I had a wonderful experience here. I joined the line on the First Floor, which is women only. There was an employee who went down the line to see what you were searching for. I was sent upstairs to the men's store, which had a significantly longer wait. I was helped by Sabrina, who was beyond excellent. I had an interest in three items, but one was unavailable. I purchased a wallet and cologne. I got my wallet engraved which took about 35 minutes, but while it was being done, I was able to complete my VAT paperwork on the Fourth Floor. When I returned, my wallet was still being worked on, and decided to look over some small bags. I was able to get my items and the. Returned to the first floor to purchase the bag. My experience on both floors was excellent. It was so refreshing because on my prior trip to Europe I went to Louis Vuitton in London, and I was basically ignored and treated like I was bothering them-- I decided to leave due to this poor treatment. Kudos to Sabrina, and LV Amsterdam for making this such a pleasurable experience and saving me money versus purchasing in the States. read more

See all

I have been waiting over a year for the opportunity to come back to De Bijenkorf and shop at the Louis Vuitton here, mainly because the VAT tax refund office located in the mall makes life so much easier. So literally the first thing I did once I dropped my bags off at my hotel was come straight here! Ever since the pandemic started, you can't just randomly browse the store anymore and need to have a client advisor assigned to you. So I had to wait for a bit in line before being able to get in. Additionally, the bag I had been tracking for basically a year wasn't in stock anymore by the time I showed up here, which was kind of a bummer. Guy at the front also told me they couldn't order the bag because I wasn't an EU resident. Anyways, my assigned client advisor, Lucas, told me that they had just acquired a rare Keepall 50B that had been designed by Virgil Abloh the day before. It was a little more expensive than I had been planning for, but hell with the Euro being so cheap, the VAT refund, and the rarity of this bag, I thought for about five minutes before deciding to buy it. Savings between the Euro conversion and VAT refund ended up being $1600, so I would've been dumb NOT to buy it. Overall, I appreciated how smooth my experience was here as it was quick with minimal fuss. The VAT refund floor was also super fast, although they did tell me I still had to go get a stamp at Global Blue at Schiphol. Either way, I would definitely come back here for my LV needs. read more

Louis Vuitton - Shopping Near Me - Amsterdam, New Hampshire

See all

Sonja was the most attentive, personable service member I have ever come across. She took her time, gave authentic opinions, and was overall a lovely represent LV and Amsterdam! She is a hot stamping queen read more

Sonja is the best! Very knowledgeable, approachable, attentive and very helpful. She will know what exactly are you looking for and will show you more she will go above and beyond to suit your needs. she is an example of an excellent customer service! read more

Bad quality, even poorer service My wife bought a Pochette Métis handbag. Within a few weeks the paint started to go off. After a complaint (and long waiting) she finally got a new one with the clear message she wouldn't a new one again. Guess what: within a few weeks the paint started getting off again. Now the feedback is that she should have selected an other version )which is no option any more). Seems you should only buy such an expensive handbag to showcase and not for use. A very bad services. They should be ashamed read more

I don't typically buy shop at stores like Louis Vuitton, but when I'm overseas if the conversion is okay and with the VAT tax refund, I'll definitely take a look and see if there is something I'd like to buy. This Louis Vuitton is located on the first floor of the main department store on Damrak. It is it's own store within the huge department store. You'll have to get in line first and they'll take your name and ask you what you're looking for. You can come in just to browse but ideally they want people spending money there. This visit I had already seen some items online that I liked. I asked them about them and they said once it was my turn, they'd be more than happy to help. The men's portion was in the back of the store. I gazed over some bags and scarves prior to an associate coming to speak to me, which didn't take too long. I looked ad a few bracelets that I liked, but unfortunately the one I looked at I couldn't get as it was only available as the floor model and it was damaged. I found another bracelet I liked as well as a necklace. While I waited to have my items put together, I was given a free latte and glass of water. I filled out all of my paperwork, which also included what I needed to complete my VAT return form. It does take a little time when you're here. But with the money you're spending, you should have someone wanting to take their time on you. Overall I felt the selection could have been a little better, but the service was amazing. read more

See all

Rude workers! Very discriminatory... customers spending this amount of money should be treated better. Jose seemed annoyed with each new bag design I wanted to see. He then gave me attitude when I said I would go look next door and return.... Not to mention when I returned they didn't allow me to come back in or stand in line 20 min prior to closing. Such a waste of time. read more

