Amazing job! Attentive, quick and very clean. Solved the issue within 15 minutes and repaired…read moreflawlessly.

I had called them regarding my washer at home and was surprised they came in and checked it on the…read moresame day. Very friendly and professional. I will use them again.

Our washing machine was having a leaking issue. Denis was able to have someone out on short notice…read moreto diagnose and address the issue. The technician was able to fix the problem but was up front about the possibility that it could occur again and discussed our potential options if that happens. Unfortunately the problem did wind up recurring but Denis was very consistent and communicative about our options and their warranty policy. I was impressed with their prompt communications and ability to have someone out on short notice.

My dishwasher stopped working & I contacted TrueCare. Denis came over within a few hours of being…read morecontacted. He had great communication as well. He diagnosed the issue and was very professional. Denis returned a week later to reconnect the screws that keep the dishwasher in place, too. Much appreciated! Thank you, Denis.

The whole experience was great. The initial repair and the repair and cleaning after the parts…read morecame in. Great team and fairly priced.

Called about microwave repair. The call was routed to an international call center. I explained I…read morehad two Dacor units with FCC ID APY. The representative quickly quoted $110 per unit and gave a time window. When I said I had more questions, he told me I wasn't allowed to ask questions -- that I should already know if I want to use them -- and hung up. No opportunity to discuss the issue, technician credentials, or anything else. So I definitely won't be asking because I won't be calling back.

I posted my project on Yelp because I needed to get the ice maker wiring fixed on my Whirlpool…read morerefrigerator. Best Appliance Service gave me a good quote, and Rizvan came out to take care of it. One thing I really appreciated was that he took his shoes off when he came into the house without me even having to ask. He found the issue and fixed the wiring in about an hour. Everything went smoothly, and we're really happy with the service and quality of the work.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

We've had Chad S. Come for a dryer and ice maker repair and both times he has been professional,…read moretimely and pleasant! He was able to diagnose and repair our appliances quick and easy!! Our appointment was super quick!! Definitely our go to for our appliances!

Called on First Call to check our 30-year-old refrigerator, which was making noises after being…read moreturned on for the first time in months. Gave us a 2-hour window for the service call, which is as narrow as it gets. Came on time, looked it over carefully and cleaned it, no unnecessary charges -- just charged for the service call. Friendly and informative. The call was worth it for the peace of mind.

Vitelli was able to quickly diagnose the problem in our fridge (leaking icemaker), order the…read morecorrect replacement and come back to install it as soon as it became available. He found that our coils under our fridge had never been cleaned (true, says my husband) and gave us a discount on doing so while he was out anyway. He is pleasant and competent and his prices are fair and it was a pleasure having him perform this service. I would not hesitate to use him again for any future appliance repairs

The first contact with Vitaly, was fantastic. He let me know what he would be able to do, as well…read moreas advice regarding my appliance delivery. Incredibly customer service oriented from the start, without even confirming his service. This was for a liquid propane conversion on a new range. During/after installation, he was incredibly respectful, responsive and provided me a general overview on what was happening as he was doing it. In the general sense, I do not leave many reviews unless the service/experience is that exceptional (or terrible). Would absolutely recommend Vitaly and Good Guy Appliances, as he was easily able to schedule a time (so that my range would not sit in the middle of my kitchen longer than necessary). A very great price, for really great work. After this experience, any other appliance work needed, I will go out of my way to have this company be the service provider. Thank you Vitaly!

Radu came out on short notice to diagnose my refrigerator issue. He was prompt, polite, and…read morefamiliar with my model. I will definitely call them again when I have an appliance issue!

Radu came the very next day after I called him. He communicated well & arrived right on time. He…read morefound my dryer in a dangerous way which could have became a fire hazard. He was reasonably priced & I will definitely be having him service my washer & dryer every two years! Highly recommend!!

This family run and operated business will always be the first company I call when I need an…read moreappliance repaired! They are phenomenal!!!!

They did a great job with our oven repair! Speedy response, great communication, and very…read morereasonable prices.

Excellent experience!! Our Whirlpool dryer stopped working properly yesterday. Called Gary this…read moremorning, he came out this afternoon and it's fixed!! He was friendly, professional, very responsive and did a great repair. And his pricing is fair. We will call him again in the future for sure.

Gary was very responsive and made it over to my house on short notice to help me with an issue with…read moremy refrigerator. He was very thorough and clear on how to resolve the problem. I highly recommend working with him.

Our microwave died and is a built on so I was lamenting the replacement plan to make a new one fit…read more Decided to call Mike at Chula vista appliance repair and Sonny came out same day. Turned out to be a bad switch and he replaced right then and there. In and out in 45mins. Obviously we got lucky it was just a switch but very glad I called. Saved me a ton of money. Fast response, great service, will use for the next appliance issue.

Samsung dryer was making a squealing noise pointing to a jammed idler pulley and/or drum rollers…read more Technician confirmed the diagnosis. I signed a contract and put a deposit so they could order the replacement parts. Price for the pulley & rollers was in line with online pricing from reputable vendors. Labor charge was very reasonable. The technician, Sonny, knew his trade and worked efficiently. He completed the repair in 30 minutes. Next day appointments for both the diagnosis and repair. I will use them again.