Great experience with Dr Grace and the incredibly friendly and helpful staff. Her knowledge and understanding of my needs with explanation was wonderful. I would absolutely recommend Lougheed Laser. read more

Worst place for botox! They have the rudest consultation, overcharged for the service and the results are HORRIBLE!!!!! RIP OFF ARTISTS! I now have found a place in port moody where my botox turns out beautifully every time and i am charged half of what this place charged and they completely messed up my face! Spoked eyebrows, lumpy forhead and rude lying office staff read more

Nicole was amazing today. This is my first time and her knowledge and understanding of my needs with explanation was amazing. Thank you Nicolle see soon. Ludy read more

I visited Lougheed Laser Centre today for the first time, to get Botox for the second time (first time there) and I am so glad I did! Everyone was nice and approachable from the front desk ladies to the consultation expert. Dr. Le and her assistant were amazing!!! Very meticulous, and fun to talk to. Such sweethearts!!! I had a GREAT experience I would definitely go back!! read more

The pictures speak for themselves... This happened a while ago, hopefully they have improved... they did offer a refund and provide ointment to help with the healing. read more

Lougheed Laser Centre - Medical Spas Near Me - Burnaby, British Columbia

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I have been going to Lougheed Laser for a number of years, for IPL, botox, skin treatments, etc. They're expensive so I go about once a year. I visited them recently and had an upsetting experience with Dr. Le. She was "honest" ("I'm just being honest!" she kept saying) past the point of rudeness about my appearance. "You *sort of* have cheekbones?", "I'd be a lot more worried about all these wrinkles here if I were you", "You want to consider major work, looking the way you do" were a few comments. I laughed it off at the time but when I got home I felt hurt, insulted and angry. There are ten million ways to advise someone on their appearance while remaining polite and positive. To be clear, the tech helpers are always friendly and personable; I think the one in the room that day felt very uncomfortable with the Dr's comments. They've lost a long-time customer - I won't go back. read more

I got a refer from a friend for my laser for under arms and Biki.. cost over $1,300 and hairs still growing back right after . Thought this place should be good quality as the cost a lot higher than other shops but it didn't work at all . I gave them 3 start is because they have great service . The owner is very nice and all the staffs are friendly . Only the last lady wasn't very good job like other 2 ladies have met before .. don't remember her name but she did so fast and didn't care the clients get hurt or not .. the last time I came was very pain not sure what reason .. the skin is burned and hurt a few days read more

It used to be a good clinic but I have found as of late it's more about getting the sales. I had a consult for Morpheus 8 and was sold 3 treatments. They sold me the treatment for skin laxity and texture. It didn't do anything for skin laxity and made my skin texture worse. Don't believe the promises. The consult as just a sales person trying to get her commission. It had nothing to do with what would benefit my skin. I would have rather given my $3k to charity and towards something meaningful. read more

I was very hopeful seeing great reviews here as I had an extremely bad experience with west side's high end laser centre trying to up-sale me unrelated treatment and facial products. I excitedly made an appointment to do a mole removal treatment, but when I showed up after driving for 50min, the receptionist told me she mistakenly booked me for a hair removal consultation, so I would need to reschedule and come back for it. Totally disappointed to take time off work and drive so long for this disappointment. read more

Been coming to lougheed laser for about a year now and always get great customer service. The ladies at the front and the technicians are always accommodating and empathetic to hear about your struggles (with acne trauma there is always a story). They are also always friendly too- great customer service goes a long way! The products have helped my skin so much and I have had a laser therapy to help as well. Great to have someone who listens and cares- they are also honest about what can help and what can't help. Love realistic expectations! read more

I became interest in Laser Hair Removal after a friend recommended I try it. Unfortunately the place she recommended had closed down so I just searched on the internet for a place nearby my work (Burnaby BC). I came across Lougheed Laser which seemed to have a good reputation. I phoned and made a consultation I was terrified actually, and really nervous about the pain factor. The technician met with me, answered all my questions and did a test patch. The staff were friendly and professional. My first appointment (underarms) went wonderfully and I proceeded to purchase a package for both my underarms and bikini. All sessions have now been completed over that last year and I have had around 99% improvement in both areas. Definitely worth the money and the (minor) pain. What I liked most about Lougheed Laser clinic was that it wasn't a spa - it is a clinic that specializes in a variety of skin treatments. They always do a follow up call from the appointments and give referral discounts for friends who you send to the clinic. A great experience and I've definitely recommended Lougheed Laser to many of my girlfriends!! read more

