My new patient visit was very good. The staff took me in quickly and got right to me. Their standing x-ray machine is a little difficult for taller people with broad shoulders but that was the only negative from the whole experience. The dentist spent a bunch of time with me and answered all of my questions and was sure to go over everything suggested in my care plan. read more

I had a cap break and though it's less convenient for me than when I lived nearby, I decided to go back to Laurel Smile Dentistry, where I had the work done some 10 or more years ago. The owner Mussie Shibato is brilliant when it comes to this type of work, an artist, and with a lab right across the hall your caps or implants are ready in days rather than weeks. The office complex on MacArthur is state of the art and staffed by the best in the biz, great people as well. It feels as much like an afternoon with good friends as it does a trip to the dentist. Bottom line if your in Oakland and anywhere close to the Laurel district. Check out Laurel Smile Dentistry. And if you need implants, no matter where you are it's worth the trip. read more

The team is always so kind-- from front desk to hygienists to the dentists. I always get all of my questions answered and leave having a pleasant cleaning experience even with sensitivities. Grateful. read more

Amazing team. I let them know I was terrified of the dentist and they made my appointment quick easy and informative. very easy going and focused team. always looking for whats best for YOU instead of acting like every patient is/needs the same things. HIGHLY recommend . read more

Always great care and staff always helpful and friendly.. Dr are truly trying to give the best possible care.. read more

They always take great care of me. I even got a shot but the dentist was so gentle it barely stung. Front desk staff are very caring and easy to talk with. If you have an aversion to going to the dentist, give them a chance. Your mouth will thank you! read more

Laurel Smile Dentistry - General Dentistry Near Me - Oakland, California

Well, I just called trying to get information about mini implants... really, Rafael? It is not professional; it took me so much to get him to offer me some kind of information... Yeah, with only that... I don't think it would be a good place Oh yes, on your own website, guess what? The range for prices for mini implants is not the same as that for implants! read more

Laurel Smile Dentistry - Screencapture of the business website with THE INFO RAFAEL COULD NOT GIVE ME, or purposely gave out wrong! - General Dentistry Near Me - Oakland, California

### Thank You to Lauren Ismail Dental My experience at **Lauren Ismail Dental** was extremely positive\. From the moment I arrived, I was welcomed with great care, respect, and professionalism\. I would especially like to express my heartfelt gratitude to **Dr\. Muse** for providing excellent dental care, conducting a thorough examination, and taking the time to explain everything clearly\. I also sincerely thank the entire staff for their kindness, care, and respect\. Your service was truly exceptional\. **Thank you from the bottom of my heart to Dr\. Muse and the entire Lauren Ismail Dental team\!** Isayas Teame read more

I've been coming to this practice for may years now, and I couldn't be happier. The front desk staff is always welcoming, especially Rafael, and Lisa the hygienist is kind, thorough and the best.. Dr Ha and Dr. Sibhatu always take their time in explaining the procedures, are welcoming a professional. I highly recommend this office. They also have the most up to date equipment. read more

Everybody was pretty nice and helpful, and it looks like things will be better once I get the actual dental work done. I thought the technology was pretty amazing. I was really grateful for the help with filling out the forms for the robot. read more

Grateful to have found a knowledgeable dentist with great bed side manner. Gentle steady hand and a comfortable and courteous environment. read more

Laurel Smile Dentistry - General Dentistry Near Me - Oakland, California

Since changing to Laura Smile, I have had the best dental experience in all of my 43 years of life . Today, I was in for a cleaning and they had an actual menu to select from of items I might want to make myself comfortable: blankets, headphones, lip balm, stress ball, etc. And this wasn't on a piece of paper-this was a processionally prepared book, one you would find at a restaurant for the cocktail or wine list menu. I should have taken a picture . The care I received was gentle yet you know and feel the work taking place; I especially appreciate the education they provide. This whole experience was a 20/10! I highly recommend Laurel Smile Dentistry! read more

1st class service, caring staff , Makes you very comfortable Super clean , it sparkles, the most up to date equipment The best dentists work there read more

Laurel Smile Dentistry - Giving back to the community With CCMP - General Dentistry Near Me - Oakland, California

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I had a great experience with Dr. Shibata at Laurel Dentistry today. He really took the time during my visit to listen to my concerns and walk through everything in a thoughtful, thorough way. I left feeling heard and taken seriously, which isn't something you always get. He's putting together a treatment plan, and for the first time in a long time, I feel confident I'm finally on the right track. Highly recommend if you're looking for someone who actually listens and knows what they're doing. read more

The moment you walk in the front door you are greeted with a cheerful front desk representative. From there its the same from the metal hygienist you Dr. Sibhatu himself. All are so very kind and professional. The office is spotless, they take great care in creating a sterile atmosphere. I enjoy my visit everytime. read more

Great dental office! Very professional and friendly staff, clean and welcoming environment. They always make sure you're comfortable and well taken care of. Highly recommend! read more

I love my dentists at Laurel Dmile Dentistry! They make the visits enjoyable and the staff is great.

