I came for nail extensions the lady recommended for me powder for natural look. When the nails were finished the gel looked very thick. She didn't even cut out my cuticle. If I had more time I would have complained but I decided to come in the next week. Today I am here after a week and asked for a manicure and to file down the nail to make it less thick. My nails got minimally filed down from the top and maximum from the sides which in my opinion looks disgusting and unnatural. I informed her that I didn't like the end effect and asked for them to be removed and told her I would pay for this. She refused to do this. She said she doesn't have time so I left. When I sat in my car I wanted to cry so I decided to come back and ask again for them to be taken off. Not everyone here is professional and I do not recommend. I will attach photos. read more

Lotus Nails & Spa - Nails after correction - Waxing Near Me - Burbank, Illinois

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We walked out of this one different spa and ended up here. When I tell you, the service here was sooooo amazing! We were greeted right away, sat down within 5 minutes for our pedicures and finished within an hour. Super fast service, very attentive, super clean. I was so impressed. Will definitely be back now that I live in the area. I think I've found my spot. Let's not forget how CLEAN the entire spa was. read more

Phila! was awesome and informative I felt very comfortable, Will be coming back again. Thank!

This past Sunday my daughters and I tried a popular nail spa located in a prime area (Burbank/Chicago), and our experience left me with mixed feelings. While the spa boasts a great location, looks impressive on the outside, there were some aspects that fell short of my expectations. Where you do not have to have a prior scheduled appointment, I suggest you do so at this location. We did not have an appointment but arrived early and all three of us were seated quickly. However, the place filled up quickly and some walk-ins had an hour wait before being seen. Additionally, I think it is important to mention that the nail spa's prices are on the higher side compared to other similar establishments. While I understand that quality services often come at a premium, I was hoping for a more exceptional experience to justify the price. Unfortunately, I found the overall value for money to be slightly lacking. If you pay with a card the is an upcharge for the transaction. Cash is suggested. One of the main issues I encountered was the feeling of being rushed during my visit. I believe that a nail spa experience should be relaxing and indulgent, allowing customers to unwind and enjoy some pampering. However, the staff seemed to be working on tight schedules, and as a result, the service felt hurried. This took away from the overall experience and left me feeling a bit disappointed. My nail tech was Tony, he was nice and did a decent job on my nails. He was polite and professional. For all of the technicians, while skilled, it seemed the personal, premium pricing quality was lacking, There was nothing exceptional about the experience. I do have a bit of a pet peeve with any nail spa, this one included, they rarely address the under side of the nails, leaving residue from shortening the nails or chunks of gel/acrylic from the application under the nails. Or polish on the ends on my fingers. When a premium price is paid, I expect premium quality. Color selections were decent. Nice selection. On a positive note, the location of the nail spa is excellent. Situated in a prime area, it's easily accessible and convenient for many customers. Plenty of parking, although the parking lot can be difficult to exit. The spa itself is well-designed with a sophisticated ambiance, adding to the overall appeal. The spa was clean with an inviting appearance. In terms of the service itself, I found it to be average. The nail technicians were skilled, but their interactions lacked the personal touch that I've experienced at other nail spas. The selection of colors and nail art options was decent, but nothing particularly stood out to make it an exceptional experience. I would recommend this nail spa for its convenient location, but for those seeking a truly exceptional and indulgent experience, there may be better options available in the area. read more

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This company is very unprofessional. I were a long time customer for over 3 years! I had an appointment with my regular technician. When I arrived 16 minutes before my appointment. My tech was busy with another customer. I set and waited for nearly a hour. I asked the owner could someone else take care of me and she said no! I will never go back to this horrible unpleasant and unprofessional place ever again! read more

First time here! I came for a pedicure and I'm happy to say I had excellent, kind service! Super quick and exactly what I wanted!

Salon is just absolutely amazing. I love everything about it. Not only can you customize your treatment. Their pedicures are so amazing the way they do nails and designs. I've never seen before you can get waxing. You can get your eyelashes done. Anything you need you can get done here the staff is so professional and so sweet. This line is itself is super clean and I highly recommend it. read more

Horrible service, my last visit.....I was told that in order for me to get designs on a pedicure that I had to do a no-chip polish,,UNTRUE, the tech just didn't want me to have a regular pedicure with designs, I have never gotten a NO-CHIP POLISH, for a pedi, I will most definitely NOT EVER GO BACK !!!!, there's a new place 1/2 mile away, here I come !!! read more

I came here to get my eyebrows waxed. Although it was on the higher side of prices (usually I pay $8-10 for eyebrows), the lady who waxed and plucked my eyebrows took a lot of care and was kind. I will have to come back and get my nails done sometime. It was a big, spacious, and clean. They play calming music in the background. I definitely will have to come back! read more

I have never been treated with such disrespect. The nail techs are professional. But the owner is a complete asshole. Took my money and refused to give it back. Then called me a scammer. Never going there again read more

Prices posted change once seated and the attitude of some of their nail tech really need to be checked. Overpriced for the services they offer. read more