3 weeks after a "service", I finally had time to hop in and discovered my hot tub is completely…read moregreen and unusable. Final straw. Dealing with the service team has been challenging, but I kept being patient as all providers have struggles post pandemic But this latest trial is too much. Cannot recommend this business

Hot Springs Pools and Spas at 556 Highlands Rd is not Mountain Springs Spas and Pools that was…read moreowned by Ken Wyckoff. Wyckoff sold the business and retired. Hot Springs Pools and Spas is owned by The Riggs Family who also own stores in Greenville and Asheville. The people that run the store are friendly and helpful. They are dedicated to providing the best experience possible and helping make your hot tub or pool the haven that it is meant to be.

If you are looking for a great cabin getaway in Franklin, North Carolina, look no further than…read morethe Bearfoot Retreat which I kept calling Bear Naked Retreat! Lol I don't know about you but when I am looking for vacation accommodations, I look at the following: price, location, space, and entertainment. First, let's talk about pricing of this place. If you go during the weekdays, it will cost you $144 a night and $170 on the weekends. There is also a $175 cleaning fee and $65 service fee. Since the place is pretty spacious, I can see why they would charge $175 cleaning fee. As for the service fee, according to them the purpose of the fee is ," This helps us run our platform and offer services like 24/7 support on your trip." This Bearfoot cabin is located in the quaint little town of Franklin, North Carolina. My family and I had wanted to be in the woods but not too isolated where we can't go grab food or drinks at local diner or grocery store. So it was nice to be in woods but miles within civilization! This cabin is three bedroom on the main floor but there is a spacious basement with a big bunkbed. There basement has a shelf full of books and games along with a ping ping table and piano. There's a six man hot tub off through the basement door. There were 8 of us and we had plenty of space to hang out with each other but also enough space to just " retreat" if we had wanted to. One of the best things about this place is the board games, ping ping table, piano, library, and hottub to entertain everyone. There's also a cool little bar area where you can mix drinks and then take it out to the big porch overlooking a beautiful mountain view. There's rocking chairs and a grill on the porch as well. So if you are looking for a mountain retreat, grab some friends and family and head to the Bearfoot Retreat! Don't worry about the beers too much because we didn't see any! Just don't leave amd food outside in the trash, just in case you don't get aby unwelcome visitors!

Update; had to stay here again, the alternatives in Franklin are even worse. The price this time…read morewas over $200, the same price we just paid at Holiday Inn Express in Park City, Utah...Franklin, NC is no Park City. this hotel is the crappiest hotel I've ever stayed in for $200+. Genuinely dated. When my wife asked why it was so expensive, the desk clerk replied, "People can beg all they want, we're going to charge whatever we feel like". The attitude is also genuinely dated!

This hotel is really nice. Everything was very clean, breakfast was good, the rate was decent and…read morewe were happy overall.

Bad customer service The owner Rodney revoked my membership…read moreand provided no reason. I went in to inquire and neither the manager nor assistant manager could provide a reason. There has never been any complaints or concerns shared with me before this. I was at the fitness center almost daily for going on 2 years and knew many people there. Best I can guess is that Sheryl Conner contino had a vendetta against me after she called me an a$$hole 4 times in front of members and staff. I wrote an email to Rodney after she did this but instead of disciplining her, he fired the manager. According to the agreement members sign, Rodney can revoke membership at will. He lost 4 members that day since I was paying for myself, my wife, and my two daughters.

I paid in 6 months at a time and the second time they had me use a kiosk and signed me up for a…read moreyear nobody returned my calls and now I have to pay debt collector for 6 months I did not sign up for DO NOT SIGN on kiosk I did not even even want to put one star

Ha Have been staying at Wildflower for the past 8 years. It…read moredoesn't get any better than this. We rent 2 cabins around the Holidays, adults, kids , grandkids, great grandkids. Have made so many precious memories of our times together. Pictures of the great grandkids growing from year to year. Taking turns making meals & the fun & of exchanging gifts. The dirty Santa gift swap. Wouldn't trade it for anything. Jeanette is a fantastic hostess. Couldnt be more helpful. Have come to regard her as a friend. Cabins are the best. Will continue as long as we are physically able. Leaving today for a rare 3 night stay on a summer vacation at cabin #3. Can't wait. Highly recommend to all.

Group of 7 from Texas rented these cabins for a week to enjoy the local roads. WOW is all I can…read moresay. We fell in love instantly and enjoyed every moment at this cabin. We wish we could buy one for ourselves lol. The views aren't substantial, but the location was prime for reaching all of our destinations easily. This layout and floor plan easily accommodated all of us comfortably. If you are worried about space, don't even sweat it. I bet it could fit double with zero issues. All the amenities worked and Jeanette is so timely in responses and getting our needs met. There is something for everyone, seriously. The only bad thing you could possibly say is that the roads to get into the cabins is a bit confusing and a bit technical to drive with a full size truck and trailer. However, once you're in, you just hate to leave. I found at the end of every long day of riding, I was so happy to get to come home to Wildflower cabin #1 as my home. We checked in with friends who rented another cabin #7 and they raved about it as well. Look no further for your family lodging needs, this is the place you are looking for! =)

Stayed here a couple of times recently. A far better deal than the Hampton Inn up the street which…read moreis more than twice as expensive for only slightly better quality! The problem is the clientele. It attracts mostly construction crews. The halls are thick with the smell of marijuana and the parking lot at night is even worse; not just weed but alcohol as well. Throw in some drunk guys playing soccer and it's not exactly family friendly.

Upon arrival we were greeted with friendly staff and an unexpected upgrade since the standard king…read morerooms were booked up. The room was HUGE and we enjoyed the extra amenities. The bed was very comfortable. We were pleasantly surprised that the continental breakfast included more than just muffins. There was a waffle maker, cereal, eggs, sausage, pastries, and breads. It was required to take breakfast back to rooms due to Covid. Comfort Inn lived up to their name.