57/100 Really!?!?!? Dr. Fleming delivers babies too!!! I was instantly relaxed in her jovial presence. The cosmetic procedure I was having had been something I had though about for several month, and being on the cusp of summer I thought I would take care of it. Unfortunately the procedure I needed was not covered by my medical, I paid cash and they made me very comfy and the tax was included but I still must say, besides shelling out for rent, that was the single fastest way to spend money. Honestly though, I have just got home and Idid experience some tingling on the way home, but now feel fine! With the laughing staff and positive environment I almost can't wait to go back!! read more

Had sclerotherapy on my calves. Still waiting for them to heal so can't say if it worked yet. Hard to get an appointment for this service. Worth the wait ... So far. Clean and organized. Not inexpensive but I'm worth it and I'm hoping it will work! They were good about trying to get me in sooner than my appt. Called me after the appointment to see how I was doing. Thinking of going back for another appointment. read more

I have been doing Botox and fillers for a few years and never realized I was settling for just okay. It wasn't until I came to Lougheed Laser that I realized I could have amazing! read more

Update: They did contact me and offer a complimentary service which i really appreciate. Will update after the second service. Received the hydrafacial from this centre and was extremely disappointed. I get facials every month or so from a different place and decided to give the hydrafacial at Lougheed Laser a try as a treat to myself. First the facial is $180 so you go in expecting a pretty damn good facial however the treatment is only 45 minutes because the hour long appointment has a 15 minute consult. They talk about how the hydrafacial cleanses the skin thorough and leaves the skin glowing...well that's a lie. Sure my skin looked shiny bc of the product they lathered on but in terms of cleaning...they didn't even do basic extractions well. When I pointed this out at the end of the appointment, the response was to tell me what I was pointing at was pigmentation, not clogged pores. Excuse me, I know my face, I look at it every single day. I went home and got rid of it myself after a hot shower. The customer is always right, especially if you're selling a $180 facial and the customer isn't happy with the result. I also mentioned I expected my skin to look more hydradrated and her response was to blame me for not drinking enough water...I am still nursing so believe me I drink A LOT of water every day. Again instead of owning up to the fact that her facial was not that great she blames me. At this point I realized it was hopeless talking to her. Would not recommend the hydrafacial, unless you like taking $180 and throwing it down the toilet. read more

I've been going to the Lougheed Laser Centre for yeaaaars! The ladies at the clinic are always warm and welcoming. Dr. Fleming and her team are so educated and so kind! You can tell the moment you walk in the door that everyone has been highly trained & has your best interest in mind. I couldn't imagine trusting anyone else with any of my cosmetic needs. Thank you as always Lougheed Laser!!! read more

I've been going to Lougheed Laser for a few years now, getting various treatments that include IPL, Vbeam and a few others. It's a very safe and professional business, and I've been happy with my results every time. I like the staff there and they carry some nice product lines. My only negative comment would be the cost, they are by far the most expensive. I would recommend this business to everyone. read more

Very friendly and knowledgeable staff! I've been for Laser Hair Removal, Venus Legacy and Hydrafacials and I've been super satisfied with the results from all the treatments. The Hydrafacials are definitely my favorite thing to get done, especially before big events and vacations. Highly recommend! read more

Amazing place. Super clean friendly staff. Fresh smiling faces always here. Proof is in the staff honestly on how well their services really work. All beautiful. I go here for many things and always no matter who I see iam absolutely satisfied with it all. No doubt best place to go. I refer so many friends and family here without a doubt they will have the same expirence as I. read more

I love this place. Everyone who works here is very sweet and helpful. Kelly is the medical aesthetician that I usually have my appointments with, but Taylor is awesome too. Kelly developed a wonderful skincare regime for me. My skin now looks so much smoother and brighter than it ever has. All of their products are medical grade - so you can assure that they are effective, unlike the hit and miss products of the drug store. I've not yet gotten any laser or filler treatments, but I will update my review when I do! read more

Great experience. Super friendly and knowledgeable staff. I had Soft Light laser hair removal, have seen great results, and will definitely be going back read more

Shocked that this place only has a few reviews! Dr Finding is easily the best cosmetic doctor I've come across! Always super professional, thorough, patient (especially with me who has an extremely low pain tolerance) and just downright delightful. She is way out of the way for me, but after going to a doctor closer to see if I could get the same results, I know she is well worth the trip! Front desk and support staff are all professional and lovely. Wouldn't go anywhere else! read more

