Care quality: passable for the little things like teeth cleanings and simple fillings; poor on the…read morebig things like gum or tooth infections or specialist referrals.
Office experience: smug, condescending, preachy pressure-scare tactics for peddling needless procedures.
Pricing: exorbitant, billing statement padding with excessive X-ray charges to milk your insurance dry.
Type of care details:
I've seen better and I've seen worse teeth, cracked their assistant dentist on my long overdue visit for a simple checkup and cleaning, roughly over five years, partly due to that so-called pandemic.
Hardly better teeth, though, since before ever visiting this office, I had just two molar cavity fillings and one long-repeated root canal.
Yeah, well, I've seen better or worse dentists, too, this one ranking amongst the all-time worst.
His entire approach to the patient was arrogant, argumentative, condescending, even confrontational, spewing a stream of what he most mistakenly thinks are pithy and spiffy comebacks to each and everything the patient expresses.
Then he did a rushed and shoddy cleaning, complimenting the patient for being such a trooper for enduring it.
At length, incredibly, he abruptly stood several feet back away from the patient to pontificate, rather ridiculously, gesturing to idled cars in the parking lot outside, about how the teeth are like an engine requiring proper motor oil!
This absurdly childish lecture being delivered to an elder patient several decades older than himself!
Finally, the patient cracked back, that he could never recall pouring motor oil into his mouth to lubricate his teeth!
Of the severe gum infection the patient was presently suffering, he called the molar directly affected a LOST CAUSE, requiring extraction, just as the molar next to it was extracted years earlier.
The SOLE reason that FIRST tooth got extracted was because a quack across town did a shoddy rushed root canal, actually chipping off a sliver of his metal chisel, leaving it inside to rupture the root beyond repair after that tooth had been preserved by root canals for over 30 years since the late 1980s!
This patient had left this office pre-pandemic after its chief dentist had resorted to pressure scare-tactics for extraction, claiming the gum infection would spread like a CANCER throughout the mouth; it never did, naturally.
Not to mention the fact that they persisted with prescribing ineffective general antibiotics to kill the infection, despite superior sources like the Mayo Clinic which recommended doxycycline for it.
So this patient consulted an exceptionally competent dentist across town who stated that infected tooth could have been saved by root canal if diagnosed correctly earlier on; he even performed a freeze-test to confirm that the tooth was indeed dead, lacking any sensation. This is logic and reasoning demonstrated in good-faith practice.
This office only grudgingly shared with the second consultant my X-rays because the patient had declined to consent to their so-called deep cleaning, yet another needless but expensive procedure.
Is the deep cleaning really necessary, this patient asked the assistant dentist.
IF YOU CARE TO KEEP YOUR TEETH, he cracked once more.
Whelp, people, to reiterate: this patient, in his seventh decade of life, has now lost just two teeth, BOTH of those directly and SOLELY related to the outright INCOMPETENCE of another quack.
Bottom line: this office, through its arrogant and condescending practitioner, LOST the lucrative trade of treating and killing the long-term gum infection ultimately and properly addressed by an exceptionally competent professional!
Irony is: this office still sent this patient a promotional email inviting him to visit the office for end-of-the-year insurance-covered treatment. To which this patient responded with a prompt request to visit the chief dentist.
That was way back in late October with no reply to date.
