Friendly & knowledgeable staff. Was served promptly. My only complaint is the business office…read moreitself. Looks unkept & a little run down.

This is the worst governmental office I ever experienced. It is virtually impossible to reach…read moreanyone. We paid for a replacement driver's license 3 weeks ago and are still waiting. It is impossible to reach anyone. We have tried calling at 8 am and tried all day for two weeks. How can the taxpayers of the Parish tolerate this? The absolute worst customer service ever. Why do you have phones if you refuse to answer them?

My Husband pay taxes on a family property there and the staff there is extremely nice every time I…read morecall. They are helpful and careful if my needs. I appreciate there help. I call from Ca. About property there and they make it very easy for me to pay my husband taxes and everything I need.

Went to the Bay St. Louis office today because I was over charged for my taxes and garbage pick up…read moreat the Kiln office. It was a pretty good experience. Only thing was one of the ladies was eating at her window and not waiting on anyone. Maybe she only handles certain things. Seems like they would have some place out of the public eye for that.

Save yourself the stress of the DMV, hand out the bit of extra $$ for convenience, and visit the…read moreOMV. I came in around 9:30am for a new license and only waited 5 minutes before my name was called. The woman that assisted me was so pleasant and answered all of my questions in detail. The whole process - which probably would've taken the entire day at the DMV - only took me 20 minutes. Highly recommend!!! ** cash only - they do have an ATM in the building though

Long wait, rude attendant. Not worth the extra cost. Next time I will try a different OMV.read more

I went here on the 17th to renew my ID. I arrived an hour before opening and thought it would be a…read morequick in and out like 4 years ago. They did not have the automated system on and a limited amount of desks open. They took anyone with appointments first. Than they took inspection. The walk-in group was the third. They sat us down in the rows according to what we were doing and if we had appointments or not. It was about an hour until I was called. Finally was told window 22. After all of that from then on it went lickity split. I was rapidly verified and sent to cashier and photo. It was literally minutes. Just when I was wondering if I should go to the Express office at Cleary. Thank goodness it went quickly after all of that. It was absolutely a slow start but gratefully they pulled through for me. But it was still frustrating in the beginning. I am giving 4 stars only because I give the benefit of the doubt after COVID and the end from the time I was called to the time I paid and left was so rapid and smooth. Don't forget to pack a lot of patience when coming to this office!!!! It's a full office where they do EVERYTHING. If you are on limited time and just need something simple go to the Express Office- though they're CASH only- just for a renewal you should be out quickly because they only do the simple operations. Or--- you can book an appointment online at: wwwexpresslane.org If you just show up--- you may not have as favourable an experience as you might need and want to have. And the earlier you can be the better your results will be. Closing is 4 pm and eventually they will cut the queue because at the end of the day employees just want to get home like everyone else. Everyone will be seen up to the last person where they cut the queue--- but don't risk it and get there late. Most likely you won't get to be seen. Get there before NOON Or make an appointment Those are your only two options Unless you're doing something the Express Office can help you with. Still the earliest the best!!!!!

Zerrrroooooo!!!!!! I wish I could file a class action lawsuit against this department. For the time…read morebeing lost from not being considerate of people time and money in 2026. You mean to tell me that there is no way possible they can put a kiosk of some sort where you can insert your license , pay your bill to reinstate your license and be on your way. There has to be a better way. I had a 1:30pm appointment. I came at 12:30pm, I was told that you couldn't check in until 30 min before your scheduled time. I sat in the waiting area for 30 min, walked back to the window while she was on the phone talking, then she put me in queue. Mind you, I scheduled this appointment to save time so I could make it to work. You do better off just walking in, and hoping to be seen , I didn't leave until after closing time, aka 4pm. Made no sense to schedule an appointment, they should make more options to pay online to save time. Waste of time!

Came in for a handicap tag. Very efficient office a& service. Monique was very fast & personable.read more

Speedy service! I did not have to wait at all and was able to get everything taken care of!read more

So this was my second visit to this location. Each time has been less than 30 minutes in, even with…read morea wait. Not as much traffic going out of this one, so if you looking for a quick renewal and/or dropping off license plates and more...this is the location for you. This location does not do New Licenses or reinstatement FYI. Ample parking. It's in the midst of a tiny mini mall segment.

I came here to get my license transferred & i had already came 3 days in a row , they aren't clear…read morewith communication & are very rude & unmannered towards customers! one worker is literally yelling at customers through the window, i strongly disliked this place

the big fat black lady that looks and sounds like a dude is rude af! she doesn't know how to talk…read moreto people and never wants to help. She acts like she hates her job and doesnt want to be there. Her mannerisms have been the same on multiple occasions that I have seen. Customer service goes a long way and she lacks it!

There was a lot of people, but the ladies working moved quickly. I had to get top cards for my…read moretwins and that ended up helping us was very kind.

This place needs a revamp. They have options to schedule online appointments and accept walk-ins…read more8am-10am. If 8am-10am is the walk-in time, why at 1:50pm (my appointment time) were there still walk ins? They also had a weird system of having people stand outside to wait for entrance. Mind you, we're having daily heat advisories and topping 100 degrees. I ended up being helped, before people who waited for hours. My agent who assisted me was not even aware of the requirements for what I applied for. I did my research, prior, and informed them to her. My information was not good enough, because she ended up google searching. Her google search proved my information was correct. This is a place you visit every few years and not go regularly. It was a draining experience and I believe they should do more to enforce setting appointments. They also need more people to handle their lines.

The appointment system was the best thing that the DMV has done; one is in and out within 10…read moreminutes. I remember the days when I would wait for hours!

Mr. RJ and his wife are wonderful! They don't overcharge (like some other local notaries) and they…read moreknow their stuff! Very quick and efficient at what they do! Great experience today! Thanks, Heather Drum

Both Monica and RJ are exceptionally knowledgeable and attentive to details…read more I usually deal with Monica. She always goes the extra mile to help her customers. She even came to the car to accommodate my elderly mother. We have used Notary for Less for all our notary needs and have never been disappointed. I highly recommend them.