for me. During normal times, to find Macy's representatives is difficult. However, during the holiday season it feels like there is 2-3 representatives on the entire floor. I did see not anything of interest to wait in a long, long line. So I aborted my after Christmas sale spree altogether. Since Macy's now has a Starbuck's I thought of getting some coffee. However, the line looked long. So I exited stage left...

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    Macy's
    Macy's
    Macy's

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    Love - deptstores - Updated October 2026

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