Do not buy online from Fashion to Figure! I recently brought white shorts that look grey and a…read morewhite mesh top size 2X that fit like a size 6. I tried to arrange for a return through their returns email addresses service @ftf.com and help@ftf.com and of this writing received no acknowledgements or response. I called their customer service number, Harlem store and Yonkers store numbers and all have been disconnected. The customer service number is now a Medicare plans number. It seems as if this store is defacto closed except their online presence which continues to take people money. I will update this review if I receive any communication from Fashion to figure.

I love the styles and the fit of the clothes I have ordered from FTF in the past. I have a coat, a…read morejacket, several dresses, and some leggings. Normally, delivery and returns and posting to my account have been prompt. But I ordered a dress over a month ago and not only has it not arrived, no response to an email or phone call has been made to resolve the issue. I have written a few emails and an automated response has given me a case number (twice!), but no one has responded. I have called several times, and this latest call resulted in 50+ minutes of waiting for a customer representative before I hung up in frustration. I'm not sure what to do next. Called, emailed, checked my credit card statement. No dress. No dress! Not happy with you, FTF!

Simply the best selection of clothing and the most professional help. They can find something for…read moreanyone!

I have been a customer at this establishment for about 30 years. In my estimation I have spent…read moreseveral thousands of dollars there over the years. I recently purchased a $400 jacket that became ruined within 3 wears through no fault of my own. There was a metallic coating on it that began to peel. When I wanted to return it the owner said that she might not take it back. She has been unpleasant at times over the years but this was new level. She said that I might have caused the stain. I told her it was on the back; how could I have spilled anything there. Even if I had, a good jacket should not start to disintegrate from spilling something on it. I expect clothes that I spend good money on to last. She was extremely concerned by not getting her wholesale price money back from the manufacturer . After the money I've spent over the years this was laughable. She accused me of threatening her which I was not doing. When she realized her mistake she did not apologize. Further, when I said that she "had to stand behind the products she sells" her angry response was that she did not. I felt like my loyalty was hurled in my face like a brick. She treated me like I was the enemy rather than a loyal, dissatisfied customer who she should work to maintain. Obviously she did not appreciate my decades of patronage. I will never shop there again; my clothing budget will now go elsewhere. Business is challenging these days. Customers should be appreciated and valued at the places they frequent.

I am thrilled to have Weezy D boutique as a neighbor on Main Street ! so exciting. She created a…read morebeautiful environment and we're happy to have her on Main Street. Her new boutique is 99B Main Street in Tuckahoe Our renovation took us much much longer than we anticipated, but we hope she's fabulously successful and wish her the best of luck.

I have followed Weezie D from her old location in Bronxville to the new showroom in Tuckahoe,…read moreacross from the train station. Why do we keep coming back? Excellent personal shopping experience, many one of a kind items, very reasonable prices, variety of inventory from handbags and accessories to clothes and outerwear, accommodating all sizes and body types and mega compliments from Joe Q. Public. Run, don't walk to the shop for new arrivals and awesome sales!!

Manager stated that by the store policy they can not accept defective item back because price tag…read morewas removed. HM online support shared different information. Cross county location must re educate their staff about policies and costumer service. Not recommending this store at Cross County location.

I came solely to return two items but when I got to the register, the cashier was wearing a hoodie…read morethat was so cool looking that I asked where he got it from. He got it from H&M! And there might be more still available. The return transaction is processed smoothly and I go upstairs to find the hoodie and IT's THERE and in the size that I want! I took a stroll past the sale rack and found something there, too. Back to the register, a different cashier checks me out and informs me that I have a 25% off coupon--I'm an H&M member. The place was in order. I noticed that whenever the check-out line got longer than four customers, another worker came up to help check out. So, all good things!

Macy's is fine. My opinion is neutral on this location…read more I think I would visit Macys more often if the checkout process was easier. And returns? Wow. It took 4 employees to help a woman return a spoon set today. This is why A.I. is taking over! I'm sure there are loss prevention reasons why people can't receive refunds from a kiosk, but why is this so difficult? Decent selection of men's wear, and pretty good shoe department (men's and women's). I shop at Macys because I don't want department stores to disappear.

The south is late and made my return easy I would've stayed longer, but my voice is going. I didn't…read morefeel great and I had other chores to do because they were so good to us. My girlfriend's special needs and they got me in and out quickly, thank you so much.

Take notice that the GAP has improved their quality and taste recently. This store is great for two…read morereasons: one, the manager Matt is customer service oriented and really goes out of his way to help the customer and two, the staff takes their cues from him and they are also very obliging.

I visited this location only once. The store was not very…read morebusy during my visit. The staff on the floor was mostly having there own conversations on the floor instead of greeting the entering customers. But for me this wasn't a big deal because I can usually find things on my own. The store was orderly and neat. They even have a large sale section in the back of the store which is where I spent most of my time browsing. Id return to this location again simply because the condition of the store was better than others. Even in the sale area the clothes were all hung and in place.

I moved to Bronxville in 2018, Whim has been my new favorite place to shop. I must thank Gwen for…read morethis. Not only is she an amazing manager, she is extremely helpful and by now she know my sizes and my taste. Gwen has become my stylist, and she listens to my needs and also understand fashion. I m in this store at least twice a week shopping. "I OBSESSED" Gwen you have become an important part of my wardrobe, thank you I am so happy I met you. Please encourage your buyers to bring more items for the 45 and over woman who is in with the trends and loves fun trendy styles. The Bronxville Location Rocks. Elizabeth M.

They send me a wrong item I'm trying contact the customer service but they just offered email or…read moretext message which they never send me a email or text message back