This was my first time coming here and going off of the reviews of the previous visitors and their reviews did not disappoint. Everyone was courteous, thorough in their explanations of my questions. I don't consider myself someone who dislikes the dentist, but if I were to be one, they would have calmed my nerves with how kind and appreciative they were with the guiding they did when moving about. Sometimes it can be daunting how much cost for treatment might be but I didn't feel as if they were pressuring or dismissive on any of my concerns. Best dentist experience ever! read more

He brought attention to my needs address them and send me to dentist who address the problem

Dr. Pollack and her whole team were so wonderful and easy to work with. I have an extensive dental history and Dr. Pollack is the first dentist who actually made me feel calmer at my appointment. highly recomend! read more

The staff and Dr. Ha were welcoming and professional. I enjoyed my experience and would recommend it to anyone even if you're a new patient like me. read more

Like most people, I don't particularly enjoy going to the dentist. But this team makes it as easy as it can possibly be, and that is worth recognizing. Dr. Ha is an exceptional dentist. He takes the time to explain every procedure thoroughly, always checks in to see if I have questions, and has the gentlest demeanor. You never feel rushed or uninformed in his chair. Finan, my dental hygienist, is wonderful. She is thorough and meticulous with cleanings, and her warm personality makes every visit enjoyable. I always look forward to our conversations! Diamond assisted me during my procedure and was attentive and kind throughout. She consistently made sure I was comfortable, which made a big difference. The experience starts well before you sit in the chair too -- Marina and Fernando at the front desk are a pleasure to work with, both on the phone and in person. They are friendly, efficient, and go out of their way to find appointment times that work for your schedule. This is a team that truly cares, and it shows at every step. I'm grateful to be a patient here and would recommend them without hesitation. With appreciation, Janell Blanchette read more

Always have great quality and friendly service at Laurel Dentistry. I have been coming here for over 10 years and wouldn't change a thing. I highly recommend this dentistry for all your dental care. read more

Wonderful dentistry with professional hygienists and admin staff who are all incredibly helpful and sweet. Kinanu had the gentlest touch for the cleaning, no rough scraping. read more

I have nothing but praise for the team at Laurel Smiles, from the front end employees to the technicians and the wonderful Dr.P I have nothing but good things to say about my treatment over the last two years here. I've had some major dental work done with the help of a specialist and delightful Dr. P ... I highly recommend them, they are conveniently located there in the heart of Laurel District. read more

Dr. Pollack is truly a gem. She has honestly changed my life. As someone who has extreme dental anxiety I was putting off going to the dentist after a ton of horrible experiences. But Dr. Pollack is kind, patient and a skilled doctor. She has reinstated my faith in dentists. Also everyone that works at Laurel is so nice, every time you engage with them whether it's to make an appointment or just ask a question, it's always a positive experience and that is significant for building trust. I'll be forever grateful that I found this practice. read more

The staff is amazingly friendly amd helpful. The facility is beautiful, clean and inviting. I'm a happy patient!

Dr Sibahtu and his team ARE THE BEST dentists and specialist I have ever been to. I'm 64 and never have had such a GREAT experience at a dentist. Dr and his team are not only highly qualified but have exceptional knowledge and character. Knowledge is great and needed but character is also needed. Understanding, kindness, care, compassion and gentleness is what Dr Sibahtu and his team carry. I never have any doubts or troubles at Laurel Smile. Dr and his team raised the quality of my mouth health from a 5 to a 10. My gums are all pink and healthy. My smile is brilliant and I have great confidence when I speak. I have no more pain or unhealthy places in my mouth!!! I HIGHLY RECOMMEND Dr Sibahtu and his colleagues here at Laurel Smile dentistry!!! Parking is a breeze!!! Re emotion and financial manager... everyone at Laurel Smile is caring and highly efficient!! Best place ever!! read more

