To begin with I went through the drive-thru, I asked many questions about the food and how I could order it and what I could order as a combination and the responses were not legible, the menu for the drive-thru was totally unlegible you can't see the prices I have the menu is not even on there so the person that was working the window she was nice however not very informative and she did not take the order down right because the order I received was totally incorrect. The woman at the window it was the end of her shift and like I said she did not put my order in correctly so I had ordered spicy Mongolian beef I got plain Mongolian beef I ordered Chicken Fried rice, I got rice that looked like it had been burnt on the grill no little vegetables like peas and carrots or green onions in it I didn't see any eggs in it it looked like they took some chopped up chicken put some plain rice on the grill and it turned it brown that's what I got for chicken fried rice it's the worst I've ever had in any Chinese restaurant that I have ever been to. And as far as the Mongolian beef order went he got a bunch of rice it was supposed to be fried rice with his spicy Mongolian beef which as I stated previously was not spicy at all his rice was clumped together with chunks of plain white rice in it apparently they don't know what stir fried rice is. For $20 it was not worth $5 and then when I called to make a complaint about the food they told me that I had to bring all the food back in there to them and they could give me an order of Mongolian beef with a cup of spicy sauce to go on it. And they could replace the order with more fresh food. If the first order of food wasn't any good why, would I want to eat another order of your food? Customer service as far as getting a refund or resolving the issue was not there the little girl working at the counter had to go back and be the go between between me and the manager why could I not speak to the manager? I will never ever ever eat at Lotus Express again, and I will tell everyone that I know not to eat there. And as some people may know word of mouth about a restaurant food will make you or break you so that I hope that this post goes really wide and then I'm going to put pictures on here of the crappy food that they gave us. Do not eat at this Chinese restaurant that is my review. So you want to know what could improve? You can improve the management you can improve the food and you can improve the customer service mainly the food and how they handle complaints from customers. In my lifetime as I was in food management business for 30 years the customers always right because the customer is who pay your bills. read more

Lotus Express - If this is chicken fried rice then I'm in Dallas Cowboys Cheerleader! I hope you get my meaning. - Chinese Near Me - Pittsburg, Kansas

The food is really good but I am no longer going to eat here. The food melts the styrofoam plate so bad and they refuse to plate my food in my own container because of "contamination" Let's be real here The food is completely contaminated with melted styrofoam, how is that safe for consumption? Make it make sense So until they get rid of the styrofoam I'm not going back read more

The food is excellent, every single time. The wait can be long, so it's best to call it in, and park to grab it inside. The garlic chicken is delicious. The crab Rangoon is consistently good. This is our go-to for Chinese. read more

Are here 5 years of being away from Pitt. This used to be the best Chinese while I was there especially for the price! My wife and I had the orange chicken and lo mein with an egg roll, side of rice and crab Rangoons. The orange chicken has definitely changed since last time I ate there and it was not very great! Prices have definitely gone up as well but that's expected. Would definitely recommend the lo mein and crab Rangoon though! read more

Best cashew chicken! I live in texas now and always look for Springfield style cashew chicken but haven't yet. I always try to stop by here when I'm in town. Delicious. read more

I moved 3 hours away. I complain to everyone here that there is isn't one place that is comparable to the quality and value of this place. I still go out of my way to stop by when I come pack for holidays and such. Yea, that's how much I love and miss this place! Fun fact: Back in college, me and all my roommates use to eat here twice a week. read more

Lotus Express - $5 !!!!! I get the spicy sauce on the side to keep my left overs crispy! I can never eat all of it at once. - Chinese Near Me - Pittsburg, Kansas

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Every time I come back to Pittsburg, this is one of my favorites that I have to visit at least once while I'm here. The food is awesome! You get very generous portions, and a flavor and style you don't find many other places. Definitely eat here, you won't be disappointed. read more

The Best! I love this place. Flavorful, budget conscious- fast, friendly. It does the job- & you'll keep coming back!

Alright, if you have ready any of my reviews, you've probably noticed I eat way too much takeout Chinese food. I love it and Lotus Express is at the top of my takeout list. Their prices cannot be beat and the food is always fresh! My favorite thing about Lotus Express is that they always use all white meat chicken (something that's usually hard to find). My only warnings would be to make sure you have time to wait in line if you go during peak hours, you're tables food will usually not come out at the same time if you're dining in and that the food is served on styrofoam plates with plastic utensils. Otherwise, this place is great and I would recommend any of the chicken entrees and crab rangoon. read more

Lotus Express - General Chicken with Fried Rice and Crab Rangoon - Chinese Near Me - Pittsburg, Kansas

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I love coming here anytime i come to pittsburg KS. I use to eat here all the time when i went to Pittsburg State University. And you still get a lot of food for low money. I got Spicy chicken Broccoli and egg roll for about $6 dollars. So much food amd the sauce taste awesome. Thanks! read more

Lotus Express - Spicy Chicken Broccoli - Chinese Near Me - Pittsburg, Kansas

Chinese restaurant that started me to like Chinese food. Good food good price. Can't find another one like it.

