Previous to coming to Renew, my experiences over the past twenty years when needing physical…read moretherapy was useless, substandard, and seemed like one more money-making scheme in the medico-insurance industry. Renew is the exact opposite. Their treatments and techniques as well as their level of knowledge and experience has simply been amazing. Every single staff member is fantastic at what they do. Seriously though, if you need physical therapy, just go here. You'll be happy you did.

Until going to Renew, all of my experiences with PT were the same: walk into a giant room and do…read moresome exercises with very little personal attention. I really didn't believe in its helpfulness anymore. But recently I was required to attend some PT sessions in order to qualify for an MRI so I went to Renew... WOW! What a difference!! I have been suffering from low back pain and neck pain with very limited mobility. When I first walked in, I was first struck by what a comfortable atmosphere the place has. Next, I was given an extremely thorough exam, then an incredible treatment that included relaxing heat and amazing massage! I was introduced to some simple stretches and mobility exercises. Instead of going for just the required five visits, I have been going weekly for two months now and my neck mobility has nearly DOUBLED! I still have low back pain (I have a condition they can't fix), but the weekly treatment is a life saver. Honestly, I can't say enough about how fantastic Mike, Hannah, and Chris are. Truly a stellar experience each and every time. They all go above and beyond and are so skillful. I can't recommend them enough!

As a previous employee and a client, I recommend Dr. Kane and the PT staff. All very friendly,…read moreknowledgeable, humble and attentive to every patients needs and concerns. It was an honor to work and be a patient there.

Don't go to this place.... Dr. Kane is unprofessional and…read moreincompetent at best. He wrote out 2 work release documents and they were both different and said I could do things that I actually couldn't after being in 2 car accidents within 6 months both not my fault. He said he was going to prescribe lidocaine patches "that I could put anywhere" but he never did. Told me to go on Amazon and buy a Theracane, that he just bought one for his Dad and he loves it. He sent me on my way without ever truly examining me. I left and never went back, seen another doctor who confirmed I have a bulging disc in my back and later discovered I also had a labral tear in my hip. Had he actually cared enough to examine me and be a quality doctor he would've found these things out. Now 7 months later I'm contacted by Julie the billing manager who was unprofessional and rude telling me she needs my private insurance information because my pip is exhausted and they denied the claim, I give it to her and SHE HUNG UP ON ME. I tried calling back several times and she wouldn't answer the phone. I contacted my auto insurance company that confirmed that they never sent a bill until January 15th 2025, I was seen there in July 2024. They made a mistake and now are extremely rude to me like it's my fault or something. They had plenty of time to submit it and get it paid. This place is horrible and super shady. Seek care elsewhere and save yourself from this place.

I'm very happy with my treatments here. The care I received is helping me recover from a fall to…read morereturn to work and my normal activities. Kristin (PT) and Lacie (PT Assistant) are friendly, efficient and knowledgeable. Highly recommended!

I've been getting treatment from them since late March for a totally crunched, fractured shoulder…read more I'm 66 yrs old. My Medicare Advantage plan covers. Tony, Amy and Joe have provided wonderful treatment and guidance. My progress has only been slowed by my own sluggish follow through on my home exercise. But they've provided a smorgasbord of options for my home exercise every step of the way. They explain things very well, are friendly, respectful and empathetic. They're always on time, I never feel rushed. I have observed other patients when we're in the gym getting good treatment as well. The PTAs and office staff are top-drawer too. Facility is neat and clean. I need to keep going to get back as close to baseline as I can. I feel confident they'll help get me there. I would highly recommend this Sportscare team on NE Halsey!

What kind of health care provider's standard practice is to text you the day before ( not even a…read morefull 24 hrs notice) an ask "are you available tomorrow? Every time for PT/OT a says that they can't schedule appointments ahead of time time? That's absolutely absurd.

I have health problems I've been dealing with on my own for years due to doctors unable to find a…read moresolution, it got really bad at one point so I went to the emergency room. None of the doctors took me seriously and told me I need to "start a routine" and suggested vitamin gummies from walgreens. My life has revolved around this illness for years but they saw a young woman and assumed I didn't know anything. One of the nurses called me fat too?? Now I owe them hundreds after unnecessary tests and being prescribed medicine I told them had never worked in the past. I'm so exhausted.