Update, Sept 11th: Had a meeting with the doctor and manager to find out that I'm one of the rare cases where coolsculpt makes this worse (hyperplasia). Have had my file forwarded to the company for follow up, and will update again once that has come through. Meanwhile, the experience this time around was far, far better. Christy's promptness, thoroughness, and helpfulness was excellent. Hoping for a positive outcome at the end of all this. read more

Beautiful clinic, great friendly staff, I've always been very happy with the results from treatments there. I don't feel that they pressure you into services you funny need buuuut there is a string push to buy products, which was mildly annoying. All in all through, I'm very happy with the service here. read more

The staff and dr.Fleming are wonderful. She is solely responsible for clearing up my skin and helping me with my routine for anti-ageing. I went to dr Fleming in July of this year for the first time and my skin was totally clear by the beginning of September. She is so informative and knows so much about what works and what doesn't when it comes to skincare. They are open later so I love that I can go to my appointments after work. They also have great pricing and never try and sell you more than what you need. I will always be a loyal client! read more

Having been in the skincare atmosphere for about 10 years now, I've had the chance to visit a lot of clinics both in BC and Alberta. Lougheed laser is by far one of the top clinics I've been to. Not only do they have amazing treatments and skincare products but the technicians and knowledgeable, professional, and have truly transformed my skin. I cannot say enough great things about Lougheed laser, I would recommend them over and over. read more

The only reason I created a Yelp account is so I can write my experience with Lougheed Laser Centre. I found out about Lougheed Laser Centre through Instagram. LLC does a great job at promoting their business, and they carry the Dr. Obagi line (which I wanted to try for a long time), so I decided to go ahead and give them a call. I called LLC on Tuesday September 25 to make an appointment to see a specialist. I was told I would need to talk to their Dr. and leave $100 deposit to hold the appointment (for October 24 - a month away), which was totally fine and I said since I will be at the centre why don't I get a treatment while I am there (I booked Hydrofacial). The same day after booking my appointment I decided to stop by at LLC to purchase some products from Dr. Obagi as I was completely out of my face wash, moisturizer and other products. After driving from Langley to Lougheed, the lady at the front desk had no knowledge about the products they selling, which I believe is only three lines - Dr. Obagi, Skin Medica and Elta Md. Since I was completely out of my moisturizer I couldn't leave empty handed so I used Google to find more information about the products they carry. I left LLC unimpressed, but since I already paid the deposit to see a professional, I decided to keep my appointment. Meanwhile I used Yelp to find other Laser Clinic that caries Dr. Obagi. I found Vanity Lab (drove all the way to Yaletown) and let me tell you it was absolutely worth it! Amazing customer service, amazing knowledge of the inventory and got perfect consultation about on-going treatments that I should get for my skin and got a treatment while I was there - I was in a good mood all day after talking to Bob, and purchased $250 worth of Dr. Obagi products (love them too, thank you!!) So yesterday ,October 24, was my appointment and I had to leave work early in order to make it on time. After being stuck in traffic I gave them a call to let them know that I might be a few minutes late, it was then that they told me that my appointment with the Dr. has been cancelled because the Dr. couldn't make it. The girl on the phone told me that they called me and left me a msg on October 19 to let me know that it's been cancelled - I never got the msg and on October 20th I got an emailed asking to confirm my appointment with the Dr, so which one is it? They didn't even apologize for cancelling the appointment. I asked for a refund and I do not plan to ever come back to this place. Hope my review will be useful! Thank you. read more

I've done coolscultping with Lougheed Laser Centre and didn't see my results at all. I paid almost $4,000 for 2 sessions. I returned for my check up 3 months later and they noticed that there weren't any results and they promised me an extra free session after speaking to the manager. They said they would give me a call but I've been waiting almost 6 months and everyone I call in an ask they make up some excuse as to how the manager isn't available. I'm sharing my story to help save people like me out there from a scam like Lougheed Laser Centre in Burnaby. read more

One word... Scam. They say they'll refund your money if there are no results (BIG LIE). When u go back for a check up they put on their other face and body shame you into going for additional treatment (more $$$) if you want that "dream body" you've always wished for. Don't make the same mistake I did by being fooled with some of the positive reviews on this page. There are better, more honest, laser centres in town. read more