I love this place! Their crab rangoons are so good and I love the pepper steak. And you can't beat the price. It's the only Chinese restaurant I go to. read more

Unfortunately I have to give this restaurant only one star after trying out their food and getting severe G.I. upset. The food is cheap overall ($5-$7) for a meal, which is pretty cheap for a full meal. The restaurant is more of fast food chain, with both a dine in and drive through. The food quality overall is okay. I ended up ordering the chicken low mein, which was plentiful on the plate. The overall taste was okay; it wasn't spicy or bland. I wouldn't say this restaurant isn't of bad quality, but I would be leery if you go and happened to get some G.I. symptoms. I would just go in understanding this isn't made for a restaurant setting, but made for fast food dining and the food represents this. read more

This place is great. My wife and I live in Overland Park, KS (Kansas City). We can't find anything Chinese Restaurant in KC that tastes as good as Lotus Express. And no Chinese Restaurant that gives you as much food as Lotus Express. That's why we give Lotus five stars. It's the best Chinese Restaurant we have ever eaten at. read more

I ordered Lemon Chicken and when I got to the window after at least a 30 minute wait, I handed the cashier my credit card and she handed me my food. Instead of Lemon Chicken I was Given General Tso's. I said it was incorrect and she said it was too late. I then said well then please cancel my order, and she refused saying they had already made it and swiped my credit card. I will NEVER eat there again. read more

Best Chinese in town! Hands down, the best quality of food that is consistently good and the price. You can't beat the price on the food here! Also, get the potstickers and dip them in the sauce - you won't be disappointed!! The only downside is the wait. They can be very slow - which isn't necessarily their fault, because I've saw people go through the drive thru for 7 or 8 dinners! Can we all agree that the drive thru at Lotus is only for people getting 2 dinners or less? I really wish they would move to a bigger building or maybe tell people to pull forward to wait on their food on big orders. read more

Can you give less than a star? Waited at the drive through window for 20 min while I watched them take orders with my food sitting behind them getting cold. Good for them I didnt pay first, I gave up and drove off. read more

Overall this experience was a 3.5 star but since there's no option for that I will put it at 3. There's no waiters or anything but they do bring you the food. They are clean but their soda machine does not put out good water unfortunately. I ordered the General Tso and to my surprise the chicken quality was incredible. All white meat very well cooked and fried. The rice that came along with it however was poor quality. It tasted as if drown and white rice were put together very bland but looked like combination fried rice. The sauce on the chicken was very underwhelming it wasn't terrible but it wasn't great. My friend had ordered the sweet and sour chicken and that was covered in a delicious sweet sauce. I also tried the fried pot stickers and in all honesty them being fried was not good. It had a hard crunch like an over cooked ship. The meat inside wasn't bad however I only think this place should rethink how they make their rice and improve the general Tso sauce I will come back here though. read more

Food is good, typical fast food Chinese, but EVERYTHING is served in Styrofoam. Even for dine-in.

Inexpensive, yes. Ordered the egg drop soup and cashew chicken, it also came with fried rice and an egg roll (my choice). Cashew chicken was unflavorful and only had a few cashews. The fried rice was mushy, and had some weird orange tint to it, not your typical everyday fried rice...not palatable for my taste buds. The egg roll was greasy and had no crisp left to it. Disapointing:-( I may give it another shot someday, but not anytime soon. read more

Hunan beef is very good! The cashew chicken is not very good! Dry and flavorless.Quick service! Nice and friendly!

I got pepper steak, rice, and two crab ragoons for $5.30. What! And it was a lot of food. The beef was to die for. My cousin got sesame chicken and it was delicious. I stole a few. But the rice and crab Rangoon was not good. The meat and price is enough to make me go back if I'm ever In town again, but I would skip the rice and sides. read more

Excellent prices, good food. Generally it's quick but you may have to wait in line if you go between 11:45 and 1pm. This can especially be true for the drive thru. Totally worth it though! Most lunch special cast between 5-6 dollars. read more

Great food. Service kinda slow, but they are usually very busy. Absolutely hate the styrofoam, and plastic service ware they switched to.

Food is always good and plenty of it (you can usually split a meal with another person). The prices are great, less than $6 for some meals. A couple draw backs are a long wait if you don't call ahead and some language barriers. Another annoyance would be when they serve walk-ins over drive thru customers. read more

Love the food and the prices. Staff is nice but service is awful as far as how long you have to wait to get your food. They need a larger place or a second location. Waiting an hour in a drive through is terrible. read more

A must try if you like Chinese food. Good selection, great portions for the price. I have my favorites but haven't had one bad thing yet

Worst meal I have had in a long time! Ordered sesame chicken, crab rangoon and lemon chicken. The lemon chicken tasted like it had been seasoned using lemonheads(the candy). I have had probably hundreds of variations on sesame chicken. What I got was not sesame chicken. It was fried chicken with some sort of flavorless dipping sauce. The rice was cooked to the point of being mush. The crab rangoon was the only edible part of the meal. Even though it had no onion, and as far as I could tell no crab. Additionally, chinese food is supposed to be bite sized. Every piece was half a chicken breast. Also, my first bite had a bone in it. Never again! The only reason it gets a star is because I have to. read more

Foods great and the portions are enormous. That being said they rarely get orders right, the wait can be annoying, and those who work the drive through/register usually can barely speak English. read more

considering this is a small town, you would not expect such good quality food. we ordered shrimp mein and i downed it down fairly quickly. definitely would recommend anyone craving chinese food to come down and eat from here. read more

Excellent food, friendly staff excellent take out. The only problem is the seating is too close together, but worth it if you want Chinese food. Again awesome staff! read more

would have gave more stars but my lo mian was juicy enough to be considered top ramen

The food is good and you get enough to split it. Price is also great. Only down fall is the drive through. You can wait forever if you don't get there early (11 am). I just go inside and order. read more