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    Louis Vuitton Hackensack Riverside Square

    2.7 (43 reviews)
    Closed Closed

    Services - Louis Vuitton Hackensack Riverside Square

    Eyewear fitting

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    I I have never seen a service that is extremely terrible. Receipts and gift boxes need to be folded by myself!!! I suspect that I walked into the retail store. No, 7/11 is better than this. I don't know what is wrong with the LV service? Let me deeply doubt that LV training program is just a joke? Is this the LV decline phenomenon, or is it just the laziness of employees? 从未见过如此极其差劲服务态度。收据和礼盒需要我自己动手折叠。我怀疑自己走进了零售店。不,7/11 都比这个好。不知道LV 服务出现了什么问题?让我深度怀疑LV的培训只是个笑话?这是LV衰败现象,还是仅仅员工的懒惰?

    Maria M.

    Outstanding service each and everytime I come here. I prefer this location over GSP any day. Very good selection and I always leave the store a very happy girl :)

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    15 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 5
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    18 years ago

    Helpful 3
    Thanks 0
    Love this 2
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    Ask the Community - Louis Vuitton Hackensack Riverside Square

    Review Highlights - Louis Vuitton Hackensack Riverside Square

    I recommend asking for Roxanne if you happen to go in there, she is knowledgeable and incredibly helpful.

    Mentioned in 3 reviews

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    Mr Maksoud's Handbags & Shoe Repair - Before : My LV Neverfull GM handle was about to break

    Mr Maksoud's Handbags & Shoe Repair

    4.7(90 reviews)
    4.4 mi

    I've lived in the North Bergen area for almost 7 years. Luckily, I've never needed a cobbler; until…read moreabout a month ago. Looked up some places, but the reviews weren't so great. My wife found Mr. Maksoud's. At first I was a bit hesitant, but gave it a shot. The place is exactly what I like. Small, the smell of leather and shoe polish that greets you upon entering. Shoes and handbags strewed about. And in the middle of it all is George. Positive, quick with witty retorts, and busy working. He put new heels on a pair of old Cole Haan boots, that I wasn't ready to let go of. George even said they are nice and worth keeping. After about 9 days, I returned to pick them up. The work was great and the price was excellent. 40 dollars. Other places in the area would have charged double. I'm so glad my wife found this place. George also makes keys.

    Whoever claimed the Louis Vuitton Neverfull GM could handle 100 kg with a single handle was clearly…read moreliving in a dream world. I mean, have you seen that handle? It's as skinny as my patience on a Monday morning--charming, sure, but not exactly built for heavy lifting. After dragging my tote across the globe and using it as a makeshift suitcase accessory, the inevitable happened: the handle started to part ways with the bag. Naturally, my first thought was to consult the LV store for repairs. When they quoted me a jaw-dropping $400 for handle replacements, I nearly choked on my avocado toast.Why shell out that much when the bag itself cost me $750 back in the day? And the repair time typically range from 12 to 26 weeks!!!! Time to shop around. Here's what I found: * Leather Spa 55 (NYC): $200 per handle. * Rago Brothers (NJ): Two new handles for around $395, or repairing one at the base for about $125. Basically, not much better than LV's offer. Just when I was about to resign myself to a life of broken bag straps, I stumbled upon rave reviews for Mr. Maksoud's Handbags & Shoe Repair. Words like "reasonable," "quick," and "great job" were being thrown around. Intrigued, I decided to give it a shot. Mr. Maksoud did not disappoint. He quoted me $200 for both handles, but since I brought my own leather handles from Etsy (because I'm resourceful like that), he only charged me $50. In just a week, he transformed my bag from tragic to magic. I couldn't be happier! Oh, and did I mention? Mr. Maksoud is quite the handsome gentleman. Highly recommended!

    Photos
    Mr Maksoud's Handbags & Shoe Repair - Beautiful colorful store pet

    Beautiful colorful store pet

    Mr Maksoud's Handbags & Shoe Repair - Before

    Before

    Mr Maksoud's Handbags & Shoe Repair - After: Voila!!! Looks brand new!!

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    After: Voila!!! Looks brand new!!

    Hoboken Cobbler - The Saint Laurent Sandals.

    Hoboken Cobbler

    4.3(19 reviews)
    10.0 mi

    Plz don't come if you don't want to ruin your day!…read more I've been to this shoe repair store three times, and unfortunately, my most recent visit was extremely disappointing due to the rude and unprofessional attitude of the staff member there. The boss was fine, but the staff was truly rude. Dealing with such a thing on Saturday literally ruined my weekend. Therefore, I wish to share the whole story with you guys here. On my third visit, I clearly told the staff that I didn't want to spend too much on an outsole replacement, since this particular pair of shoes only cost $95. I even said that if the cost was too high, I would prefer to buy a new pair. The staff assured me the job would be $35, which I agreed to. However, when I returned to pick up the shoes, I was suddenly told the price was $85. I felt helpless since there was no invoice given, and the service has already been done. When I questioned the change, the staff became rude and dismissive, showing a very negative attitude rather than calmly explaining the misunderstanding. It turns out the $35 quote was only for the heel--not the full sole replacement--which was never made clear to me. Thankfully, the boss stepped in and agreed to a $50 charge, which I accepted. But the damage was already done in terms of the experience. After the boss agreed on $50, the staff becomes even more rude to me. This is the reason why I would like to share this experience with everybody else to help your guys avoid such experience. What made this worse is that I had already been tolerant in the past. For example, during a previous service, the staff got black oil/dirt on my shoes which was a pair of brand new Saint Laurent sandals with retail price $770 dollars before tax, but I chose not to complain and continued to support the business. I expected a little more care and respect in return. Please refer to the attached pic for more details. After this last visit, I've lost trust in this store. I don't recommend going to a place where simple communication turns into conflict and customers are treated with such negativity. There are many other stores out there--choose one that values honesty and respectful service.

    My husband's special leather loafers needed new half soles. The cobbler showed us two types of…read morequality half soles that could be used. We chose one and returned a day later to beautifully shaped and finished shoe soles. What a wonderful service!

    Photos
    Hoboken Cobbler - Resoled shoes

    Resoled shoes

    Hoboken Cobbler - Resoled shoes

    Resoled shoes

    Hoboken Cobbler

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    Louis Vuitton Hackensack Riverside Square - leather - Updated May 2026

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