I've been seeing Cindy for about three years, starting withTMJ problems and most recently a…read moremetatarsal stress fracture. She has treated me for various problems, virtually from head to toe with her special feel for the body and her healing touch. I'm a senior and a self-help type and she has given me home exercises and helped me change some movement habits, sleep position, etc. It is no exaggeration to say she has changed my life, so much for the better. Also, the office staff are pleasant and efficient and if the phone isn't answered immediately, calls are returned right away.

I was referred to Dr. Rachel after being diagnosed with a slipped disc in my jaw. I was unable to…read moreopen my mouth without experiencing tremendous pain, only able to eat soft foods and after weekly visits for several months, I am now pain free. I highly recommend this clinic and Dr. Rachel.

I almost don't want to write anything because these skilled professionals are already booked months…read morein advance, but I will just say that they are the real deal. You will leave with powerful exercises in a greater understanding of your movement patterns.

Dennis Eaton is a fantastic physical therapist. Extremely smart and an expert diagnostician. He…read morehelped me solve some joint and low back issues where no one else could, and put me on an exercise program that has made me stronger and more resilient.

As a life-long weekend warrior (you can pry my youth from my cold, dead hands!), I have seen my…read morefair share of PT offices over the years. Like, I've lost track. The last few years have seen me collect shoulder injuries like merit badges. Are my shoulders the canaries in the coal mine, telling me to chill out? Maybe! But that's not the point of this review... the point of this review is to sing the praises of Proactive Physical Therapy's Gateway location. I want to specifically give a shout out to Jenny, who is one of the best PTs I've ever worked with. Too many times PTs will read the diagnosis from the doctor, throw you some exercises, and call it a day. Not Jenny! Jenny takes your injury on as her own personal mystery to solve and uses every tool at her disposal to solve the mystery and heal your body. She is great about listening and asking questions to understand what YOU think is going on, and then does her own investigation to dig in and figure it out. Everyone's body works differently and thus heals differently, and I can tell Jenny takes a personalized approach to each patient and is truly invested in helping you get your body back to where you want it to be. Big thanks to Jenny and everyone at Proactive Gateway who have helped get me back on my feet.

I just got referred to PT for a knee injury and went to Proactive Physical Therapy. I had a great…read moreexperience with Bryce. He did a very thorough exam and explained the ins and outs of what he was looking for and what I did and did not have. He then supplied me with "the exercises" and had me go through them thoroughly to make sure I understood them. I was on a time crunch and reception to therapist took this into account, simply from me mentioning the day before. It was a really great experience, I highly recommend them!

The positive and knowledgable care Keith and his team have given me has made me recover from my…read moretraffic accident stronger than I was before. Their approach addresses the functioning of the full body, working on routines to use going forward, helping to avoid issues in the future. They are the best!

Keith at optimal results is an awesome physical therapist. I had the pleasure to cross paths with…read morehim thanks to my doctor. The convenience was nice since they are in the same building at the 102nd location.Keith has a great set up there and I recommend that location to everyone. Sincerely, Art

After a significant foot injury, I was unable to do two of the activities I enjoyed most - hiking…read moreand neighborhood walks. I thought time would heal me, but three years later I still couldn't hike and I had even started changing/limiting plans when I felt like there would be more walking than my foot could handle. Last fall, I found myself at Forest Park with a friend, and I had to return to the car after ~1/4 mile. That was rough. Then I met Dr. Bradley Brown, and under his care I've made so so much improvement in the THREE MONTHS that we've worked together. I'm not a 'gym guy' and I'm pretty 'body unaware,' so I was really dreading being asked to show my PT how I moved and how I did the exercises he assigned me. But that was never a problem with Bradley, he's so positive and encouraging, and he's great at giving the kind of instructions/cues I need to do my exercises correctly. I look forward to my PT appointments - words I thought I'd never say. This summer, I expect to be back on the mountains. When I get to the top of my first one, after three long years, I'm going to yell a 'thank you' to Bradley so loud, I hope he hears me.

Friendly, skilled, very clean office, always feel welcomed there! My movement and healing have…read morefast-tracked thanks to Peter and his colleagues!