Such an incredible place. Very honest and patient when answering all your questions before your procedure. I went in for a consultation for laser. In my previous experience people just want to say you are treatable and take your money but promise no results. The women I consulted with was so great and honest about how I was not an ideal candidate as my hair is too light. I really appreciated her honesty and their policies here. Very clean, professional and I was in and out in a timely manner. Would recommend this 10000%. Also I am able to get a 20% discount for you if you are looking for a referral. read more

My face looks wonderful and I have no regrets buying the products to get it to look this way. However, I do not like the fact that they are trying to sell you additional products sometimes you don't need and that you don't know all the prices on your receipt. read more

I realize now how ripped off I have been, having my botox done at this facility. I have consistently paid between three and four hundred dollars, only to see very little result. I now have my dentist do my botox, for 8-dollars a unit, and my entire forehead is smooth. It cost me $235. The difference is absolutely astonishing - I deeply resent all of the patronage I gave Lougheed Laser. Their botox is either watered down, expired, or they're just giving you way less than what you've paid for. Also, I believe Lougheed Laser offers a ridiculous variety of skin care "procedures" that have proven to give little, or no results whatsoever. They will take your money, and when you're left with not a single visible change, there is no accountability. There is a vibe walking in there that I don't like; everyone looks plastic and overly filled. Not going back! read more

Worst experience that i have had in a laser center! I went in to inquire about their fractional laser treatment for acne scaring. I have had several treatments in the past at other clinics and it has helped a lot. I had to pay a $100 for the consultation, and only got to see the doctor for 5 minutes. During which time she was more interested in pushing the line of skin care products her business sells rather than answer my questions about which laser would be best for me. Thoroughly disgusted! read more

Dr. Fleming is exceptional and the staff are good. They put me on their Nuderm acne treatment for half a year with no improvement. This is a very costly regimen of about $500 and it didn't work for me. Since then I started to follow acne.org regimen and now I have clear beautiful skin. I would not recommend this clinic for acne treatment but I would return if I need other services in the future. read more

I love coming to Lougheed laser! The staff are super nice and very helpful when it comes to finding the right treatments for you. I'm currently doing sessions for laser hair removal and I've noticed a massive difference already. I've also been to Lougheed Laser for their Hydra-Facial and it's incredible, definitely a must before any big trip or event. And lastly they have a lash growing serum that is absolute magic. Next time you're in ask about Latisse because it changed my life, my lashes are incredible now and that's not something I would normally be able to say. read more

Someone recommended this to me so I went for a consultation for my scar on my knee. I paid $100 for the consulation but that money can go towards any treatment after. Its quite expensive they were telling me that each treatment for my scar is worth $300 each and needed at least 5 treatments. so I just booked for my microderbrasion and didnt pursue for the laser. As of microdermbrasion it only takes 15-20 minutes is that worth a $100? i dont think so i would rather go somewhere else. I found a better place in burnaby under Dr. horton he is pretty good and reasonable price with free consultation my treatment is only $100 each with IPL laser and fraxel. Thank you very much! read more

I can say that this was the worst decision I have ever made in my entire life. I will never forgive this office for what they did to my skin. I put my trust in the wrong laser center. read more

Had voluma done today and Dr. Fleming was fabulous. I especially liked that she had an assistant there and the three of us helped figure out where volume was most needed as the procedure continued. 3 pairs of eyes are better than one. Excellent results, very natural, subtle, I just feel younger! I'll definitely go back. read more

I have had services at a few different medical spas but thought to try something closer to home. I will NOT be returning for service at this one. I witnessed the Dr treat one of the front desk staff like garbage and then 2 seconds later put on a big fake smile as if nothing had happened. I dont care how qualified you are, that does not give you the right to treat people with disrespect!! read more

If you've got sensitive skin, this is not the place to get your products. After my dad used a product they recommended (after he specifically told them he had sensitive skin) he came back after it turned his skin red and blotchy. They recommended another product which then made his skin way worse. He's now had red itchy stinging swollen skin for a week now and has had to go to the doctor to get prescription medication to heal. If you've been warned that a client had sensitive skin and a product caused a reaction, why would you sell another product that would make it worse. What makes this experience even worse is that when confronted about this issue, they suggested it wasn't their product that did this but because my dad doesn't use moisturizer during the cold weather. So it's a coincidence that this happened after using your products? Take responsibility for your mistakes other than just offering a refund for the product as if you're doing us a favour. read more