The massage that I got here was off and on, interrupted by the walk in customers and the phone. Massage itself was OK, just the distractions. Time was not added to my hour at the end to make up for missing time. Duh! It never is added back. read more

This location had absolutely everything a massage place would need! The atmosphere was relaxing, the staff were all super friendly and respectful, and especially the experience. For the price, the massage was fantastic and I would definitely go back for more! read more

Gross massage place, lady was pushy for a tip but couldnt massage for the life of her. No oils or lotion, or anything in the rooms. Just a bed and chair. Place is shady, save your money and go somewhere else. If they arent massaging then wtf are they doing. read more

Weird place can't elaborate too much but the vibes felt off honestly it all felt pretty shady

Erotic massage here Don't go They will charge you high tips for bad service Don't go there read more

One of the best massages I've ever received. Pressure was spot on. I left a feeling renewed.

They begin with being friendly and then after The massage as you are getting ready to leave... or WANTING TO LEAVE. We tipped and then asked us it was $20 per person for the hour!!!! A TIP IS NOT A SET PRICE. NO SIGNS OF THAT WHATSOEVER. We'll never come back. read more

Great ambiance, love the music that they play. Rooms are clean as well. The rooms are dark so it makes for a good place to relax and wind down after a long day, or even during a break. read more

Massage it's pure pleasure if you are in right place! This place it's exactly what I'm looked for get a that's what i expect from them. Professional personal from when you come inside to when you step out! Great experience with this company. Thank you read more

Lotus Spa & Massage - Massage Near Me - Arcadia, California

I went today for the first time & got a hour massage by Wendy. It was super good. I was actually impressed because I've never been here before. I told her I was having neck pain & a lot of back pain. She was able to do a really great job ! I highly recommend her as a masseuse ! This place was very clean , neat , & very professional. I've gone to at least 5 different massage parlors here in Arcadia & so far this is the best one. This one definitely left my back & neck feeling like at better than how I first stepped in there. Wendy really put in the effort & the effects are outstanding. read more

I'm going to give this place a 5. This is why; First of the price I feel a good price for good service is a must . 2nd since this was my first professional massage I was nervous but the attendant made me feel calm and relaxed.. it not a fancy place but a very very relaxing place. Her skills were just right. She rubbed hard when necessary but soft also.. I appreciate the young woman who made me feel young again... thank you whoever you're... read more

Next door to my dog groomer. The dog has a spa day and so do I. Older staff, that are good at their trade. Clean environment, in my option they use to much oil. Massage was great but do not like being oiled and lubed! The hot towel clean up did not remove the abundance of oil. read more

Made an appointment online. Called this morining to confirm. Got there paid for couples Massage. They lead us to the back to a room. Only to come back and say oh wait we dont have a time for you. You have to pay..um but we did. We had to get refund. Not sure why they make appointments if they will not honor them. We will not be going back read more

My husband booked for a 1 hr massage but they said they were busy and can him a massage for only 30 min. They charged him on his card for a one hour plus He had to give them tip of $ 20. Pls don't ever visit this place total rip off cheaters. read more

Had a 90 minute deep tissue with Bang Yi (spelling?) Walked in with a hitch in my get-a-long (strained/tight left hip flexor and lats). After she worked on me, the hitch was gone (and stayed gone). Mind you, it hurt like heck when she was working on me...but the results were awesome. read more

This place was very friendly and very nice when I came. They had so many different things to choose while also staying kind to the customers. I liked how clean and fresh-smelled this place was, as they kept up with all the needed hygiene procedures during the time. Very lively place to be. read more

I highly recommend this place if you're in need of a great massage. The staff is very accommodating & I am so glad I decided to walk in. I felt really at peace with the atmosphere & ambience. Prices are reasonable. You will love it here!! read more

I just received a massage from this place. I thought that massage was decent. I have had better and usually go to a different place, but this place was close and I decided to try it out. I will probably not come back though. I have never been asked to tip more before and then have them complain that other people tip more. Very rude. Customer service is lacking. read more

The best massage ever! This place is amazing for service people here very nice and place is very clean too. My massage was amazing!! So relax and quite. The lady very friendly. Would highly recommend. I will be back soon!! read more

Doesn't matter if you speak the language they understand or not. They will keep giving you the roundabout, call back in 30 min...Check back to confirm in 30 min. The lady who massage me keeps coughing & talking during the session. Very unprofessional! Very disappointed with this experience! read more

Excellent job! Because of my job, I sit in the office all day and my muscles are really tense but after a session here I felt way more relaxed. The place is really clean and has a quiet and relaxing environment. The place smells really nice and the customer service here is great. I got the 1 hour massage and my favorite was the walking back. The hot stone service here is also one of my favorites. I will for sure come back! read more

Lotus Spa & Massage - Massage Near Me - Arcadia, California

I really liked this place. My first time here an my impression is very good. Nice clean space an environment, friendly staff as well. Came in an was immediately set up in a room. Spacious an not cramped like other spots can be. The massage was very well done, I've been to other spots an I got to say this one had me feeling amazing. Defiantly recommend coming here, the even offer a deal if you come ten times your next one is free nice little add on. Bonnie did an amazing job an I will defiantly be back again soon ! read more

Amazing massage deep tissue and Thai and something I've never experienced but liked allot. Strong, through and discreet.