NIGHTMARE EXPERIENCE. Went here and PAID for a consultation to ensure I would be treated with care after decades of severe dental trauma and the entirety of information given during paid consult was completely disregarded when I went to see Dr.Pollack who made several inappropriate and disrespectful personal comments multiple times while performing my dental work including publicly in the hallway attempting to diagnosis my fear of dentistry as "untreated PTSD"..upon being publicly humiliated in this office, mocked for wanting family members present for emotional support and having her drill without proper anesthesia TWICE (very painful) I contacted the manager Michelle to report the experience who then dismissed it entirely and never returned my calls or emails. I have never been treated so poorly by a business, never been disrespected by a medical practitioner in public nor ignored by the manager of a facility. They took THOUSANDS of my dollars to publicly humiliate me perform painful dental work without proper anesthesia and then dismiss my experience and never follow back up. The experience was TRAUMATIC and added to already pre-existing dental trauma that comes from offices with the same money hungry money first attitude over patient care and service. They also have dental assistants wearing meta-glasses recording patients violation of hippa privacy and patient privacy. Michelle (manager) completley disregarding all of my concerns and never responded to these incidents when they were kindly reported. I cannot believe the treatment I experienced here it is truly mind blowing. What is the point of charging people several hundred dollars just to get a consult to disregard everything the consult explores? This business prioritizes dentists who are disrespectful and make inappropriate comments to patients undergoing treatment over patient care. Were there any consequences for the dentist who did not even properly numb me before drilling into my face then mocking me for crying due to pain? Absolutely absurd management and nightmare experience. Thousands of dollars into the pockets of careless people with no concern for patient trauma or safety. This does not represent what the community of Oakland stands for. ZERO STARS. Worst dental experience of my life and that says a lot. read more

Excellent service at Laurel Smiles Dentistry. The staff was friendly, professional, and made the entire visit comfortable and easy. Highly recommend! read more

This is one of the best dental offices in the Bay Area. The staff is super knowledgeable and friendly. The office has the state of the art equipment. If you are looking for a great dental experience this is where you need to come. read more

They are all so lovely.. very nice and understanding!! I've been going there for years the office staff are also great

Received a cleaning today, I was very anxious since dental visits are uncomfortable having some probe your mouth. However I had an extremely pleasant visit today. Friendly and professional staff....A++ read more

I recently had the pleasure of visiting Laurel Smiles Dentistry in Oakland, and I can't recommend it highly enough! From the moment I walked in, the welcoming atmosphere made a positive impression. I am a return client who live in another state and I was able to get an appointment. The front desk team greeted me with warm smiles and handled my paperwork efficiently. The dental hygienist was not only thorough but also took the time to explain each step of the cleaning process, making me feel comfortable and informed. Dr. Sibhatu was exceptional, exceptional, exceptional. He took the time to listen to my concerns and provided a detailed assessment of my dental health. I appreciated the personalized approach, as they tailored recommendations specific to my needs without any pressure to undergo unnecessary treatments. Overall, my experience at Laurel Smiles Dentistry was outstanding. If you're looking for a dental practice that combines professionalism with a personal touch, look no further than Laurel Smiles. I'm looking forward to my next visit! read more

The best EVERYTHING! Office staff, technicians, dentists. Absolutely everything!!! I highly recommend this office!

I was in the Bay Area on vacation and began experiencing tooth pain on a Saturday. I called Laurel Smile first thing Monday morning based on their Yelp reviews and I was not disappointed. The receptionist was very helpful and managed to squeeze me that evening. I saw Dr. Ha who was personable and friendly and explained all the things that could be the cause. I was hoping it was because I'd been lax in wearing my night guard and my tooth was just sore, but unfortunately an X-ray revealed a significant area of infection under a tooth, so I will need a root canal. Dr. Ha explained what this would entail and my options to move forward, as well as referring me to an endodontist in the area. After my appointment, the office staff promptly (the same evening, even though my appt was at 5pm!) emailed me copies of my X-ray, Dr. Ha's clinical findings, and the referral. This dental office is better than the dentist I see in my home city, and the admin staff are top-notch. The only slight negative was that the online intake forms were SUPER long. No one wants a dental emergency on vacation, but Laurel Smile made the experience as good as it can be! read more

Staff is very knowledgeable and kind, ALL took really good care of me and made sure I understood every process and procedures that are needed for my situation. read more

The office is super friendly and welcoming, and it really feels like they're going out of their way for you. They're good at communicating the procedures and making sure you understand what they're doing. I just had three fillings, and the procedure was quick, efficient, and I didn't feel a thing. read more

Friendly... Everyone was helpful. I learned a lot! They seemed to be very interested in helping me get my smile back!

We needed to establish a new dentist in the area once we moved here. Everything went well. The office was prepared for us. Every staff member that we met was courteous and professional, and informative and helpful. We're happy to have found Laurel Smile dentistry, and look forward to a long relationship our last Dentist we stayed with for over 40 years read more