Check ALL of your items before leaving the store and tell them to box in front of you. Just because it's a high-end store, doesn't mean mishap can't happen. Maybe it was my bad luck but I was helped by the worse sale associate of all time here in Bijenkorf. I went to the store and purchased 4 bracelets for gifts and the sale associate name Dedi was the one that helped me back in May. Dedi helped me pick out some bracelets and the customer service was fine until he gave up halfway trying to buckle the bracelet on my wrist and leaving me doing it by myself. I was not happy with the service but decided to purchase anyway because the prices were good. Dedi took the bracelets to the back room and wrapped them nicely in boxes with bows. Since I am a frequent buyer of Louis Vuttion, never once I need to check the items before leaving because it's a high-end boutique so what could go wrong. I was wronged! I should have checked. When I showed my goods at the airport's customs in Amsterdam, one of my bracelets wasn't inside the box. I called the customer service hotline and the operator told me that someone will contact me 24 hours later but i never received any call. I also left Dedi a message but he never gets back to me until a week after. I felt like Dedi scams me. When I went back to the US, I called again and this time someone was able to help and told me that I need to provide bank info to get a refund even though I used my credit card. They make it extremely difficult to get my money back and apparently, they can't send my good or I can pick up the bracelet here in the US because of a different region. With no choice, I made a new bank account just to get my refund. Yet, two days later they said there was a problem with the bank and will ship my good to the US. Why can they just do that in the first place? This makes me thinking, is it because I am a tourist so Dedi purposely doing that to scam me or he's just careless? Whatever the reason was, Dedi never once apologized for his mistake. My nightmare isn't over just because Dedi said he'll ship my good. I gave him my shipping address on May 25 and after 2 weeks of waiting, I emailed again on June 4 asking for the tracking number. On June 5, Dedi replied and sent the tracking number. And the messed up part was he sent my item a day after I asked for the tracking number. So if I wasn't pressuring and asking for my good, then I would never receive it and lost my money. If you are a tourist, make sure all of your goods present in front of you even if the good already fully wrapped and aviod Dedi at all cost! read more

Save yourself a trip and go to the other LV store. This is a store in a mall and they dont really care for customers. I had a bad experience with a SA,(asian lady-wish i remember her name!) The unwillingness to help and address issues with my 2 bags,and letting me leave unhappy, as a loyal long time customer is not ok. Was not expecting this from a luxury brand such as LV. Maybe it was just my SA. My experience at HS store has been nothing but stellar.. go and ask for Carl!! read more

The line consisted of 3 parties. It took over an hour to get inside. I was on a cruise and went to the store in Paris. I was looking for a particular bag. But they did not have my color. I purchased a similar bag and was told that I can exchange it for a bag that I was looking for in any other country. So, 2 days later I was in Amsterdam, went online and saw that they have a bag that I initially wanted to purchase. I took the bag that I purchased in Paris and went to the store to exchange it. After staying in line for over an hour, I told my story to the SA and she immediately told me that it can not be exchanged, I insisted and she said that she will look at the computer if I did not claim VAT and looked at the bag. Then she said that I claimed my VAT and the bag is worn, then she called the manager and the manager said the same thing, that they can not exchange it. I showed all the documents that I have to show to claim my VAT and it looked like she agreed that I did not claim it. I wanted to show the exchange policy on my phone and she started to scream at me that I took her picture. She demanded to see my phone and I complied, she did not see any pictures of her but she continued yelling, I kept asking to give me a reason why they would not exchange the bag, but none was given, so I left. The manager had a middle Eastern name. Something like Hagit, but I dont remember exactly. I am a loyal customer of LV, but I will never buy from them again. I had better customer service at GAP. read more

Excellent customer service! I came here looking for a specific item and it wasn't available at this location. Sales associate offered to look into other store, not available there either. We chatted for 20min and she offered many tips on travel, attractions in and outside of Amsterdam. Lovely chat and I left without buying anything. I returned the next day (picking up shoes I'd ordered upstairs) to peruse and check availability of a specific bag. Worked with another SA and he didn't think the item was available but said he'd check. 15min later he found the last bag in stock and I was happy to purchase. I also tried the fragrances and left with a beautiful bag and perfume. I had an excellent experience despite being underdressed, rain-drenched, and not particularly in a shopping mood. I will return and recommend Julian (or any of the associates). LV typically has excellent customer service and this was above and beyond. read more

My go to shop for luxury goods in Amsterdam for their consistent service in comparison to other brands. Staff are mostly multilinguals in this location. There are sometimes long queue but that's because they are very popular, don't let this deter you. I find the staff here to be friendly and going out of their way to assist. I deal mostly with Moniqa, she is always patient, friendly and very helpful. read more

I know it's a luxury brand, but to have people wait for 10-15 min in line in front of the store and around 45 min inside to get a sales assistant to come, so that you can finally shop, is an overkill. And it's not like you can take what you like and proceed to the cashier here. We came at 7pm on Thursday (store closes at 9pm) to refill a bunch of perfume vials, which in itself took around 40 minutes, and left at 8:53pm. Other than that service was excellent: we got champagne once it was confirmed that we would spend a sufficient amount of money, and the sales assistant was attentive and respectful. She even gave her business card so that we could make an appointment for the next visit and avoid the wait. And we got what we came for. The time of the day and the fact that it's located in the shopping mall probably had something to do with my only complain. I know it's supposed to be an exclusive brand, but come on. Chip in for a couple extra salespeople, at least for the busy hours. Your customers will appreciate their time not being wasted and you may even increase sales a bit. read more

Louis Vuitton - Shopping Near Me - Amsterdam, New Hampshire

I wanted to purchase a travel size clutch for my wife. The store in Amsterdam had a waiting line of 20+ people deep to enter. After waiting 15 minutes and the line didn't move much, I left. I'm not good at waiting, especially to spend $1000+ for an item of this type. I would shop on line but the item my wife wanted was only sold at the stores. During the same week, we tried the LV store in Cologne as well. They didn't have the original item my wife wanted either & would not take a order for it. But she picked out a wallet to purchase. While discussing colors, etc. we received a poor attitude from the clerk so we went to next door to Longchamp & purchased a suitable wallet without drama. read more