The masseuse commented on my body and offended me. She was short of the time (about 1/6 of what I purchased) and explained that she kept her own timing. It wasn't professional and I didn't feel respected. Do not recommend and will never go again. read more

I found a deal on groupon for this place and it was my wife's birthday so I decided to give her a massage. I bought it send it to her and she was happy, until she tried to get what we paid for. I called to set up the appointment so all she could do is show up and enjoy her gift but I was having trouble communicating with the person on the phone and she told me she was too busy and to call back so I said ok. Then my wife calls and she told me the same thing. So I thought why not just show up right since I can't communicate with them over the phone how hard could it be in person. My wife went and called upset because they wouldn't take her in simply because she didn't make an appointment over the phone and they couldn't take her down for the next day. Like seriously how hard is it to write down an appointment. To top it off she mentioned her groupon code and they started talking Chinese to each other and said they were too busy. So if could give no stars I would. This place is not worth one penny, so in the end I contacted groupon for my money back and that was that. NEVER AGAIN. read more

Very clean and refreshing environment. Mia is my favorite masseuse. Very professional and committed to her client. She makes sure you get a full massage to the minute you paid for, never cuts it short. Very satisfied customer read more

Amazing massage!! Felt great and she was thorough with everything. She even massaged my feet extra because I said that they were sore. Only reason they aren't five stars piss at the end she asked me for a tip. As a business owner I feel that was very rude of her to ask. I would of tipped regardless but you should never ask your clients for a tip out loud... Otherwise great place. read more

It was the worst massage experience. I decided to try a place nearby, and after reading the reviews thought it was a worthwhile try. As soon as my massage began, the phone rang and the lady walked out to answer it, then someone came through the front door and she again stopped and went to greet the person. Throughout the hour massage the phone rang at least twice in which she stopped the massage and went out to answer it. Never once did she apologize. It was my intent to de-stress the evening, but it ended up being more stressful. It was a very unprofessional setting. read more

This place is very unprofessional , I called to schedule an appointment and an English broken lady said they don't schedule, just come in or call 20 minutes before coming. After the massage was over I gave her a small tip & she laughed in my face & called her other coworker & both started laughing.. She told me "What is this!? Other customers give me $10 for a tip" , she gave me back the tip & said she doesn't want it. Very unprofessional and ungrateful if you ask me! Not customer friendly at all , it was more about a tip than pleasing a customer! read more

This is the worst experience I ever had. I was told to wait 30 minutes but ended up waiting over an hour. The two types of massages I want, which are posted at front desk, were no longer offered according the masseuse. After telling her that I had been waiting over an hour, she reluctantly agreed to my 2nd choice. The bed is uncomfortable. The elevated circle around the head made me feel chocked every time she pressed on my upper back. This is the only place that a body massage doesn't include massaging the head. Overall I was not satisfied with the masseuse's skill and yet she complained that a 20% tip was too little. I gave her more but decided will never go back again. read more

If I was able to give zero stars.. I would. I came here for my birthday to get a massage as soon as I came in the lady who gave me the massage asked for my card and asked me to give her tip. WHAT? I haven't even received a massage yet... I just walked in!? She told me she was going to charge me an extra 2 dollars because I was paying with card. Every time she started to give me a massage...She would tell me to hold on and walk out the room. Massage was okay. but, when it all came to an end I stepped out the room and gave her a tip with cash. It seemed that it wasn't enough for her.. so she gave me a dirty look and told me to give her my card to give her more... I was shocked. I asked her if I would give her my card again would it charge me 2$ and she said "no. I won't charge you this time" I'm confused on why she would charge me 2$ in the first place. Anyways. I could go on BUT, WORST MISTAKE OF MY LIFE COMING HERE AND SPENDING MY MONEY. NEVER AGAIN. BAD SERVICE. read more

I called to schedule an appointment. The woman who answered didn't speak nor understand English very well. She asked me when come in, today no appointment. So I asked when did she have an opening. She didn't understand what I was asking so she just kept saying no appointment today , no appointment today. So she transferred the phone to another lady who also spoke limited English. I again asked when did she have another appointment available. Same thing, no appointment, too busy, call back was her answer. Needless to say I will not be calling back. If I can't communicate with them to schedule an appointment, how will I be able to communicate my massage needs? read more

I went in for a one hour massage. During my massage the masseuse left to answer the phone and was gone for 5 minutes. She should have let the call go to voicemail. She left again to get a 'hot towel' and was gone for almost ten minutes. Not very relaxing or professional. She even asked for a tip when I left. Poor service! I'll never go back or recommend them to anyone. read more

Use to be a regular here...not anymore. Ladies here, especially Tracy, have major attitude. They will schedule an appt for you depending on their mood. Every time I call for an appointment, they say call back. Easier just to walk in. Tire of the attitude and lack of care. Found other places that are happy to take my business. read more

Terrible! I will not be coming back. First, when I called to see if there was an opening for the same day, the woman that answered spoke limited English and was very rude. She said "yes", then silence. I went on to say I wanted a one hour massage and she responded "$40." I asked her what time is available and she said "Anytime". The exchange was very awkward, but I decided to chalk it up to the language barrier and went anyway. When I got there, a woman (Hannah) that turned out to be my masseuse came out with her mouth full of food (I guess I interrupted her lunch). She promptly collected $40 from me and ushered me into a room. Once I got on the table, she return and instead of trying to be quiet to create a relaxing atmosphere, she slammed the door and kept coughing and clearing her throat throughout the massage. The headrest was raised so every time she pressed on my upper back, my throat was painfully crushed against the table. She wasn't very skilled either. I've had deep tissue and Thai massages before so I am used to a firm pressure but whatever Hannah was doing caused me a lot of pain at moments. About 10 minutes in to the massage, I seriously considered getting up and leaving but I didn't think she'd return my money, so I stayed. In retrospect I should have just left. My body feels even worse than when I went in. Another piece of advise - don't trust the positive comments you see in their reviews. If you dig a little deeper, you'll see that the majority of them were left by individuals in Russia and it has more to do with the look of the website than any personal experience. The positive rating was probably part of a package deal with the website developer! read more