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Proactive

5.0 (2 reviews)
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Physical therapy

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Therapeutic Associates Northeast Portland Physical Therapy - Aubree Benson PT, DPT, Clinic Director

Therapeutic Associates Northeast Portland Physical Therapy

(10 reviews)

Beaumont - Wilshire, Northeast Portland

I went in hoping for the best and things seemed at least standard/avg but in the end I discovered…read morethe billing had been really messed up and they had billed to a previous accident I was in and accrued a debt without letting me know--when I still had pip funds. Then my pip ran out and it was a whole year later. When the lawyer called to check in with all my providers , only then did they send me a bill for a very large balance. I called them to understand what had happened. Got the above story and asked them to hold themselves accountable for their billing mistakes. They insisted they would not take any responsibility--even though they had done the billing incorrectly and not let me know when it was initially refused (when I still had pip funds). So I wouldn't recommend them on a billing angle. In addition, I had Aubrey work with me and she made an adjustment to my neck that unfortunately I needed 3 sessions with my chiro to correct. I mentioned that the adjustment hadn't worked for me and Aubrey was defensive in response, so I just dropped it. After that I just stuck with going over exercises rather than having more adjustments. I actually wish I had overall just left and chosen a different place. I wasn't going to mention any of this but when they wouldn't hold themself accountable for their billing mistakes in anyway and want part of my bodily injury settlement which won't be that much and I really need for continued treatment I thought I'd write something so there is accountability somewhere. Update: One day after I wrote this review I got a call from the office that Aubrey wanted to offer me 50% off the balance. I appreciate her taking some responsibility towards an office error. I do hope in the future that this can be done without a review--for both parties involved.

The staff was always so friendly and flexible when it came to scheduling. They were able to take…read morecare of the hassle of billing workers comp and helped me navigate what I needed. I worked with Asiya for my shoulder that had compressed a nerve after a fall. It only took one session to diagnose the issue and we got started right away with healing. She used hands on stretching and gave me weekly exercises to build up my strength. Asiya made me comfortable and listened to my every concern. I would highly recommend her and this establishment for physical therapy.

Proactive - physicaltherapy - Updated May 2026

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